Symantec 10067161 Product Manual - Page 41

Getting started 41 About Norton Bootable Recovery Tool Using the Norton Bootable Recovery Tool If the installation of your Norton product fails, you can use the Norton Bootable Recovery Tool to scan and remove any security threats that prevent successful installation. If your computer is infected and you are not able to start your Windows operating system, you can use Norton Bootable Recovery Tool to remove threats and recover your computer. Norton Bootable Recovery Tool is available on the product CD that you purchased. You can use the product CD as a recovery media. w To use Norton Bootable Recovery Tool, you must use the product key of the Norton product that you purchased. If you use a trial version of Norton AntiVirus, you need to create a Norton Account to receive a product key to use Norton Bootable Recovery Tool. To use the Norton Bootable Recovery Tool 1 Insert the recovery media and start your computer from the recovery media. The recovery media can be a Norton Bootable Recovery Tool CD, DVD, USB key, or the product CD. 2 Read the Norton License Agreement, type your product key, and then click I Agree. If you use a non-QWERTY keyboard, use the Virtual Keyboard option to enter your product key. 3 In the Norton Bootable Recovery Tool window, click Norton Advanced Recovery Scan. 4 Click Start Scan. 5 After the scan is complete, remove the recovery media from the drive or USB port, and restart your computer.