IBM x3400 Installation Guide - Page 83

Problem, Determination, Service, Guide

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Table 7. Abbreviated list of POST error codes (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a trained service technician. Error code Description Action 162 Invalid configuration information or CMOS 1. Run the Configuration/Setup Utility random-access memory (RAM) checksum program, select Load Default Settings, failure. and save the settings. 2. Reseat the following components: a. Battery b. Failing device (If the device is a FRU, it must be reseated by a trained service technician only.) 3. Replace the following components one at a time, in the order shown, restarting the server each time: a. Battery b. Failing device (If the device is a FRU, it must be replaced by a trained service technician only.) c. (Trained service technician only) System board 163 The time of day has not set. 1. Run the Configuration/Setup Utility program, select Load Default Settings, make sure that the date and time are correct, and save the settings. 2. Reseat the battery. 3. Replace the following components one at a time, in the order shown, restarting the server each time: a. Battery b. (Trained service technician only) System board 175 Service processor flash code damaged or 1. Update the Remote Supervisor Adapter II not loaded. SlimLine firmware (see the Problem Note: In this case, the service processor is Determination and Service Guide on the the optional Remote Supervisor Adapter II IBM System x3400 Documentation CD). SlimLine. 2. Replace the Remote Supervisor Adapter II SlimLine. 3. (Trained service technician only) Replace the system board. Chapter 5. Solving problems 69

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Table
7.
Abbreviated
list
of
POST
error
codes
(continued)
v
Follow
the
suggested
actions
in
the
order
in
which
they
are
listed
in
the
Action
column
until
the
problem
is
solved.
v
See
the
parts
listing
in
the
Problem
Determination
and
Service
Guide
to
determine
which
components
are
customer
replaceable
units
(CRU)
and
which
components
are
field
replaceable
units
(FRU).
v
If
an
action
step
is
preceded
by
“(Trained
service
technician
only),”
that
step
must
be
performed
only
by
a
trained
service
technician.
Error
code
Description
Action
162
Invalid
configuration
information
or
CMOS
random-access
memory
(RAM)
checksum
failure.
1.
Run
the
Configuration/Setup
Utility
program,
select
Load
Default
Settings
,
and
save
the
settings.
2.
Reseat
the
following
components:
a.
Battery
b.
Failing
device
(If
the
device
is
a
FRU,
it
must
be
reseated
by
a
trained
service
technician
only.)
3.
Replace
the
following
components
one
at
a
time,
in
the
order
shown,
restarting
the
server
each
time:
a.
Battery
b.
Failing
device
(If
the
device
is
a
FRU,
it
must
be
replaced
by
a
trained
service
technician
only.)
c.
(Trained
service
technician
only)
System
board
163
The
time
of
day
has
not
set.
1.
Run
the
Configuration/Setup
Utility
program,
select
Load
Default
Settings
,
make
sure
that
the
date
and
time
are
correct,
and
save
the
settings.
2.
Reseat
the
battery.
3.
Replace
the
following
components
one
at
a
time,
in
the
order
shown,
restarting
the
server
each
time:
a.
Battery
b.
(Trained
service
technician
only)
System
board
175
Service
processor
flash
code
damaged
or
not
loaded.
Note:
In
this
case,
the
service
processor
is
the
optional
Remote
Supervisor
Adapter
II
SlimLine.
1.
Update
the
Remote
Supervisor
Adapter
II
SlimLine
firmware
(see
the
Problem
Determination
and
Service
Guide
on
the
IBM
System
x3400
Documentation
CD).
2.
Replace
the
Remote
Supervisor
Adapter
II
SlimLine.
3.
(Trained
service
technician
only)
Replace
the
system
board.
Chapter
5.
Solving
problems
69