Dell OptiPlex Gn Diagnostics and Troubleshooting Guide (.pdf) - Page 44
Starting the Dell Diagnostics, Dell Diagnostics Diskette, kette
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2. If you did not receive a Dell Diagnostics Diskette, a diskette image has been installed on your computer's hard-disk drive so that you can make your own copy of the diskette. If Dell installed the Microsoft Windows 3.x or Windows 95 operating system on your computer's hard-disk drive, see the online help in Dell's Program Diskette Maker utility, which is available in the Dell Accessories group or folder, for instructions on making a program diskette set from the diskette image. If Dell installed MS-DOS, but not Windows, on your computer's hard-disk drive, see the Dell Menu, which appears when you first turn on your system, for instructions on making a program diskette set from the diskette image. 3. Using a felt-tip pen, write "Dell Diagnostics Diskette" on the diskette label. 4. Make a working copy of the Dell Diagnostics Diskette on a blank diskette. Refer to your operating system's documentation for information on how to duplicate diskettes. Put the original diskette away for safekeeping. 5. Turn on your printer if one is attached, and make sure it is online. 6. Enter the System Setup program, confirm your computer's system configuration information, and enable all its components and devices, such as ports. For instructions on entering and using the System Setup program, see your system documentation. Starting the Dell Diagnostics After you complete the preliminary instructions specified in the previous section, follow these steps to start the diagnostics: 1. Turn off the computer. 2. Place your diagnostics diskette in drive A, and boot the system. NOTE: Before you read the rest of this chapter, you may want to start the Dell Diagnostics so that you can see it on the screen of your monitor. When you start the diagnostics, the Dell logo screen appears, followed by a message telling you that the diagnostics is loading. After the diagnostics loads, the Diagnostics Menu appears. The menu allows you to run all or specific diagnostic tests or to exit to the MS-DOS prompt. For a quick check of your system, select the Run Quick Tests option. This option runs only the subtests that do not require user interaction and that do not take a long time to run. Dell recommends that you choose this option first to increase the odds of tracing the source of the problem quickly. For a thorough check of your system, select the Run All Tests option. To check a particular area of your system, select the Run Specific Tests option. To select an option from this menu, highlight the option and press , or press the key that corresponds to the highlighted letter in the option you choose. 4-2 Diagnostics and Troubleshooting Guide