Symantec 10067161 Product Manual - Page 318

318 Finding additional solutions About Support You can also use the click here link at the bottom of the Norton Autofix window to contact a support representative. w Availability of support varies by region. Regular telephone and Internet connection fees apply in certain countries. To get support by phone 1 In the Norton AntiVirus main window, click Support. 2 In the Support drop-down menu, click Get Support. 3 Follow the on-screen instructions. 4 At the bottom of the Norton Autofix window, click the click here link. 5 In the Norton Autofix window, under Support Contact Numbers, select the region, and then the location. You can use the phone number to contact a support representative. Support policy Symantec recommends that you have the latest version of the product, as it contains new and enhanced features for better protection against security threats. In case of older versions, complimentary support is offered for a minimum of 2 years. However, technical information on these products may still be available through the support Web site at the following address: www.symantec.com/globalsupport Symantec reserves the right to change its support policies at any time without notice. You can view the latest version of the support policy at the following URL: www.symantec.com/supportpolicy