Symantec 10490452 Administration Guide - Page 118

118 Working with Spam Quarantine Working with messages in Spam Quarantine for administrators Note: To understand how Spam Quarantine handles messages sent to distribution lists or aliases, see "Notification for distribution lists/aliases" on page 130. Working with messages in Spam Quarantine for administrators This section describes how Spam Quarantine works for administrators. Online help similar to this information is available for end users when they log into Spam Quarantine. Accessing Spam Quarantine Administrators access Spam Quarantine by logging into the Control Center. Administrators with full privileges or Manage Quarantine rights (view or modify) can work with messages in Quarantine. Administrators with view rights for Manage Quarantine will see the Quarantine Settings link in the Settings tab, but will be unable to make changes to those settings. Users access Spam Quarantine by logging into the Control Center using the user name and password required by the type of LDAP server employed at your company. For users, the Spam Quarantine message list page is displayed after logging in. Checking for new Spam Quarantine messages New messages that have arrived since logging in and checking quarantined messages are not shown in the message list until you do one of the following: ■ Click the Quarantine tab (or, if viewing Virus Quarantine, click Spam Quarantine in the left pane) ■ Click Show Filters if necessary, then click Display All to cancel a search Except for immediately after either of these two actions, newly arrived messages are not displayed in Spam Quarantine. Administrator message list page The administrator message list page provides a summary of the messages in Spam Quarantine. The user message list page is very similar. See "Differences between the administrator and user message list pages" on page 121.