Dell OptiPlex Gn Diagnostics and Troubleshooting Guide (.pdf) - Page 32

Run the RAM Test Group and the Keyboard Con, troller Test in the Dell Diagnostics. See - + ram

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Table 2-1. System Messages (continued) Message Cause Action Unexpected interrupt in protected mode The keyboard controller may be mal- Run the RAM Test Group and the Keyboard Con- functioning, or one or more SIMMs troller Test in the Dell Diagnostics. See Chapter 4, or DIMMs may be loose. "Running the Dell Diagnostics." WARNING: Dell's Disk Monitoring System has detected that drive [0/1] on the [primary/ secondary] EIDE controller is operating outside of normal specifications. It is advisable to immediately back up your data and replace your hard-disk drive by calling your support desk or Dell Computer Corporation. POST has queried the EIDE drive for status information. The drive has returned a parameter from the call that indicates it has detected possible error conditions for its operating specifications. Once your computer finishes booting, immediately back up your data and replace your hard-disk drive. Restore the data to the replaced drive. If a replacement drive is not immediately available and the drive is not the only bootable drive, enter the System Setup program and change the appropriate drive setting to None. Remove the drive from the system. This should be done only after you have backed up the data. NOTE: For the full name of an abbreviation or acronym used in this table, see the abbreviation and acronym list that precedes the Index. 2-8 Diagnostics and Troubleshooting Guide

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2-8
Diagnostics and Troubleshooting Guide
Unexpected
interrupt in
protected mode
The keyboard controller may be mal-
functioning, or one or more SIMMs
or DIMMs may be loose.
Run the RAM Test Group and the Keyboard Con-
troller Test in the Dell Diagnostics. See Chapter 4,
“Running the Dell Diagnostics.”
WARNING:
Dell’s Disk
Monitoring Sys-
tem has
detected that
drive [0/1] on
the
[primary/
secondary] EIDE
controller is
operating
outside of nor-
mal
specifica-
tions. It is
advisable to
immediately
back up your
data and
replace your
hard-disk
drive by call-
ing your sup-
port desk or
Dell Computer
Corporation.
POST has queried the EIDE drive for
status information. The drive has
returned a parameter from the call
that indicates it has detected possible
error conditions for its operating
specifications.
Once your computer finishes booting, immediately
back up your data and replace your hard-disk
drive. Restore the data to the replaced drive.
If a replacement drive is not immediately available
and the drive is not the only bootable drive, enter
the System Setup program and change the appro-
priate drive setting to None. Remove the drive
from the system. This should be done only after
you have backed up the data.
Table 2-1.
System Messages
(continued)
Message
Cause
Action
NOTE: For the full name of an abbreviation or acronym used in this table, see the abbreviation and acronym list that precedes the
Index.