Netgear D7000 User Manual - Page 301

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Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000 static IP address, the modem router requests an IP address from the ISP. You can determine whether the request was successful using the web management interface. To check the Internet IP address: 1. Launch an Internet browser from a computer or WiFi device that is connected to the network. 2. Type http://www.routerlogin.net. A login window opens. 3. Enter the user name and password for the modem router. The user name is admin. The default password is password. The user name and password are case-sensitive. 4. Click the OK button. The BASIC Home page displays. 5. Select ADVANCED > ADVANCED Home. The ADVANCED Home page displays. 6. In the Internet Port pane, check to see that the IP Address field shows a valid IP address. If the field shows 0.0.0.0, your modem router did not obtain an IP address from your ISP. If your modem router cannot obtain an IP address from the ISP, the problem might be one of the following: • Your Internet service provider (ISP) might require a login program. Ask your ISP whether they require PPP over Ethernet (PPPoE) or some other type of login. • If you selected a login program, the service name, user name, or password could be incorrectly set. Before you make any changes, verify that the modem router can get a PPPoE or PPPoA connection (see Verify the PPPoE or PPPoA Connection on page 302). • Your ISP might check for your computer's host name. Assign the computer host name of your ISP account as the account name. For more information, see one of the following sections: • Manually Set Up an ADSL Internet Connection on page 51 • Manually Set Up a VDSL Internet Connection on page 63 • Manually Set Up a Cable or Fiber Internet Connection on page 73 • If your ISP allows only one Ethernet MAC address to connect to Internet and checks for your computer's MAC address, inform your ISP that you bought a new network device and ask them to use the modem router's MAC address. • Configure your modem router to clone your computer's MAC address. For more information, see one of the following sections: Diagnostics and Troubleshooting 301

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static IP address, the
modem router
requests an IP address from the ISP.You can determine whether
the request was successful using the web management interface.
To check the Internet IP address:
1.
Launch an Internet browser from a computer or WiFi device that is connected to the network.
2.
Type
.
A login window opens.
3.
Enter the user name and password for the
modem router
.
The user name is
admin
. The default password is
password
. The user name and password are
case-sensitive.
4.
Click the
OK
button.
The BASIC Home page displays.
5.
Select
ADVANCED > ADVANCED Home
.
The ADVANCED Home page displays.
6.
In the Internet Port pane, check to see that the
IP Address
field shows a valid IP address.
If the field shows
0.0.0.0
, your
modem router
did not obtain an IP address from your ISP.
If your
modem router
cannot obtain an IP address from the ISP, the problem might be one of the following:
Your Internet service provider (ISP) might require a login program. Ask your ISP whether they require
PPP over Ethernet (PPPoE) or some other type of login.
If you selected a login program, the service name, user name, or password could be incorrectly set.
Before you make any changes, verify that the
modem router
can get a PPPoE or PPPoA connection
(see
Verify the PPPoE or PPPoA Connection
on page 302).
Your ISP might check for your computer’s host name. Assign the computer host name of your ISP
account as the account name. For more information, see one of the following sections:
Manually Set Up an ADSL Internet Connection
on page 51
Manually Set Up a VDSL Internet Connection
on page 63
Manually Set Up a Cable or Fiber Internet Connection
on page 73
If your ISP allows only one Ethernet MAC address to connect to Internet and checks for your computer’s MAC
address, inform your ISP that you bought a new network device and ask them to use the
modem router
’s MAC
address.
Configure your
modem router
to clone your computer’s MAC address. For more information, see one of the
following sections:
Diagnostics and Troubleshooting
301
Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000