Toshiba Satellite A100-S2311TD User Manual - Page 148

Diskette drive, Infrared port, Pointing device

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Troubleshooting Diskette drive For more information, refer to Chapter 4, Operating Basics. Problem Procedure Drive does not operate There may be a faulty cable connection. Check the connection to the computer and to the drive. Some programs run The software or hardware configuration may be correctly but others do causing a problem. Make sure the hardware not configuration matches your software needs. You cannot access the external 3 ½" diskette drive Try another diskette. If you can access the diskette, the original diskette (not the drive) is probably causing the problem. If problems persist, contact your dealer. Infrared port Refer also to the documentation for your IrDA compatible device and related software. Problem Procedure Infrared devices do not Check that the device is connected to an electric work as expected outlet. Make sure the outlet is supplying power by plugging in an appliance. Make sure there is no obstruction blocking communication between the computer and the target device. If problems persist, contact your dealer. Pointing device If you are using a USB mouse, also refer to the USB section in this chapter and to your mouse documentation. User's Manual 9-11

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User’s Manual
9-11
Troubleshooting
Diskette drive
For more information, refer to Chapter 4,
Operating Basics
.
Infrared port
Refer also to the documentation for your IrDA compatible device and
related software.
Pointing device
If you are using a USB mouse, also refer to the USB section in this chapter
and to your mouse documentation.
Problem
Procedure
Drive does not operate
There may be a faulty cable connection. Check
the connection to the computer and to the drive.
Some programs run
correctly but others do
not
The software or hardware configuration may be
causing a problem. Make sure the hardware
configuration matches your software needs.
You cannot access the
external 3 ½" diskette
drive
Try another diskette. If you can access the
diskette, the original diskette (not the drive) is
probably causing the problem.
If problems persist, contact your dealer.
Problem
Procedure
Infrared devices do not
work as expected
Check that the device is connected to an electric
outlet. Make sure the outlet is supplying power
by plugging in an appliance.
Make sure there is no obstruction blocking
communication between the computer and the
target device.
If problems persist, contact your dealer.