IBM 9228 Service Guide - Page 146

Failed RAID test on PCI slot S. S, SAS ID nn.

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v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, "Parts listing, Type 9228 and 9232," on page 19 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a trained service technician. Error code Description Action 035-279-001 Adapter Cache test error. 1. Update the ServeRAID adapter firmware (see "Updating the firmware" on page 13). 2. Reseat the ServeRAID adapter. 3. Replace the ServeRAID adapter. 035-280-001 Adapter Drive test error. Replace the attached drive. 035-281-001 Adapter Drive error. Replace the attached drive. 035-282-001 Adapter Parameters set error. 1. Update the ServeRAID adapter firmware (see "Updating the firmware" on page 13). 2. Reseat the ServeRAID adapter. 3. Replace the ServeRAID adapter. 035-283-001 Adapter Battery error. Replace the battery module on the ServeRAID adapter. 035-xxx-099 No adapters were found. Reseat the following components: 1. ServeRAID adapter 2. Adapter cable 035-xxx-s99 Failed RAID test on PCI slot S. S = number of failing PCI slot. 1. Reseat the following components: a. ServeRAID adapter b. Adapter cable 2. Replace the following components one at a time, in the order shown, restarting the computer each time: a. ServeRAID adapter b. Adapter cable c. (Trained service technician only) System board 035-xxx-cnn c = ServeRAID channel number, nn = SAS ID of failing fixed disk drive. 1. Check the system-event/error log before replacing a FRU. 2. Reseat the hard disk drive on channel C, SAS ID nn. 3. Replace the hard disk drive on channel C, SAS ID nn. 035-xxx-snn S = number of failing PCI slot, nn = SAS 1. Check the system-event/error log before ID of failing fixed disk. replacing a FRU. 2. Reseat the SAS disk with ID nn. 3. Replace the SAS disk with ID nn. 128 IBM IntelliStation Z Pro Type 9228 and 9232: Problem Determination and Service Guide

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v
Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v
See Chapter 3, “Parts listing, Type 9228 and 9232,” on page 19 to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error code
Description
Action
035-279-001
Adapter Cache test error.
1.
Update the ServeRAID adapter firmware (see
“Updating the firmware” on page 13).
2.
Reseat the ServeRAID adapter.
3.
Replace the ServeRAID adapter.
035-280-001
Adapter Drive test error.
Replace the attached drive.
035-281-001
Adapter Drive error.
Replace the attached drive.
035-282-001
Adapter Parameters set error.
1.
Update the ServeRAID adapter firmware (see
“Updating the firmware” on page 13).
2.
Reseat the ServeRAID adapter.
3.
Replace the ServeRAID adapter.
035-283-001
Adapter Battery error.
Replace the battery module on the ServeRAID
adapter.
035-xxx-099
No adapters were found.
Reseat the following components:
1.
ServeRAID adapter
2.
Adapter cable
035-xxx-s99
Failed RAID test on PCI slot S. S =
number of failing PCI slot.
1.
Reseat the following components:
a.
ServeRAID adapter
b.
Adapter cable
2.
Replace the following components one at a
time, in the order shown, restarting the
computer each time:
a.
ServeRAID adapter
b.
Adapter cable
c.
(Trained service technician only) System
board
035-xxx-cnn
c = ServeRAID channel number, nn =
SAS ID of failing fixed disk drive.
1.
Check the system-event/error log before
replacing a FRU.
2.
Reseat the hard disk drive on channel C, SAS
ID nn.
3.
Replace the hard disk drive on channel C,
SAS ID nn.
035-xxx-snn
S = number of failing PCI slot, nn = SAS
ID of failing fixed disk.
1.
Check the system-event/error log before
replacing a FRU.
2.
Reseat the SAS disk with ID nn.
3.
Replace the SAS disk with ID nn.
128
IBM IntelliStation Z Pro Type 9228 and 9232: Problem Determination and Service Guide