IBM 9228 Service Guide - Page 149

PCI Slot/Device Information, Advanced Setup

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v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, "Parts listing, Type 9228 and 9232," on page 19 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a trained service technician. Error code Description Action 217-XXX-001 Failed Fixed disk test. 1. Reseat the hard disk drive cables and run the test again. 2. Replace the following components one at a time, in the order shown, restarting the computer each time: a. Hard disk drive cable b. Hard disk drive c. (Trained service technician only) System board 301-XXX-000 Failed keyboard test. 1. Make sure that the keyboard cable is securely connected to the computer and the keyboard and mouse cables are not reversed. 2. Replace the following components one at a time, in the order shown, restarting the computer each time: a. Keyboard b. (Trained service technician only) System board 302-XXX-000 Failed mouse test. 1. Make sure that the pointing device (mouse) cable is correctly connected to the computer and the keyboard and mouse cables are not reversed. 2. Replace the following components one at a time, in the order shown, restarting the computer each time: a. Pointing device (mouse) b. (Trained service technician only) System board 405-XXX-000 Failed Ethernet test on the controller on the system board. 1. Run the Configuration/Setup Utility program and make sure that the Ethernet adapter is not disabled and that the BIOS code is at the latest level. 2. (Trained service technician only) Replace the system board. 405-XXX-00n Failed Ethernet test on the adapter in PCI slot n. 1. Run the Configuration/Setup Utility program and select PCI Slot/Device Information in the Advanced Setup menu. Compare the MAC address of the Ethernet adapter in the PCI slot (in the PCI Slot/Device Information) to the MAC address of the failing device on the diagnostics screen. If the MAC addresses match, this is the failing adapter. 2. Reseat the Ethernet adapter in slot n. 3. Replace the Ethernet adapter in slot n. Chapter 5. Diagnostics 131

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v
Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v
See Chapter 3, “Parts listing, Type 9228 and 9232,” on page 19 to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error code
Description
Action
217-XXX-001
Failed Fixed disk test.
1.
Reseat the hard disk drive cables and run the
test again.
2.
Replace the following components one at a
time, in the order shown, restarting the
computer each time:
a.
Hard disk drive cable
b.
Hard disk drive
c.
(Trained service technician only) System
board
301-XXX-000
Failed keyboard test.
1.
Make sure that the keyboard cable is securely
connected to the computer and the keyboard
and mouse cables are not reversed.
2.
Replace the following components one at a
time, in the order shown, restarting the
computer each time:
a.
Keyboard
b.
(Trained service technician only) System
board
302-XXX-000
Failed mouse test.
1.
Make sure that the pointing device (mouse)
cable is correctly connected to the computer
and the keyboard and mouse cables are not
reversed.
2.
Replace the following components one at a
time, in the order shown, restarting the
computer each time:
a.
Pointing device (mouse)
b.
(Trained service technician only) System
board
405-XXX-000
Failed Ethernet test on the controller on
the system board.
1.
Run the Configuration/Setup Utility program
and make sure that the Ethernet adapter is not
disabled and that the BIOS code is at the
latest level.
2.
(Trained service technician only) Replace the
system board.
405-XXX-00n
Failed Ethernet test on the adapter in
PCI slot
n
.
1.
Run the Configuration/Setup Utility program
and select
PCI Slot/Device Information
in the
Advanced Setup
menu. Compare the MAC
address of the Ethernet adapter in the PCI slot
(in the PCI Slot/Device Information) to the
MAC address of the failing device on the
diagnostics screen. If the MAC addresses
match, this is the failing adapter.
2.
Reseat the Ethernet adapter in slot
n
.
3.
Replace the Ethernet adapter in slot
n.
Chapter 5. Diagnostics
131