Brother International Innov-is XJ2 Operation Manual - Page 189

TROUBLESHOOTING c Push the bobbin winder switch to remove the bobbin from the shaft the right, and then and cut the thread leading to the bobbin in order to be able to completely remove the bobbin from shaft. d Hold the thread end with your left hand, and wind off the thread clockwise from under the bobbin winder seat with your right hand as shown below. List of Symptoms Check the following possible problems before requesting service. If the reference page is "*", contact your authorized Brother dealer or the nearest Brother authorized service center.  Getting Ready Symptom, Cause/solution Reference Cannot thread the needle. Needle is not in the correct position. 10 • Press (Needle position button) to raise the needle. Needle is installed incorrectly. 42 Needle is turned, bent or the point is dull. 42 Upper threading is incorrect. 36 The needle threader hook is bent and does not * pass through the eye of the needle. The needle threader lever cannot be moved or * returned to its original position. A size 65/9 needle is being used. 38 • The needle is incompatible with the needle threader. Manually pass the thread through the eye of the needle. Cannot lower the presser foot with the presser foot lever. Presser foot was raised using lifter button). 10 (Presser foot • Press (Presser foot lifter button) to lower the presser foot. Bobbin thread does not wind neatly on the bobbin. The thread is not passed through the bobbin 31 winding thread guide correctly. Bobbin spins slowly. 32 The thread that was pulled out was not wound 32 onto the bobbin correctly. The empty bobbin was not set on the pin 30 properly. APPENDIX 7 While winding the bobbin, the bobbin thread was wound below the bobbin winder seat. You have not wound the bobbin thread properly 30 when you initially wound thread on the bobbin. Ensure that the bobbin thread was properly set in the guides. 187