Dell OptiPlex Gn Diagnostics and Troubleshooting Guide (.pdf) - Page 106
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Table 7-3. Dell Contact Numbers (continued) Country (City) Department Name or Service Area Code Local Number or Toll-Free Number U.S.A. (Austin, Texas) Automated Order-Status System toll free: 1-800-433-9014 AutoTech (Automated technical support toll free: 1-800-247-9362 Customer Technical Support (Desktops) (Return Material Authorization Numbers-warranty repairs toll free: 1-800-624-9896 Customer Technical Support (Server Hotline) (Return Material Authorization Numbers-warranty repairs toll free: 1-800-967-1068 Dell Customer Service (Credit Return Authorization Numbers toll free: 1-800-624-9897 Dell Sales toll free: 1-800-247-4618 DellWare toll free: 1-800-753-7201 DellWare FaxBack Service 512 728-1681 Fee-Based Technical Support toll free: 1-800-433-9005 Sales (Catalogs toll free: 1-800-426-5150 Spare Parts Sales: Dell Direct1 toll free: 1-800-274-1490 Major Accounts2 toll free: 1-800-357-3355 Fax toll free: 1-800-727-8320 TechFax toll free: 1-800-950-1329 TechConnect BBS 512 728-8528 Switchboard 512 338-4400 1 Use this telephone number if your call is about a system purchased for home, personal, or small-business use. 2 Use this number if you are calling for an established Dell national account (have your account number handy), if you work for a governmental agency (local, state, or federal), or if you work for an educational or medical institution. 7-18 Diagnostics and Troubleshooting Guide