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Appendix E: Troubleshooting, Appendix E

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Appendix E: Troubleshooting This section provides you with answers and additional information to questions and issues that may arise during the set up and operation of the VAIO® VGX-XL1 Digital Living System™. If the answers to your questions are not contained in this appendix, go to VAIO Control Central for additional help. The Troubleshooting appendix is divided into the following sections: Section Title... Power/Start Password Screen/Display Wireless Keyboard/Touchpad Hard Disk Software Limitations MCE Starting Up DVD Playback Limitations MCE Live TV Issues Sound Issues Wireless LAN Page No. 141 146 146 150 152 155 155 156 156 156 157 VGX-XL1 Digital Living System 145

Section	Page
Cover/Legal Information	1
Chapter 1: Getting Started	4
Introduction	4
What is the VGX-XL1 Digital Living System?	4
XL1A	5
XL1B	5
Product Specifications	6
Operating System Software	6
Microsoft® Windows® Media Center Edition 2005	7
Sony Original Software	8
Other Software Applications	8
Anti-virus and Recovery Software	9
Getting to know the VGX-XL1 DLS System	9
Unpacking the VAIO XL1 Personal Computer	9
Unpacking the Media Changer/Recorder	10
Wireless Keyboard	10
Setting up the Keyboard	10
Insert the Batteries	10
Activate Wireless Keyboard Communication	11
VAIO® Remote Control	12
Setting Up the Remote Control	12
Insert the Batteries	13
About the Keyboard and Remote Control Batteries	13
XL1 Personal Computer Front Panel	14
Using Memory Cards and Memory Card Readers	16
About Your Memory Card Reader	16
About Memory Stick Media	18
Inserting a Memory Card	19
Removing a Memory Card	20
Sharing Memory Cards	20
XL1 Personal Computer Back Panel	21
Media Changer/Recorder Front Panel	23
Media Changer/Recorder Back Panel	24
Important Changer/Recorder Notes:	25
Support Resources.	26
VAIO® Support Central	26
To access VAIO® Support Central	27
Documentation	27
Safety Information	27
Additional Notes	28
The wireless LAN function	28
Copy protection	28
Summary	28
Chapter 2: Setting Up the DSL System	30
Before You Begin	30
Step 1:	31
Connecting the DLS Computer and Media Changer/ Recorder	31
Step 2:	31
Connecting your TV	31
HDMI™ Connector	31
DVI-D Connector	31
Component Connectors (Y, Pb, Pr)	31
Additional TV Connections	32
Connecting to standard cable access (CATV)	32
Connecting to a standard antenna (air) system	34
Connecting a Cable or Satellite Set-top Box	35
Step 3:	37
Connecting your Home Theater / Speakers	37
Two-channel sound system	37
More than two-channel sound system	37
Configuring software for your speaker system	37
Speaker Setup Notes	42
Step 4:	42
Connecting to the Internet	42
Wired Network	42
Wireless Network	42
Step 5:	43
Turning Power On	43
Activate Wireless Keyboard Communication	43
Step 6:	44
Software Setup	44
Microsoft Windows operating system setup	44
Sony Registration	44
Turning power on to the Media Changer/Recorder	44
Software Setup Notes	44
Step 7:	45
Resolution Setup	45
Managing Your Media Library	46
Manage Discs Tools:	46
Supported Media	47
Unsupported Media	47
Media Warnings	47
Loading & Unloading Discs	48
Loading the Media Changer	48
Scanning New Discs	48
After new discs are loaded, do the following	48
Unloading the Media Changer/Recorder	49
Disconnecting/Moving the Changer	49
Setting Up a Local Area Network	49
Wired Network	49
Wireless Network	49
Turning the Power Off	50
Power Saving Functions	50
Summary	52
Chapter 3: Hardware Upgrades & Maintenance	54
Adding PCI/Add-on Card	54
Safety Information	54
Installing a PCI Card	55
To remove the expansion card	59
Adding Memory	59
Safety Information	59
Sony Supported Memory Types	60
Memory Capacity After an Upgrade.	60
Install Notes:	61
Install and remove memory modules	62
Remove Memory Module	66
Add a Hard Disk	67
To Add / Upgrade a Hard Disk	68
Remove a Hard Disk	73
Using the upgraded hard disk	73
When you encounter a problem	75
VAIO® Support Central	75
Appendix Information	75
Summary	75
Appendix A: Wireless Local Area Network	76
Overview	76
Use the VGX-XL1 as an Access Point	77
Communicate Using Infrastructure Mode	78
Wireless LAN Access Point	78
Communicate Using Ad Hoc Mode	84
Wireless Ad Hoc Connection	84
To create an Ad Hoc network	84
To Participate in a Current Ad Hoc Network	86
To quit Ad Hoc mode	88
About network keys	88
Use this device to function as an access point	89
Set a Network Bridge.	91
AP Settings	91
Close Wireless Communication	96
Appendix B: VAIO Media Software: LAN	98
VAIO Media Software: Local Area Networks	98
About Microsoft® Windows® XP Media Center 2005	100
VAIO Media™ Software System Requirements	100
Server requirements	100
Client requirements	100
Network requirements	101
Setting Up a Client Computer	101
Register a client computer	102
Preparing Your Multimedia Content	104
Starting VAIO Media Console™	106
To make additional content available to the network	107
Using VAIO Media™	107
Accessing VAIO Media™ Help	108
Using an Analog Device for Video Playback	109
Summary	111
Appendix C: Hard Disk Drive Recovery	112
Before you begin	112
Back up Your Data	113
Manage CDs and DVDs	113
Start VAIO Recovery	114
Recovery Discs	114
Windows Start Menu	114
F10 Function Key	115
VAIO® Recovery Tools	115
Create Recovery Discs	116
Create Recovery Discs using CD-R media	116
Create Recovery Media using DVD media	117
Restore Windows Only	119
Start System Restore	119
Reinstall Applications or Drivers	119
Restore C: Drive	121
Restore Complete System	122
VAIO Recovery: RAID Options	125
Reconfigure RAID	126
Intel® Matrix Storage Console.	127
Delete a RAID Array	128
Support Resources	130
Documentation	130
Summary	131
Appendix D: RAID Configuration	132
RAID Configuration	132
About This Guide	132
Why Use RAID?	133
Benefits of RAID	133
Higher Data Security	133
Fault Tolerance	133
Improved Availability	134
Increased and Integrated Capacity	134
Improved Performance	134
RAID Levels (Types)	134
What are the different RAID Levels?	134
RAID 0 - Striping	135
RAID 1 - Mirroring	135
RAID 5 - Distributed Parity	136
RAID 10 - Striping and Mirroring	136
Which RAID level should I use?	137
What are the characteristics of each level?	138
Configure a RAID Array	139
Before You Begin	139
Install Additional Hard Disc Drives	139
Which tool do I use?	140
Intel® Matrix Storage Console.	142
Delete a RAID Array	143
RAID Glossary	144
Support Resources	146
Documentation	146
Internet Information	146
Intel® Web site	147
Summary	147
Appendix E: Troubleshooting	148
Power/Start	149
Password	154
Screen/Display	154
Wireless Keyboard/Touchpad Issues	158
Optical Drive	160
Hard Disk	161
Software Limitations	163
MCE Starting Up	163
DVD Playback Limitations	164
MCE Live TV Issues	164
Sound Issues	164
Wireless LAN	165
Summary	169
Appendix F: Program Support	170
Program Support Information	170
Contacts for Sony software products are listed below:	170
Adobe® Photoshop® Elements, Photoshop® Album, Premiere®, Reader®	170
America Online® (Broadband or Dial-Up)	170
AOL® Instant Messenger™	171
Click to DVD™ software	171
DVgate Plus™ software	171
Google Toolbar™	171
Intel® PROSet, Intel® Matrix Storage Console	171
Marvell® Wireless AP	171
Microsoft® Office Basic Edition, Office Professional Edition, Office Small Business Edition, 60-Day Trial Version of Microsoft® Office 2003	172
Microsoft® Internet Explorer, Movie Maker, Media Player, Works	172
MoodLogic	172
Netscape® Internet Service	172
Norton Internet Security™	172
Quicken® New User Edition	173
ROXIO DigitalMedia®	173
SonicStage® software	173
SonicStage® Mastering Studio software	173
SpySubtract®	173
VAIO® Action Setup	173
VAIO® Central	174
VAIO Media™ software	174
VAIO® Support Central	174
VAIO® Update	174
VAIO® Wireless Utility	174
VAIO Zone™ software	175
WinDVD® software for VAIO® computers	175