Symantec 10490452 Administration Guide - Page 131
Separate notification templates for standard and distribution list messages
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Working with Spam Quarantine 131 Configuring Spam Quarantine If the Include View link box is selected, recipients of the notification digest can view all the quarantined distribution list messages. If the Include Release link box is selected, recipients of the notification digest can release quarantined distribution list messages. If any recipient clicks on the Release button for a message in the quarantined distribution list mailbox, the message is delivered to the normal inboxes of all the distribution list recipients. Note: For example, if a distribution list called mktng contains ruth, fareed, and darren, spam sent to mktng and configured to be quarantined won't be delivered to the Spam Quarantine inboxes for ruth, fareed, and darren. If the Notify distribution lists check box on the Quarantine Settings page is selected, then ruth, fareed, and darren will receive email notifications about the quarantined mktng messages. If the Include View link box is selected on the Quarantine Settings page, then ruth, fareed, and darren can view the quarantined mktng messages by clicking on the View link in the notification digests. If the Include Release link box is also selected, then ruth, fareed, and darren can redeliver the any quarantined mktng message by clicking on the Release button in the notification digest. If ruth clicks on the Release button for a quarantined mktng message, the message is delivered to the normal inboxes of ruth, fareed, and darren. Separate notification templates for standard and distribution list messages By default, the notification templates for standard quarantined messages and quarantined distribution list messages are different. This allows you to customize the notification templates for each type of quarantined message. Changing the notification digest frequency To change the frequency at which notification messages are sent to users, follow the steps below. The default frequency is every day. To not send notification messages, change the Notification frequency to NEVER. To change the notification digest frequency 1 In the Control Center, click Settings > Quarantine. 2 If needed, click the Spam tab. 3 Choose the desired setting from the Notification frequency drop-down list. 4 Choose the desired setting from the Notification start time drop-down lists. 5 Click Save.