Dell OptiPlex Gn Diagnostics and Troubleshooting Guide (.pdf) - Page 128

IDE CD ROM Drives Test Group

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E EISA Configuration Utility, 1-4 electrostatic discharge. See ESD EMM driver, 3-2 ESD, vi, 6-2 expanded memory about, 3-2 EMM driver, 3-2 expansion cards troubleshooting, 6-4 extended memory about, 3-2 conversion to expanded memory, 3-2 F failures technical assistance, 7-1 fixing problems, 7-1 Frequently Asked Questions cards, 7-3 G getting help, 7-1 graphics mode screens, A-10 Graphics Mode Test, A-1, A-10 grounding procedure, 6-1 H hard-disk drives diagnostics tests, 4-17 IDE CD ROM Drives Test Group, 4-17 2 Diagnostics and Troubleshooting Guide hard-disk drives (continued) SCSI Devices Test Group, 4-20 troubleshooting IDE hard-disk drives, 6-14 troubleshooting SCSI drives, 6-15, 6-17 Hard-Disk Drives (Non-SCSI) Test Group, 4-16 help from Dell Computer Corporation, 7-1 help tools AutoTech service, 7-3 Dell Diagnostics program, 7-3 Dell Q&A, 7-3 Frequently Asked Questions cards, 7-3 system documentation, 7-3 TechConnect BBS, 7-4 TechFax service, 7-4 I I, 6-12 I/O functions, 5-3 I/O ports, 5-2 IDE CD ROM Drives Test Group, 4-17 IDE hard-disk drives, troubleshooting, 6-14 interrupts avoiding assignment conflicts, 3-3 IRQ lines, 3-3 K keyboard troubleshooting, 5-2 Keyboard Test Group, 4-15 Key-Help, 4-8

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2
Diagnostics and Troubleshooting Guide
E
EISA Configuration Utility, 1-4
electrostatic discharge.
See
ESD
EMM driver, 3-2
ESD, vi, 6-2
expanded memory
about, 3-2
EMM driver, 3-2
expansion cards
troubleshooting, 6-4
extended memory
about, 3-2
conversion to expanded memory, 3-2
F
failures
technical assistance, 7-1
fixing problems, 7-1
Frequently Asked Questions cards, 7-3
G
getting help, 7-1
graphics mode screens, A-10
Graphics Mode Test, A-1, A-10
grounding procedure, 6-1
H
hard-disk drives
diagnostics tests, 4-17
IDE CD ROM Drives Test Group, 4-17
hard-disk drives
(continued)
SCSI Devices Test Group, 4-20
troubleshooting IDE hard-disk drives, 6-14
troubleshooting SCSI drives, 6-15, 6-17
Hard-Disk Drives (Non-SCSI) Test Group, 4-16
help
from Dell Computer Corporation, 7-1
help tools
AutoTech service, 7-3
Dell Diagnostics program, 7-3
Dell Q&A, 7-3
Frequently Asked Questions cards, 7-3
system documentation, 7-3
TechConnect BBS, 7-4
TechFax service, 7-4
I
I, 6-12
I/O functions, 5-3
I/O ports, 5-2
IDE CD ROM Drives Test Group, 4-17
IDE hard-disk drives, troubleshooting, 6-14
interrupts
avoiding assignment conflicts, 3-3
IRQ lines, 3-3
K
keyboard
troubleshooting, 5-2
Keyboard Test Group, 4-15
Key-Help, 4-8