Canon MX700 MX700 series Quick Start Guide - Page 127
Machine Does Not Switch Automatically between Voice and Fax Calls, Quality of Received Fax is Poor
UPC - 013803081336
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Machine Does Not Switch Automatically between Voice and Fax Calls Cause Action The receive mode, displayed in the Fax If the receive mode is set to FAX only mode, there will be no automatic standby screen, is FAX only mode. switching between voice and fax calls. Set the receive mode to TEL priority mode, FAX priority mode, DRPD*1, or Network switch*2. If the receive mode is TEL priority mode, connect an answering machine to the machine and check that a message plays back when the answering machine answers. *1 This setting is only available in US and Canada. *2 This setting may not be available depending on the country or region of purchase. Quality of Received Fax is Poor Cause ECM RX is set to OFF. The sender's original document or fax machine is dirty. ECM sending/receiving is not enabled although the line/connection is poor. Action Set ECM RX to ON. Refer to "ECM RX" in "Device Settings" of the User's Guide on-screen manual. The image quality of the fax is mainly determined by the sender's fax machine. Contact the sender and check whether the scanning area of his/her fax machine is not dirty. z On your machine, set ECM RX to ON. Refer to "ECM RX" in "Device Settings" of the User's Guide on-screen manual. z Contact the sender and check that his/her machine is set to enable ECM sending. z If the sender's or receiver's fax is not ECM-compatible, the fax will be sent/ received in the standard mode. z Reduce the reception start speed. Refer to "RX start speed" in "Device Settings" of the User's Guide on-screen manual. Repeated Errors Occur When You Receive a Fax Cause The telephone line condition or the connection is poor. The sender's fax machine is not operating normally. Action Reduce the reception start speed. Refer to "RX start speed" in "Device Settings" of the User's Guide on-screen manual. If there is a poor line or connection, reducing the reception start speed may correct the error. Contact the sender and check whether his/her fax machine is operating normally. Troubleshooting 123