Symantec 10067161 Product Manual - Page 316
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316 Finding additional solutions About Support contact the technical support team in the following ways: Chat Chat in real time with a support representative. For more complex technical issues, chat offers the option to allow a support representative to connect remotely to your computer and resolve your problem. Email Submit your question on our Web site and receive a response by email. Email support has a slower response time than chat or phone. Phone Speak to a support representative in real time. Forum Search for additional product help about installing, configuring, and troubleshooting errors. Using the Norton Support Web site Norton Support Web site contains answers to the most common customer questions. You can find the latest product manual, knowledge base articles, and virus removal tools. Norton Support Web site contains problem-solving articles that are presented in an easy step-by-step format. The articles are categorized and listed on the left side of the Web page. Using the categories, you can browse through the available support topics. You can
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