Dell OptiPlex Gn Diagnostics and Troubleshooting Guide (.pdf) - Page 100

Czech Republic, Denmark, Finland, France, Germany, Hong Kong, Customer Care, Technical Support

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Table 7-3. Dell Contact Numbers (continued) Country (City) Department Name or Service Area Code Local Number or Toll-Free Number Czech Republic* (Prague) Technical Support 02 8728 221 Customer Service and Sales 02 879250 TechConnect BBS 02 66710274 Denmark* (Horsholm) Customer Care, Technical Support, and Sales toll free: 800 171 62 Finland* (Helsinki) Customer Support and Technical Support toll free: 0800-534 55 Sales toll free: 0800-33 55 France* (Paris/Montpellier) Technical Support (Paris 01 47 62 68 90 Technical Support (Montpellier 04 67 06 62 86 Customer Care (Major Accounts) (Paris 01 47 62 69 39 Customer Care (VAR Accounts) (Paris 01 47 62 69 26 Customer Care (Direct Sales) (Paris 01 47 62 69 76 TechFax (Montpellier 04 67 22 53 11 TechConnect BBS (Montpellier 04 67 22 53 04 Switchboard (Paris 01 47 62 68 50 Switchboard (Montpellier 04 67 06 65 51 Germany* (Langen) Customer Technical Support 06103 971-200 Customer Care 06103 971-500 TechConnect BBS 06103 971-666 Sales 06103 971-460 Hong Kong NOTE: Customers in Hong Kong call Malaysia for technical assistance for Dell Dimension systems and for customer assistance. Technical Support (Dell Dimension systems only) (Penang, Malaysia 810 4948 Technical Support (Other systems toll free: 800 96 4107 Customer Service (Penang, Malaysia 810 4949 Transaction Sales toll free: 800 96 4109 Corporate Sales toll free: 800 96 4108 * For technical assistance in this country after normal working hours, use one of the following numbers: (353-1) 204 4008 or (353-1) 286 5908 (English only-the call is rerouted to the U.S.A.). 7-12 Diagnostics and Troubleshooting Guide

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7-12
Diagnostics and Troubleshooting Guide
Czech Republic*
(Prague)
Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 02 . . . . . . . . . . . . . . . . . 8728 221
Customer Service and Sales. . . . . . . . . . . . . . . . . . . . . . 02 . . . . . . . . . . . . . . . . . .
879250
TechConnect BBS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 02 . . . . . . . . . . . . . . . . .66710274
Denmark*
(Horsholm)
Customer Care, Technical Support, and Sales. . . . . . . . . . . . . . . . . . . toll free: 800 171 62
Finland*
(Helsinki)
Customer Support and Technical Support. . . . . . . . . . . . . . . . . . . . . toll free: 0800-534 55
Sales. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . toll free: 0800-33 55
France*
(Paris/Montpellier)
Technical Support
(Paris)
. . . . . . . . . . . . . . . . . . . . . . . . 01 . . . . . . . . . . . . . . . 47 62 68 90
Technical Support
(Montpellier)
. . . . . . . . . . . . . . . . . . . 04 . . . . . . . . . . . . . . . 67 06 62 86
Customer Care
(Major Accounts)
(Paris)
. . . . . . . . . . . . . 01 . . . . . . . . . . . . . . . 47 62 69 39
Customer Care
(VAR Accounts) (Paris)
. . . . . . . . . . . . . . 01 . . . . . . . . . . . . . . . 47 62 69 26
Customer Care
(Direct Sales) (Paris)
. . . . . . . . . . . . . . . . 01 . . . . . . . . . . . . . . . 47 62 69 76
TechFax
(Montpellier)
. . . . . . . . . . . . . . . . . . . . . . . . . . . 04 . . . . . . . . . . . . . . . 67 22 53 11
TechConnect BBS
(Montpellier)
. . . . . . . . . . . . . . . . . . . 04 . . . . . . . . . . . . . . . 67 22 53 04
Switchboard
(Paris)
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 01 . . . . . . . . . . . . . . . 47 62 68 50
Switchboard
(Montpellier)
. . . . . . . . . . . . . . . . . . . . . . . . 04 . . . . . . . . . . . . . . . 67 06 65 51
Germany*
(Langen)
Customer Technical Support . . . . . . . . . . . . . . . . . . . . . 06103 . . . . . . . . . . . . . . . 971-200
Customer Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 06103 . . . . . . . . . . . . . . . 971-500
TechConnect BBS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 06103 . . . . . . . . . . . . . . . 971-666
Sales . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 06103 . . . . . . . . . . . . . . . 971-460
Hong Kong
NOTE: Customers in
Hong Kong call
Malaysia for technical
assistance for Dell
Dimension systems
and for customer
assistance.
Technical Support
(Dell Dimension systems only) (Penang, Malaysia)
. . . . . . . . . . . . . . . . . . . . . . . . . . . 810 4948
Technical Support
(Other systems)
. . . . . . . . . . . . . . . . . . . . . . . . . . . toll free: 800 96 4107
Customer Service
(Penang, Malaysia)
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 810 4949
Transaction Sales. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . toll free: 800 96 4109
Corporate Sales . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . toll free: 800 96 4108
*
For technical assistance in this country after normal working hours, use one of the following numbers:
(353-1) 204 4008 or (353-1) 286 5908 (English only—the call is rerouted to the U.S.A.).
Table 7-3.
Dell Contact Numbers
(continued)
Country (City)
Area
Local Number or
Department Name or Service
Code
Toll-Free Number