Symantec 10490452 Administration Guide - Page 40
Configuring Control Center settings
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40 Configuring system settings Configuring Control Center settings 2 Check the Status column for each attached and enabled Scanner on the list. For additional information about replication status, see "Replication status information" on page 38. To troubleshoot a status message 1 If the Scanner has a Status of Success, all attached and enabled Scanners are fully updated with LDAP information and no action is required. 2 If a message is displayed indicating that replication has been cancelled and was not cancelled via Status > Replication and clicking Cancel, an LDAP synchronization source was found, but either synchronization has not yet completed, or synchronization has failed. Check your synchronization status. (See "To check replication status" on page 39.) Check the Control Center log for errors about creating or moving synchronization data within the Control Center, or errors regarding communication between the Control Center and a Scanner. Check LDAP synchronization logs for any errors that occur in transforming data from the Control Center database to a Scanner database. 3 If you see the message No scanners configured for replication, make sure you have successfully added an LDAP synchronization server, that the initial synchronization service has completed successfully, that you have enabled global replication via Settings > Replication Settings, and that replication is enabled on at least one attached and enabled Scanner via the Replication tab at Settings > Hosts > Edit. 4 If the replication process shows the message IN-PROGRESS for an unusually long period of time, the replication process has stalled. It is difficult to predict the length of time a replication can take. As a benchmark, a user population of 25k users and 5k distribution lists (with nesting levels ranging from 1-10), can take as much as 7.5 hours on a Dell 1850 running Linux. To resolve a replication process with a message of In-Progress ◆ Perform a manual replication from the Control Center. If replication still stalls, restart the Control Center software and begin the entire cycle again with a full synchronization. Configuring Control Center settings The Symantec Mail Security for SMTP Control Center allows you to configure the following: ■ Control Center administration ■ Control Center certificate