Canon PIXMA iP4200 iP4200 Quick Start Guide - Page 75

In Windows XP and Windows 2000, In Windows Me and Windows 98 - driver for mac

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Troubleshooting Problem Printer Does Not Start or Printer Stops During Print Jobs Possible Cause There may be problems with your operating system Try This Restart your computer. It may solve the problem. Delete an undesired print job, if there is any. Use Canon IJ Status Monitor in Windows or Printer Setup Utility (or Print Center) in Macintosh for the deletion. 1. Open the printer properties dialog box. See "Opening the Printer Properties Dialog Box Directly from the Start Menu" on page 35. 2. Click the Maintenance tab and then View Printer Status. 3. Click Display Print Queue. 4. Select Cancel All Documents in the Printer menu. In Windows XP and Windows 2000 The print jobs may not be selected. 5. When the confirmation message is displayed, click Yes. The print job is deleted. In Windows Me and Windows 98 Click to select an undesired document and select Purge Print Documents in the Printer menu. Cannot Print to End of Job 1. Select Applications from the Go menu. 2. Double-click the Printer Setup Utility icon in the Utilities folder. When using Mac OS X v.10.2, double-click the Print Center icon. 3. Double-click the name of your printer displayed under Name in the Printer List. 4. Click to select an undesired document and click . The print job is deleted. Incorrect page size is selected Ensure that the page size setting matches the size of the paper loaded in the printer: z Check the Paper Size setting from within your application to ensure that it matches the size of the paper loaded. z Check Paper Size on the Page Setup tab in the printer properties dialog box of the printer driver (Windows) or the Page Setup dialog box of the printer driver (Macintosh) to ensure that it matches the size of the paper loaded. The size of the print data is too large Check the size of the print data. For Windows XP and Windows 2000, if the size of the data is too large, part of it may be lost. When the spool format is EMF, follow the procedure below. 1. Open the printer properties dialog box. 2. On the Page Setup tab, click Print Options. 3. Select the Reduce spool data size check box, and click OK. When Reduce spool data size is set, the print quality may be degraded. Performing automatic duplex printing Select Use reduced printing in the printer driver. It may solve the problem. Print layout may be altered with the reduced printing function. 1. Open the printer properties dialog box. 2. Click Print Area Setup in the Page Setup tab and select Use reduced printing. 1. In the Print dialog box, select Duplex Printing & Margin from the pop-up menu. 2. Select Automatic Duplex Printing, and select Use reduced printing in Print Area. 71

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Troubleshooting
71
Problem
Possible Cause
Try This
Printer Does Not
Start or Printer
Stops During
Print Jobs
There may be
problems with your
operating system
Restart your computer. It may solve the problem.
Delete an undesired print job, if there is any. Use
Canon IJ Status Monitor
in
Windows or
Printer Setup Utility
(or
Print Center
) in Macintosh for the deletion.
1.
Open the printer properties dialog box.
See
“
Opening the Printer Properties Dialog Box Directly from the Start Menu
”
on page 35.
2.
Click the
Maintenance
tab and then
View Printer Status
.
3. Click
Display Print Queue
.
4. Select
Cancel All Documents
in the
Printer
menu.
In Windows XP and Windows 2000
The print jobs may not be selected.
5.
When the confirmation message is displayed, click
Yes
.
The print job is deleted.
In Windows Me and Windows 98
Click to select an undesired document and select
Purge Print
Documents
in the
Printer
menu.
1. Select
Applications
from the
Go
menu.
2.
Double-click the
Printer Setup Utility
icon in the
Utilities
folder.
When using Mac OS X v.10.2, double-click the
Print Center
icon.
3.
Double-click the name of your printer displayed under
Name
in the
Printer List
.
4.
Click to select an undesired document and click
.
The print job is deleted.
Cannot Print to
End of Job
Incorrect page size
is selected
Ensure that the page size setting matches the size of the paper loaded in the
printer:
Check the
Paper Size
setting from within your application to ensure that it
matches the size of the paper loaded.
Check
Paper Size
on the
Page Setup
tab in the printer properties dialog box of
the printer driver (Windows) or the
Page Setup
dialog box of the printer driver
(Macintosh) to ensure that it matches the size of the paper loaded.
The size of the print
data is too large
Check the size of the print data. For Windows XP and Windows 2000, if the size of
the data is too large, part of it may be lost. When the spool format is EMF, follow
the procedure below.
1.
Open the printer properties dialog box.
2.
On the
Page Setup
tab, click
Print Options
.
3.
Select the
Reduce spool data size
check box, and click
OK
.
When
Reduce spool data size
is set, the print quality may be
degraded.
Performing
automatic duplex
printing
Select
Use reduced printing
in the printer driver. It may solve the problem.
Print layout may be altered with the reduced printing function.
1.
Open the printer properties dialog box.
2. Click
Print Area Setup
in the
Page Setup
tab and select
Use reduced printing
.
1.
In the
Print
dialog box, select
Duplex Printing & Margin
from the pop-up menu.
2. Select
Automatic Duplex Printing
, and select
Use reduced printing
in
Print
Area
.