Symantec 10490452 Administration Guide - Page 130
Configuring the user and distribution list notification digests
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130 Working with Spam Quarantine Configuring Spam Quarantine These messages should be sent to someone who will monitor misidentified messages at your organization to determine the effectiveness of Symantec Mail Security for SMTP. Type the full email address including the domain name, such as [email protected]. The administrator email address must not be an alias, or a copy of the misidentified message won't be delivered to the administrator email address, and errors will be recorded in the log accessible from the Logs tab (not the BrightmailLog.log Spam Quarantine log file). 5 Click Save. Configuring the user and distribution list notification digests By default, a notification process runs at 4 a.m. every day and determines if users have new spam messages in Spam Quarantine since the last time the notification process checked. If so, it sends a message to users who have new spam to remind them to check their spam messages in Spam Quarantine. You can also choose to send notification digests to users on distribution lists. The sections below describe how to change the notification digest frequency and format. Notification for distribution lists/aliases If Spam Quarantine is enabled, a spam message sent to an alias with a one-toone correspondence to a user's email address is delivered to the user's normal quarantine mailbox. For example, if tom is an alias for tomevans, quarantined messages sent to tom or to tomevans all arrive in the Spam Quarantine account for tomevans. Note: An "alias" on UNIX or "distribution list" on Windows is an email address that translates to one or more other email addresses. In this text, distribution list is used to mean an email address that translates to two or more email addresses. When Symantec Mail Security for SMTP forwards a spam message sent to a distribution list to Spam Quarantine, the message is not delivered in the intended recipients' Spam Quarantine. Instead, the message is delivered to a special Spam Quarantine mailbox for that distribution list. However, you can configure Spam Quarantine to send notification digests about the messages in a distribution list mailbox to the recipients of that distribution list by selecting the Notify distribution lists check box on the Spam tab of the Quarantine Settings page.