Brother International Innov-is XJ2 Operation Manual - Page 190

While Operating

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TROUBLESHOOTING Symptom, Cause/solution The bobbin thread cannot be pulled up. Needle is turned, bent or the point is dull. Bobbin is set incorrectly. Reference 42 34 Machine does not operate All keys and buttons have been locked by 42, 45 . Nothing appears in the LCD. Main power switch is not turned on. 14 The plug of the power cord is not inserted into an 14 electrical outlet. The LCD screen does not look very clear. The brightness of the screen is not adjusted. 21 Nothing happens, even if the LCD display is touched Adjust the screen. 183 The screen has been locked. - • Touch either of the following keys to unlock the screen. The LCD screen is fogged up. Condensation has formed on the LCD screen. - • After a while, the cloudiness will disappear. Embroidery unit does not operate. Embroidery unit is not attached correctly. 104 Embroidery frame was attached before the unit 104 was initialized. Pointer of the embroidery foot "W+" with LED pointer does not indicate the position correctly With thick elastic fabric, the position will be 130 misaligned only at raised parts in the fabric. With fabric having a very uneven surface, the - position is not correctly aligned. • The pointer indication should be used only as a reference.  While Operating Symptom, Cause/solution Reference Machine does not operate. "Start/Stop" button was not pressed. There is no stitch pattern selected. Presser foot is not lowered. "Start/Stop" button was pressed with the foot controller attached. The "Start/Stop" button was pressed while the machine is set for the sewing speed controller to control the zigzag stitch width. 10 49 10 51 20, 51 Needle breaks. Needle is installed incorrectly. 42 Needle clamp screw is not tightened. 43 Needle is turned or bent. 42 Using improper needle or thread for the selected 44 fabric. Wrong presser foot was used. 197 Upper thread tension is too tight. 58, 147 Fabric is pulled during sewing. - Spool cap is set incorrectly. 36 There are scratches around the opening in the * needle plate. * There is a notch on the left side of the opening in the needle plate. This is not a scratch. 1 Notch a There are scratches around the opening in the * presser foot. There are scratches on the bobbin case. * Needle is defective. 42 A bobbin designed specifically for this machine is 30 not used. Upper threading is incorrect. 36 Bobbin is set incorrectly. 34 Presser foot is attached incorrectly. 45 Screw of the presser foot holder is loose. 45 Fabric is too thick. 65 Fabric is fed forcefully when sewing thick fabric 65 or thick seams. Stitch length is too short. 58 188

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TROUBLESHOOTING
188
While Operating
The bobbin thread cannot be pulled up.
Needle is turned, bent or the point is dull.
42
Bobbin is set incorrectly.
34
Machine does not operate
All keys and buttons have been locked by
.
42, 45
Nothing appears in the LCD.
Main power switch is not turned on.
14
The plug of the power cord is not inserted into an
electrical outlet.
14
The LCD screen does not look very clear.
The brightness of the screen is not adjusted.
21
Nothing happens, even if the LCD display is touched
Adjust the screen.
183
The screen has been locked.
•
Touch either of the following keys to unlock the
screen.
—
The LCD screen is fogged up.
Condensation has formed on the LCD screen.
•
After a while, the cloudiness will disappear.
—
Embroidery unit does not operate.
Embroidery unit is not attached correctly.
104
Embroidery frame was attached before the unit
was initialized.
104
Pointer of the embroidery foot “W+” with LED pointer
does not indicate the position correctly
With thick elastic fabric, the position will be
misaligned only at raised parts in the fabric.
130
With fabric having a very uneven surface, the
position is not correctly aligned.
•
The pointer indication should be used only as a
reference.
—
Symptom, Cause/solution
Reference
Symptom, Cause/solution
Reference
Machine does not operate.
“Start/Stop” button was not pressed.
10
There is no stitch pattern selected.
49
Presser foot is not lowered.
10
“Start/Stop” button was pressed with the foot
controller attached.
51
The “Start/Stop” button was pressed while the
machine is set for the sewing speed controller to
control the zigzag stitch width.
20, 51
Needle breaks.
Needle is installed incorrectly.
42
Needle clamp screw is not tightened.
43
Needle is turned or bent.
42
Using improper needle or thread for the selected
fabric.
44
Wrong presser foot was used.
197
Upper thread tension is too tight.
58, 147
Fabric is pulled during sewing.
—
Spool cap is set incorrectly.
36
There are scratches around the opening in the
needle plate.
*
There is a notch on the left side of the opening
in the needle plate. This is not a scratch.
*
There are scratches around the opening in the
presser foot.
*
There are scratches on the bobbin case.
*
Needle is defective.
42
A bobbin designed specifically for this machine is
not used.
30
Upper threading is incorrect.
36
Bobbin is set incorrectly.
34
Presser foot is attached incorrectly.
45
Screw of the presser foot holder is loose.
45
Fabric is too thick.
65
Fabric is fed forcefully when sewing thick fabric
or thick seams.
65
Stitch length is too short.
58
1
Notch
a