Symantec 10067161 Product Manual - Page 15

Getting started 15 About your Norton Account If you are still unable to To recover or access your locate your product key, you product key log on to can recover it using Norton https://www.mynortonaccount.com. Account If you are not registered, register for Norton Account. You can find the product key on the Products tab in the Norton Account page. About problems during activation If you cannot connect to the Symantec servers to activate your product, first check your Internet connection. You then need to see if you have parental control software, either installed or through your ISP, that might block the connection. A connectivity problem can occur if you use parental control software. If you suspect that parental controls might block the connection, you can configure the parental controls so that they do not block the activation procedure. You need to log in to your parental control software or to the Internet through your ISP as an administrator to change your configuration. If you use a proxy server to connect to the Internet, you must configure the proxy settings. To use the Proxy Server option, go to the Norton AntiVirus main window, and then click Settings > Network > Network Security Settings > Proxy Server > Configure. About your Norton Account When you create a Norton Account, you can manage all of your Norton products in one place. You can store your product keys in your Norton Account and also buy additional product keys. You can also register your product with the Norton Account. It takes only a few