Lexmark X5070 User's Guide (Mac) - Page 137
Printer receives a blank fax, Received fax has poor print quality
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Be sure the printer is detecting a dial tone • See "Sending a fax while listening to a call (On Hook Dial) using the control panel" on page 22. • Check the Dial Method setting. 1 Listen for a dial tone. If you hear a dial tone but the printer hangs up without dialing, this means it did not recognize the dial tone. 2 From the control panel, press Fax Mode. 3 Press . 4 Press or repeatedly until Fax Setup appears. 5 Press . 6 Press or repeatedly until Dialing and Sending appears. 7 Press . 8 Press or repeatedly until Dial Method appears. 9 Press . 10 Press or repeatedly until Behind PBX appears. 11 Press to save this setting. Printer receives a blank fax These are possible causes and solutions. Try one or more of the following: Check original document Ask the sender to verify the original document was loaded correctly. Check ink Check the ink levels, and install a new print cartridge if necessary. Check cartridges 1 Remove the print cartridges. 2 Make sure the sticker and tape have been removed. 1 2 3 Reinsert the print cartridges. Received fax has poor print quality These are possible causes and solutions. Try one or more of the following: Review checklist for sender • Check that the quality of the original document is satisfactory. • Resend the fax. There may have been a problem with the quality of the telephone line connection. • Increase the fax scan resolution. Troubleshooting 137