Symantec 10067161 Product Manual - Page 311

Finding additional solutions 311 About Norton Autofix w Your product must be activated and you need an Internet connection to check if a new version is available and install new version of the product. To check for a new version of the product 1 In the Norton AntiVirus main window, click Support. 2 In the Support drop-down menu, click New Version Check. This option is available only if your product is activated. The Web page that appears displays whether a new version of the product is available or not. 3 Follow the on-screen instructions to download the new product. About Norton Autofix Norton Autofix provides additional product support with one-click access from the Norton AntiVirus main window. Norton Autofix performs a Quick Scan of your computer and repairs problems without your intervention. If the problem persists, you can use the Open Support Web Site option to go to the Norton Support Web site for help by telephone, email, chat, or forum. In addition, the Norton Support Web site provides access to the knowledge base articles. By using these articles, you can easily find solutions to your technical problems. The support technicians can help you solve more complex problems by using remote-assistance technology. w Support offerings can vary based on the language or product. When you click the Get Support option in the Support drop-down menu, Norton AntiVirus checks your Internet connection. To access Norton Autofix, ensure