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IBM 9228 Service Guide - Page 177

Index, A, B, C, D, Device Drivers and IBM Diagnostics CD

UPC - 000435947840

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Index A AC power LED 7 acoustical noise emissions 3 adapter considerations 37 installing 37 removing 36 B battery installing 45 removing 45 battery return program 154 beep codes, about 87 bezel installing 35 removing 33 BIOS code, updating 139 BIOS recovery 140 BIOS update failure 139 Boot Menu 13 using 14 Broadcom NetXtreme Gigabit Ethernet Boot Agent enabling 15 general 13 C cables internal connector 9 cabling system board, internal 9 system-board external connectors 10 system-board internal connectors 9 CD creating an IBM Enhanced Diagnostics 132 diagnostic, creating 132 CD drive problems 108 CD-ROM drive eject button 5 installing 50 checkout power 146 Class B electronic emission notice 156 clearing CMOS 145 computer configuring 13 configuration programs Broadcom NetXtreme Gigabit Ethernet Boot Agent 13 LSI Logic Configuration Utility 14 Configuration/Setup Utility program 14 © Copyright IBM Corp. 2007 configuring the computer 13 the Ethernet controller 15 connector Ethernet 6 IEEE 1394A (FireWire) 6 keyboard 6 line in 6 line out 6 microphone 6 mouse 6 power cord 7 serial 6 Universal Serial Bus (USB) 6 video 6 connectors DIMM 8 diskette drive 8 fan, internal 9 front 4 IDE 9 internal 9 internal cable 9 option, system board 8 PCI 8 controller Ethernet 15 controls and indicators 4 cooling 30 cover installing 32 cover, removing 31 creating an Enhanced Diagnostics CD 132 RAID array 17 D data rate, Ethernet controller 15 Device Drivers and IBM Diagnostics CD 138 device drivers, recovering 138 diagnostic CD, creating 132 diskette, creating 132 enhanced, starting 133 error codes 124 LEDs, error 119 programs and error messages 122 programs, starting 122 test log, viewing 124 text message format 123 tools, overview 87 diagnostics CD, using 133 diskette, using 133 DIMM installing 44 removing 41 159

Section	Page
Contents	5
Safety	9
Guidelines for trained service technicians	10
Inspecting for unsafe conditions	10
Guidelines for servicing electrical equipment	10
Safety statements	11
Chapter 1. Introduction	19
Related documentation	19
Notices and statements in this document	20
Features and specifications	21
Controls, LEDs, and connectors	22
Front view	22
Rear view	23
Internal LEDs, connectors, and jumpers	26
System board option connectors	26
System board internal connectors	27
System board external connectors	28
System board LEDs	29
System board jumpers	30
Chapter 2. Configuration information and instructions	31
Updating the firmware	31
Configuring the computer	31
Starting the Configuration/Setup Utility program	32
Using the Boot Menu program	32
Enabling the Broadcom NetXtreme Gigabit Ethernet Boot Agent	33
Configuring the Broadcom NetXtreme Gigabit Ethernet controller	33
LSI Logic Configuration Utility program	33
Using the LSI Logic Configuration Utility program	34
Chapter 3. Parts listing, Type 9228 and 9232	37
Replaceable computer components	38
Keyboards (USB)	41
Product recovery CDs	43
Power cords	44
Chapter 4. Removing and replacing computer components	47
Installation guidelines	47
System reliability guidelines	48
Handling static-sensitive devices	48
Returning a device or component	49
Removing and replacing consumable parts and Tier 1 CRUs	49
Removing the side cover	49
Installing the side cover	50
Removing the two-piece bezel	51
Installing the two-piece bezel	53
Removing an adapter	54
Installing an adapter	55
Removing the hard drive backplate	57
Installing the hard drive backplate	58
Removing a DIMM	59
Installing a DIMM	60
Removing the battery	63
Installing the battery	63
Removing the internal speaker	65
Installing the internal speaker	65
Removing and replacing Tier 2 CRUs	66
Removing and installing internal drives	66
Removing a drive in bay 1, 2, or 3	67
Installing a drive in bay 1, 2, or 3	68
Removing a simple-swap drive in bay 4, 5, 6, or 7	69
Installing a simple-swap drive in bay 4, 5, 6, or 7	70
Removing the hard disk drive fan	72
Installing the hard disk drive fan	73
Removing the rear fan	75
Installing the rear fan	76
Removing the expansion slot fan	77
Installing the expansion slot fan	78
Removing the mini-PCI Express adapter	78
Installing the mini-PCI Express adapter	80
Removing the power switch/LED assembly	81
Installing the power switch/LED assembly	82
Removing the front card/bracket assembly	83
Installing the front card/bracket assembly	84
Removing and replacing FRUs	85
Removing the front adapter-retention bracket	85
Installing the front adapter-retention bracket	86
Removing the rear adapter-retention bracket	87
Installing the rear adapter-retention bracket	88
Removing the DIMM fan assembly	88
Installing the DIMM fan assembly	91
Removing the microprocessor and fan sink	93
Installing the microprocessor and fan sink	95
Removing the power supply	98
Installing the power supply	100
Removing the system board	102
Installing the system board	103
Chapter 5. Diagnostics	105
Diagnostic tools	105
POST	105
POST beep codes	105
Beep code descriptions	105
No-beep symptoms	110
Error logs	111
POST error codes	112
Troubleshooting tables	125
CD or DVD drive problems	126
Diskette drive problems	127
General problems	127
Hard disk drive problems	128
Intermittent problems	128
Keyboard, mouse, or pointing-device problems	129
Memory problems	130
Microprocessor problems	130
Monitor or video problems	130
Optional-device problems	132
Power problems	133
Printer problems	134
Serial port problems	134
Software problems	135
USB port problems	135
Error LEDs	137
Power-supply LEDs	138
Diagnostic programs, messages, and error codes	140
Running the diagnostic programs	140
Diagnostic text messages	141
Viewing the test logs	142
Diagnostic error codes	142
Creating an IBM Enhanced Diagnostics diskette or CD	150
Using the IBM Enhanced Diagnostics diskette or CD	151
System board error LEDs	152
Emergency recovery-repair diskettes (Windows)	154
Creating an emergency recovery-repair diskette in Windows	154
Using the recovery-repair diskette in Windows	155
Recovering the operating system and preinstalled software	155
Recovering the operating system	155
Recovering or installing device drivers	156
Updating the BIOS code on the computer	157
Recovering from a BIOS update failure	157
Interrupt status port register error procedures	158
ServeRAID error codes	160
Erasing a lost or forgotten password (clearing CMOS)	163
Solving power problems	164
Solving Ethernet controller problems	164
Solving undetermined problems	164
Problem determinations tips	165
Calling IBM for service	166
Appendix A. Getting help and technical assistance	167
Before you call	167
Using the documentation	167
Getting help and information from the World Wide Web	167
Software service and support	168
Hardware service and support	168
Appendix B. Notices	169
Trademarks	170
Important notes	170
Product recycling and disposal	171
Battery return program	172
Electronic emission notices	174
Federal Communications Commission (FCC) statement	174
Industry Canada Class B emission compliance statement	175
Avis de conformité à la réglementation d′Industrie Canada	175
European Union EMC Directive conformance statement	175
Notice for South Korea and translations (MIC)	175
Japanese Voluntary Control Council for Interference (VCCI) statement	175
Index	177
A	177
B	177
C	177
D	177
E	178
F	178
H	178
I	178
J	179
K	179
L	179
M	179
N	179
O	179
P	179
R	180
S	180
T	180
U	180
V	181

Match case Limit results 1 per page

Index

AC power LED

acoustical noise emissions

adapter

considerations

installing

removing

battery

installing

removing

battery return program

154

beep

codes, about

bezel

installing

removing

BIOS code, updating

139

BIOS recovery

140

BIOS update failure

139

Boot Menu

using

Broadcom NetXtreme Gigabit Ethernet Boot Agent

enabling

general

cables

internal connector

cabling

system board, internal

system-board

external connectors

system-board internal connectors

creating an IBM Enhanced Diagnostics

132

diagnostic, creating

132

CD drive

problems

108

CD-ROM drive

eject button

installing

checkout

power

146

Class B electronic emission notice

156

clearing CMOS

145

computer

configuring

configuration programs

Broadcom NetXtreme Gigabit Ethernet Boot

Agent

LSI Logic Configuration Utility

Configuration/Setup Utility program

configuring

the computer

the Ethernet controller

connector

Ethernet

IEEE 1394A (FireWire)

keyboard

line in

line out

microphone

mouse

power cord

serial

Universal Serial Bus (USB)

video

connectors

DIMM

diskette drive

fan, internal

front

IDE

internal

internal cable

option, system board

PCI

controller

Ethernet

controls and indicators

cooling

cover

installing

cover, removing

creating

an Enhanced Diagnostics CD

132

RAID array

data rate, Ethernet controller

Device Drivers and IBM Diagnostics CD

138

device drivers, recovering

138

diagnostic

CD, creating

132

diskette, creating

132

enhanced, starting

133

error codes

124

LEDs, error

119

programs and error messages

122

programs, starting

122

test log, viewing

124

text message format

123

tools, overview

diagnostics

CD, using

133

diskette, using

133

DIMM

installing

removing

159