Symantec 10490452 Administration Guide - Page 133

Working with Spam Quarantine 133 Configuring Spam Quarantine Table 5-1 Notification Message Variables Variable Description %USER_NAME% User name of user receiving the notification message. To edit the notification templates, digest subject, and send from address 1 In the Control Center, click Settings > Quarantine. 2 If needed, click on the Spam tab. 3 Under Notification Settings, click Edit next to Notification template. 4 In the Send from box, type the email address that the notification digests should appear to be from. Since users can reply to the email address supplied, type an address where you can monitor users' questions about the notification digests. Specify the full email address including the domain name, such as [email protected]. 5 In the Subject box, type the text that should appear in the Subject: header of notification digests, such as "Your Suspected Spam Summary." Don't put message variables in the subject box; they won't be expanded. Note: The Send from and Subject settings will be the same for both the user notification template and distribution list notification template. 6 Edit the user notification template, distribution list notification template, or both. See Table 5-1, "Notification Message Variables," on page 132. Don't manually insert breaks if you plan to send notifications in HTML. 7 Click Save to save your changes to the template and close the template editing window. Or, click one of the following: ■ Default: Erase the current information and replace it with defaults. ■ Cancel: Discard your changes to the notification template and close the template editing window. 8 Click Save on the Quarantine Settings page. Enabling notification for distribution lists You can configure Spam Quarantine to send notification digests about the messages in a distribution list mailbox to the recipients in a distribution list. See "Notification for distribution lists/aliases" on page 130 for more information.