IBM 9228 Service Guide - Page 155

Using the recovery-repair diskette in Windows

Page 155 highlights

3. Use one of the following procedures: v If a menu is displayed in which you can select an operating system, use the arrow keys to select the operating system that is currently installed, press Enter, and then continue with the next step. v If an operating-system menu is not displayed, continue with the next step. 4. From the Product Recovery main menu, use the arrow keys to select System utilities, and then press Enter. 5. Use the arrow keys to select Create a Recovery Repair diskette, and then press Enter. 6. Follow the instructions on the screen. Using the recovery-repair diskette in Windows In some circumstances, files on the hard disk might become damaged so that the F11 prompt is not displayed when you start the computer. If you have attached a diskette drive to the computer and created a recovery-repair diskette, use the following procedure to access the Product Recovery program on the hard disk. For instructions for creating a recovery-repair diskette, see "Creating an emergency recovery-repair diskette in Windows" on page 136. To run the recovery-repair diskette, complete the following steps: 1. Insert the recovery-repair diskette into the diskette drive. 2. Turn off the computer. 3. Turn on the computer, and follow the instructions on the screen. If the repair operation is completed without errors, the F11 prompt will be displayed the next time you restart the computer. If an error message is displayed during the repair operation and the repair operation cannot be completed, you might have a problem with the Product Recovery program or the partition that contains the Product Recovery program. Use a Product Recovery CD to access the Product Recovery program. Recovering the operating system and preinstalled software This section contains instructions for recovering BIOS code, device drivers, the operating system, and other support software. Recovering the operating system The Product Recovery program is on a hidden partition on the hard disk. The Product Recovery program runs independently of the operating system and reinstalls the operating system and preinstalled software. Attention: If you are using FDISK, Disk Management, or another utility to reformat the hard disk, you might see the partition where the Product Recovery program is stored. Do not delete this partition; otherwise, the Product Recovery program will be lost. If the hard disk drive, including the partition that contains the Product Recovery program, becomes damaged or if you replace the hard disk drive, use the IBM Product Recovery CD to recover the preinstalled operating system, application programs, and device drivers. To recover the Windows operating system, complete the following steps. Chapter 5. Diagnostics 137

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3.
Use one of the following procedures:
v
If a menu is displayed in which you can select an operating system, use the
arrow keys to select the operating system that is currently installed, press
Enter, and then continue with the next step.
v
If an operating-system menu is not displayed, continue with the next step.
4.
From the Product Recovery main menu, use the arrow keys to select
System
utilities
, and then press Enter.
5.
Use the arrow keys to select
Create a Recovery Repair diskette
, and then
press Enter.
6.
Follow the instructions on the screen.
Using the recovery-repair diskette in Windows
In some circumstances, files on the hard disk might become damaged so that the
F11 prompt is not displayed when you start the computer. If you have attached a
diskette drive to the computer and created a recovery-repair diskette, use the
following procedure to access the Product Recovery program on the hard disk. For
instructions for creating a recovery-repair diskette, see “Creating an emergency
recovery-repair diskette in Windows” on page 136. To run the recovery-repair
diskette, complete the following steps:
1.
Insert the recovery-repair diskette into the diskette drive.
2.
Turn off the computer.
3.
Turn on the computer, and follow the instructions on the screen.
If the repair operation is completed without errors, the F11 prompt will be displayed
the next time you restart the computer.
If an error message is displayed during the repair operation and the repair operation
cannot be completed, you might have a problem with the Product Recovery
program or the partition that contains the Product Recovery program. Use a
Product
Recovery
CD to access the Product Recovery program.
Recovering the operating system and preinstalled software
This section contains instructions for recovering BIOS code, device drivers, the
operating system, and other support software.
Recovering the operating system
The Product Recovery program is on a hidden partition on the hard disk. The
Product Recovery program runs independently of the operating system and
reinstalls the operating system and preinstalled software.
Attention:
If you are using FDISK, Disk Management, or another utility to
reformat the hard disk, you might see the partition where the Product Recovery
program is stored. Do not delete this partition; otherwise, the Product Recovery
program will be lost.
If the hard disk drive, including the partition that contains the Product Recovery
program, becomes damaged or if you replace the hard disk drive, use the
IBM
Product Recovery
CD to recover the preinstalled operating system, application
programs, and device drivers.
To recover the Windows operating system, complete the following steps.
Chapter 5. Diagnostics
137