IBM 9228 Service Guide - Page 122

Run the Configuration/Setup Utility program

Page 122 highlights

Table 7. POST error codes (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, "Parts listing, Type 9228 and 9232," on page 19 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a trained service technician. Error code Description Action 00019502 Microprocessor 1 failed. 1. (Trained service technician only) Reseat the microprocessor. 2. Replace the following components one at a time, in the order shown, restarting the computer each time: a. (Trained service technician only) Microprocessor b. (Trained service technician only) System board 00019xxx Microprocessor x is not functioning. 1. Make sure that microprocessor x is installed correctly. 2. Replace the following components one at a time, in the order shown, restarting the computer each time: a. (Trained service technician only) Microprocessor x b. VRM if installed c. (Trained service technician only) System board 00151200 Unrecoverable error, microprocessor x reported IERR. 1. (Trained service technician only) Reseat the microprocessor. 2. Replace the following components one at a time, in the order shown, restarting the computer each time: a. (Trained service technician only) Microprocessor x b. VRM if installed c. (Trained service technician only) System board 00180100 A PCI adapter has requested memory resources that are not available. 1. Run the Configuration/Setup Utility program. 2. Reseat each adapter. Note: If an error LED is lit on an adapter, reseat that adapter first. If no LEDs are lit, reseat each adapter one at a time, restarting the computer each time to isolate the failing adapter. 3. Replace the following components one at a time, in the order shown, restarting the computer each time: a. Failing adapter b. (Trained service technician only) System board 104 IBM IntelliStation Z Pro Type 9228 and 9232: Problem Determination and Service Guide

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Table 7. POST error codes (continued)
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v
See Chapter 3, “Parts listing, Type 9228 and 9232,” on page 19 to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error code
Description
Action
00019502
Microprocessor 1 failed.
1.
(Trained service technician only) Reseat the
microprocessor.
2.
Replace the following components one at a time,
in the order shown, restarting the computer each
time:
a.
(Trained service technician only)
Microprocessor
b.
(Trained service technician only) System board
00019xxx
Microprocessor x is not functioning.
1.
Make sure that microprocessor x is installed
correctly.
2.
Replace the following components one at a time,
in the order shown, restarting the computer each
time:
a.
(Trained service technician only)
Microprocessor x
b.
VRM if installed
c.
(Trained service technician only) System board
00151200
Unrecoverable error, microprocessor x
reported IERR.
1.
(Trained service technician only) Reseat the
microprocessor.
2.
Replace the following components one at a time,
in the order shown, restarting the computer each
time:
a.
(Trained service technician only)
Microprocessor x
b.
VRM if installed
c.
(Trained service technician only) System board
00180100
A PCI adapter has requested memory
resources that are not available.
1.
Run the Configuration/Setup Utility program.
2.
Reseat each adapter.
Note:
If an error LED is lit on an adapter, reseat
that adapter first. If no LEDs are lit, reseat each
adapter one at a time, restarting the computer
each time to isolate the failing adapter.
3.
Replace the following components one at a time,
in the order shown, restarting the computer each
time:
a.
Failing adapter
b.
(Trained service technician only) System board
104
IBM IntelliStation Z Pro Type 9228 and 9232: Problem Determination and Service Guide