IBM 9228 Service Guide - Page 111

Error logs, POST Error Log, System Event/Error Log

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Error logs The POST error log contains the three most recent error codes and messages that were generated during POST. The system-event/error log contains messages that were generated during POST and all system status messages from the service processor. The system-event/error log is limited in size. When the log is full, new entries will not overwrite existing entries; therefore, you must periodically clear the system event/error log through the Configuration/Setup Utility program (the menu choices are described in the User's Guide). When you are troubleshooting an error, be sure to clear the system-event/error log so that you can find current errors more easily. Entries that are written to the system-event/error log during the early phase of POST show an incorrect date and time as the default time stamp; however, the date and time are corrected as POST continues. Each system event/error log entry appears on its own page. To move from one entry to the next, use the Up Arrow (↑) and Down Arrow (↓) keys. When you are troubleshooting PCI or PCI Express slots, note that the error logs report the PCI or PCI Express buses numerically. The numerical assignments vary depending on the configuration. You can check the assignments by running the Configuration/Setup Utility program (see the User's Guide for more information). You can view the contents of the POST error log and the system event/error log from the Configuration/Setup Utility program. For complete information about using the Configuration/Setup Utility program, see the User's Guide. To view the error logs, complete the following steps: 1. Turn on the computer. 2. When the prompt Press F1 for Configuration/Setup appears, press F1. 3. Select Error Logs. 4. Use one of the following procedures: v To view the POST error log, select POST Error Log. v To view the system-event/error log, select System Event/Error Log. Chapter 5. Diagnostics 93

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Error logs
The POST error log contains the three most recent error codes and messages that
were generated during POST. The system-event/error log contains messages that
were generated during POST and all system status messages from the service
processor.
The system-event/error log is limited in size. When the log is full, new entries will
not overwrite existing entries; therefore, you must periodically clear the system
event/error log through the Configuration/Setup Utility program (the menu choices
are described in the
User’s Guide
). When you are troubleshooting an error, be sure
to clear the system-event/error log so that you can find current errors more easily.
Entries that are written to the system-event/error log during the early phase of
POST show an incorrect date and time as the default time stamp; however, the
date and time are corrected as POST continues.
Each system event/error log entry appears on its own page. To move from one
entry to the next, use the Up Arrow (
↑
) and Down Arrow (
↓
) keys.
When you are troubleshooting PCI or PCI Express slots, note that the error logs
report the PCI or PCI Express buses numerically. The numerical assignments vary
depending on the configuration. You can check the assignments by running the
Configuration/Setup Utility program (see the
User’s Guide
for more information).
You can view the contents of the POST error log and the system event/error log
from the Configuration/Setup Utility program. For complete information about using
the Configuration/Setup Utility program, see the
User’s Guide
.
To view the error logs, complete the following steps:
1.
Turn on the computer.
2.
When the prompt
Press F1 for Configuration/Setup
appears, press F1.
3.
Select
Error Logs
.
4.
Use one of the following procedures:
v
To view the POST error log, select
POST Error Log
.
v
To view the system-event/error log, select
System Event/Error Log
.
Chapter 5. Diagnostics
93