IBM 9228 Service Guide - Page 144

Mini-PCI Express adapter, Adapter Communication error. - cpu

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v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, "Parts listing, Type 9228 and 9232," on page 19 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a trained service technician. Error code Description Action 035-253-s99 RAID adapter initialization failure. 1. Make sure that the ServeRAID adapter is configured correctly. See the ServeRAID documentation for more information. 2. Reseat the following components: a. ServeRAID adapter b. Adapter cable 3. Replace the following components one at a time, in the order shown, restarting the computer each time: a. ServeRAID adapter b. Adapter cable c. (Trained service technician only) System board 035-254-0nn Setup error; unable to allocate memory to run test. Check the system resources and make more memory available (see "Starting the Configuration/Setup Utility program" on page 14); then, run the test again. 035-255-0nn Internal error. 1. Reseat the following components: a. SAS hard disk drive cable b. Mini-PCI Express adapter 2. Replace the following components one at a time, in the order shown, restarting the server each time: a. SAS hard disk drive cable b. Mini-PCI Express adapter 035-260-0nn System to controller interface failure. 1. Reseat the ServeRAID adapter. 2. Replace the following components one at a time, in the order shown, restarting the computer each time: a. ServeRAID adapter b. (Trained service technician only) System board 035-265-0nn Adapter Communication error. 1. Update the ServeRAID adapter firmware (see "Updating the firmware" on page 13). 2. Reseat the ServeRAID adapter. 3. Replace the ServeRAID adapter. 035-266-0nn Adapter CPU test error. 1. Update the ServeRAID adapter firmware (see "Updating the firmware" on page 13). 2. Reseat the ServeRAID adapter. 3. Replace the ServeRAID adapter. 126 IBM IntelliStation Z Pro Type 9228 and 9232: Problem Determination and Service Guide

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v
Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v
See Chapter 3, “Parts listing, Type 9228 and 9232,” on page 19 to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error code
Description
Action
035-253-s99
RAID adapter initialization failure.
1.
Make sure that the ServeRAID adapter is
configured correctly. See the ServeRAID
documentation for more information.
2.
Reseat the following components:
a.
ServeRAID adapter
b.
Adapter cable
3.
Replace the following components one at a
time, in the order shown, restarting the
computer each time:
a.
ServeRAID adapter
b.
Adapter cable
c.
(Trained service technician only) System
board
035-254-0nn
Setup error; unable to allocate memory
to run test.
Check the system resources and make more
memory available (see “Starting the
Configuration/Setup Utility program” on page 14);
then, run the test again.
035-255-0nn
Internal error.
1.
Reseat the following components:
a.
SAS hard disk drive cable
b.
Mini-PCI Express adapter
2.
Replace the following components one at a
time, in the order shown, restarting the server
each time:
a.
SAS hard disk drive cable
b.
Mini-PCI Express adapter
035-260-0nn
System to controller interface failure.
1.
Reseat the ServeRAID adapter.
2.
Replace the following components one at a
time, in the order shown, restarting the
computer each time:
a.
ServeRAID adapter
b.
(Trained service technician only) System
board
035-265-0nn
Adapter Communication error.
1.
Update the ServeRAID adapter firmware (see
“Updating the firmware” on page 13).
2.
Reseat the ServeRAID adapter.
3.
Replace the ServeRAID adapter.
035-266-0nn
Adapter CPU test error.
1.
Update the ServeRAID adapter firmware (see
“Updating the firmware” on page 13).
2.
Reseat the ServeRAID adapter.
3.
Replace the ServeRAID adapter.
126
IBM IntelliStation Z Pro Type 9228 and 9232: Problem Determination and Service Guide