Symantec 10490452 Administration Guide - Page 135

Working with Spam Quarantine 135 Configuring Spam Quarantine released from Spam Quarantine and sent to the user's normal inbox. This check box is only available if you choose Multipart (HTML and text) or HTML only notification format. If you remove the %NEW_QUARANTINE_MESSAGES% variable from the notification digest template, the new message summary, including the Release links, won't be available. 6 Click Save. Configuring the Spam Quarantine Expunger The Spam Quarantine Expunger runs periodically to delete messages. You can configure the amount of time spam messages are kept before being deleted, the frequency of deletion, and the deletion start time. Setting the retention period for messages To change the amount of time spam messages are kept before being deleted, follow the steps below. You may want to shorten the retention period if quarantined messages are using too much of your system's disk space. However, a shorter retention period increases the chance that users may have messages deleted before they have been checked. The default retention period is 7 days. By default, the Expunger runs at 1 a.m. every day to delete messages older than the retention period. Each time the process runs, at most 10,000 messages can be deleted. Increase the expunger frequency if your organization receives a very large volume of spam messages. To set the Spam Quarantine message retention period 1 In the Control Center, click Settings > Quarantine. 2 If needed, click on the Spam tab. 3 Under Spam Quarantine Expunger, type the desired number of days in the Days to store in Spam Quarantine before deleting field. 4 Click Save on the Quarantine Settings page. Setting the Expunger frequency and start time The Expunger periodically deletes messages after the amount of time listed in the Days to store in Spam Quarantine before deleting field. To set the Expunger frequency and start time 1 In the Control Center, click Settings > Quarantine Settings. 2 If needed, click on the Spam tab.