Canon PIXMA iP4200 iP4200 Quick Start Guide - Page 70

Cannot Connect to PC Properly - install with windows 7

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Troubleshooting Cannot Connect to PC Properly Problem Possible Cause Try This Printing Speed Is Slow / USB 2.0 Hi-Speed Connection Does Not Work Your environment is not fully compatible with USB 2.0. If your environment is not fully compatible with USB 2.0, the printer will operate at a lower speed provided under USB 1.1. Check the following to ensure that your PC environment supports USB 2.0 HiSpeed connection. z The USB port on your PC supports USB 2.0 Hi-Speed connection. z Both the USB cable and USB hub support USB 2.0 Hi-Speed connection. Be sure to use a certified USB 2.0 Hi-Speed cable. You are recommended to use the cable no longer than 3 meters. z Your PC supports the USB 2.0 Hi-Speed connection. Obtain the latest version of the OS update program and install it on your PC. z The USB 2.0 Hi-Speed driver operates properly. Obtain the latest version of the USB 2.0 Hi-Speed driver and install it on your PC. When you connect to a computer running Windows XP, the screen shows the warning message "High-SPEED USB Device Plugged into non-HighSPEED USB Hub" Your environment is not fully compatible with USB 2.0. See "Printing Speed Is Slow / USB 2.0 Hi-Speed Connection Does Not Work" on page 66. 66

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Troubleshooting
66
Cannot Connect to PC Properly
Problem
Possible Cause
Try This
Printing Speed Is
Slow / USB 2.0
Hi-Speed
Connection Does
Not Work
Your environment is
not fully compatible
with USB 2.0.
If your environment is not fully compatible with USB 2.0, the printer will operate at
a lower speed provided under USB 1.1.
Check the following to ensure that your PC environment supports USB 2.0 Hi-
Speed connection.
The USB port on your PC supports USB 2.0 Hi-Speed connection.
Both the USB cable and USB hub support USB 2.0 Hi-Speed connection.
Be sure to use a certified USB 2.0 Hi-Speed cable. You are recommended to use
the cable no longer than 3 meters.
Your PC supports the USB 2.0 Hi-Speed connection.
Obtain the latest version of the OS update program and install it on your PC.
The USB 2.0 Hi-Speed driver operates properly.
Obtain the latest version of the USB 2.0 Hi-Speed driver and install it on your
PC.
When you
connect to a
computer
running Windows
XP, the screen
shows the
warning message
“High-SPEED USB
Device Plugged
into non-High-
SPEED USB Hub”
Your environment is
not fully compatible
with USB 2.0.
See
“
Printing Speed Is Slow / USB 2.0 Hi-Speed Connection Does Not Work
”
on
page 66.