Toshiba Satellite A100-S2311TD User Manual - Page 142

AC power, Battery, DC IN, Problem, Procedure

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Troubleshooting AC power If you have trouble turning on the computer with the AC adaptor connected, check the DC IN indicator. Refer to Chapter 6, Power and Power-Up Modes for more information. Problem AC adaptor doesn't power the computer (DC IN indicator does not glow blue) Procedure Check the connections. Make sure the cord is firmly connected to the computer and a power outlet. Check the condition of the cord and terminals. If the cord is frayed or damaged, replace it. If the terminals are soiled, wipe them with cotton or a clean cloth. If the AC adaptor still does not power the computer, contact your dealer. Battery If you suspect a problem with the battery, check the DC IN indicator as well as the battery indicator. For information on indicators and battery operation see Chapter 6, Power and Power-Up Modes. Problem Procedure Battery doesn't power The battery may be discharged. Connect the AC the computer adaptor to charge the battery. Battery doesn't charge If the battery is completely discharged, it will not when the AC adaptor is begin charging immediately. Wait a few minutes. attached (Battery If the battery still does not charge, make sure the indicator does not glow outlet is supplying power. Test it by plugging in orange.) an appliance. If it doesn't work, try another power source. Check whether the battery is hot or cold to the touch. If the battery is too hot or too cold, it will not charge properly. Let it reach room temperature. Unplug the AC adaptor and remove the battery to make sure the terminals are clean. If necessary wipe them with a soft dry cloth dipped in alcohol. Connect the AC adaptor and replace the battery. Make sure it is securely seated. User's Manual 9-5

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User’s Manual
9-5
Troubleshooting
AC power
If you have trouble turning on the computer with the AC adaptor connected,
check the
DC IN
indicator. Refer to Chapter 6,
Power and Power-Up Modes
for more information.
Battery
If you suspect a problem with the battery, check the
DC IN
indicator as well
as the battery indicator. For information on indicators and battery operation
see Chapter 6,
Power and Power-Up Modes
.
Problem
Procedure
AC adaptor doesn’t
power the computer
(
DC IN
indicator does
not glow blue)
Check the connections. Make sure the cord is
firmly connected to the computer and a power
outlet.
Check the condition of the cord and terminals. If
the cord is frayed or damaged, replace it. If the
terminals are soiled, wipe them with cotton or a
clean cloth.
If the AC adaptor still does not power the
computer, contact your dealer.
Problem
Procedure
Battery doesn’t power
the computer
The battery may be discharged. Connect the AC
adaptor to charge the battery.
Battery doesn’t charge
when the AC adaptor is
attached (Battery
indicator does not glow
orange.)
If the battery is completely discharged, it will not
begin charging immediately. Wait a few minutes.
If the battery still does not charge, make sure the
outlet is supplying power. Test it by plugging in
an appliance. If it doesn’t work, try another power
source.
Check whether the battery is hot or cold to the
touch. If the battery is too hot or too cold, it will
not charge properly. Let it reach room
temperature.
Unplug the AC adaptor and remove the battery to
make sure the terminals are clean. If necessary
wipe them with a soft dry cloth dipped in alcohol.
Connect the AC adaptor and replace the battery.
Make sure it is securely seated.