Dell OptiPlex Gn Diagnostics and Troubleshooting Guide (.pdf) - Page 26

Table 2-1., System Messages, Run the Diskette Drives Test in the Dell

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Message Bad command or file name Bad errorcorrection code(ECC) on disk read Table 2-1. System Messages (continued) Cause Action The command you entered does not exist or is not in the pathname you specified. Make sure you have spelled the command correctly, placed spaces in the proper location, and used the correct pathname. The diskette drive or hard-disk drive controller detected an uncorrectable read error. See "Troubleshooting the Diskette/Tape Drive Subsystem" in Chapter 6. Controller has failed Data error The hard-disk drive or the associated controller is defective. The diskette or hard-disk drive cannot read the data. Run the ScanDisk utility in the Microsoft Windows 95 operating system or the chkdsk utility in MS-DOS to check the file structure of the diskette or hard-disk drive. See your operating system documentation for more information. If you are using another operating system, run the appropriate utility to check the file structure of the diskette or hard-disk drive. See your operating system documentation. Decreasing available memory One or more SIMMs or DIMMs may See "Troubleshooting System Memory" in be faulty or improperly seated. Chapter 6. Diskette drive 0 seek failure Diskette drive 1 seek failure A cable may be loose, or the system configuration information may not match the hardware configuration. See "Troubleshooting the Diskette/Tape Drive Subsystem" in Chapter 6. Diskette read failure A cable may be loose, or the diskette See "Troubleshooting the Diskette/Tape Drive may be faulty. Subsystem" in Chapter 6. Diskette subsystem reset failed The diskette drive controller may be faulty. Run the Diskette Drive(s) Test in the Dell Diagnostics. See Chapter 4, "Running the Dell Diagnostics." Drive not ready No diskette is in the drive. The opera- Put a diskette in the drive or close the drive latch. tion requires a diskette in the drive before it can continue. NOTE: For the full name of an abbreviation or acronym used in this table, see the abbreviation and acronym list that precedes the Index. 2-2 Diagnostics and Troubleshooting Guide

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2-2
Diagnostics and Troubleshooting Guide
Bad command or
file name
The command you entered does not
exist or is not in the pathname you
specified.
Make sure you have spelled the command cor-
rectly, placed spaces in the proper location, and
used the correct pathname.
Bad error-
correction
code(ECC) on
disk read
Controller has
failed
The diskette drive or hard-disk drive
controller detected an uncorrectable
read error.
The hard-disk drive or the associated
controller is defective.
See “Troubleshooting the Diskette/Tape Drive
Subsystem” in Chapter 6.
Data error
The diskette or hard-disk drive can-
not read the data.
Run the ScanDisk utility in the Microsoft Win-
dows 95 operating system or the
chkdsk
utility in
MS-DOS to check the file structure of the diskette
or hard-disk drive. See your operating system doc-
umentation for more information.
If you are using another operating system, run the
appropriate utility to check the file structure of the
diskette or hard-disk drive. See your operating sys-
tem documentation.
Decreasing
available
memory
One or more SIMMs or DIMMs may
be faulty or improperly seated.
See “Troubleshooting System Memory” in
Chapter 6.
Diskette drive 0
seek failure
Diskette drive 1
seek failure
A cable may be loose, or the system
configuration information may not
match the hardware configuration.
See “Troubleshooting the Diskette/Tape Drive
Subsystem” in Chapter 6.
Diskette read
failure
A cable may be loose, or the diskette
may be faulty.
See “Troubleshooting the Diskette/Tape Drive
Subsystem” in Chapter 6.
Diskette
subsystem
reset failed
The diskette drive controller may be
faulty.
Run the Diskette Drive(s) Test in the Dell
Diagnostics. See Chapter 4, “Running the Dell
Diagnostics.”
Drive not ready
No diskette is in the drive. The opera-
tion requires a diskette in the drive
before it can continue.
Put a diskette in the drive or close the drive latch.
Table 2-1.
System Messages
(continued)
Message
Cause
Action
NOTE: For the full name of an abbreviation or acronym used in this table, see the abbreviation and acronym list that precedes the
Index.