IBM x3400 Installation Guide - Page 85

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Table 7. Abbreviated list of POST error codes (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a trained service technician. Error code Description Action 289 A DIMM has been disabled by the user or by 1. If the DIMM was disabled by the user, the system. run the Configuration/Setup Utility program and enable the DIMM. 2. Make sure that the DIMM is installed correctly (see "Installing a memory module" on page 16). 3. Replace the DIMM. 4. (Trained service technician only) Replace the system board. 301 Keyboard or keyboard controller error. 1. If you have installed a USB keyboard, run the Configuration/Setup Utility program and enable keyboardless operation to prevent the POST error message 301 from being displayed during startup. 2. Reseat the keyboard cable. 3. Replace the following components one at a time, in the order shown, restarting the server each time: a. Keyboard b. (Trained service technician only) System board 303 Keyboard controller failure. 1. Reseat the keyboard. 2. Replace the keyboard. 3. (Trained service technician only) Replace the system board. 1600 The service processor is not functioning. Note: Depending on which device is installed, the service processor is the optional Remote Supervisor Adapter II SlimLine or the BMC. 1. If an optional Remote Supervisor Adapter II SlimLine is installed: a. Update the Remote Supervisor Adapter II SlimLine firmware (see the Problem Determination and Service Guide on the IBM System x3400 Documentation CD). b. Replace the Remote Supervisor Adapter II SlimLine. 2. Update the BMC firmware (see the Problem Determination and Service Guide on the IBM System x3400 Documentation CD). 3. (Trained service technician only) Replace the system board. Chapter 5. Solving problems 71

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Table
7.
Abbreviated
list
of
POST
error
codes
(continued)
v
Follow
the
suggested
actions
in
the
order
in
which
they
are
listed
in
the
Action
column
until
the
problem
is
solved.
v
See
the
parts
listing
in
the
Problem
Determination
and
Service
Guide
to
determine
which
components
are
customer
replaceable
units
(CRU)
and
which
components
are
field
replaceable
units
(FRU).
v
If
an
action
step
is
preceded
by
“(Trained
service
technician
only),”
that
step
must
be
performed
only
by
a
trained
service
technician.
Error
code
Description
Action
289
A
DIMM
has
been
disabled
by
the
user
or
by
the
system.
1.
If
the
DIMM
was
disabled
by
the
user,
run
the
Configuration/Setup
Utility
program
and
enable
the
DIMM.
2.
Make
sure
that
the
DIMM
is
installed
correctly
(see
“Installing
a
memory
module”
on
page
16).
3.
Replace
the
DIMM.
4.
(Trained
service
technician
only)
Replace
the
system
board.
301
Keyboard
or
keyboard
controller
error.
1.
If
you
have
installed
a
USB
keyboard,
run
the
Configuration/Setup
Utility
program
and
enable
keyboardless
operation
to
prevent
the
POST
error
message
301
from
being
displayed
during
startup.
2.
Reseat
the
keyboard
cable.
3.
Replace
the
following
components
one
at
a
time,
in
the
order
shown,
restarting
the
server
each
time:
a.
Keyboard
b.
(Trained
service
technician
only)
System
board
303
Keyboard
controller
failure.
1.
Reseat
the
keyboard.
2.
Replace
the
keyboard.
3.
(Trained
service
technician
only)
Replace
the
system
board.
1600
The
service
processor
is
not
functioning.
Note:
Depending
on
which
device
is
installed,
the
service
processor
is
the
optional
Remote
Supervisor
Adapter
II
SlimLine
or
the
BMC.
1.
If
an
optional
Remote
Supervisor
Adapter
II
SlimLine
is
installed:
a.
Update
the
Remote
Supervisor
Adapter
II
SlimLine
firmware
(see
the
Problem
Determination
and
Service
Guide
on
the
IBM
System
x3400
Documentation
CD).
b.
Replace
the
Remote
Supervisor
Adapter
II
SlimLine.
2.
Update
the
BMC
firmware
(see
the
Problem
Determination
and
Service
Guide
on
the
IBM
System
x3400
Documentation
CD).
3.
(Trained
service
technician
only)
Replace
the
system
board.
Chapter
5.
Solving
problems
71