Dell OptiPlex Gn Diagnostics and Troubleshooting Guide (.pdf) - Page 27

Printer Out Of, Cpu1 Is B0 - + processor

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Message Diskette write protected Gate A20 failure General failure Hard disk configuration error Hard disk controller failure Table 2-1. System Messages (continued) Cause Action The diskette write-protect feature is Remove the diskette from drive A and move the activated. write-protect tab to the unlocked position. One or more SIMMs or DIMMs may See "Troubleshooting System Memory" in be loose. Chapter 6. The operating system is unable to carry out the command. This message is usually followed by specific information-for example, PRINTER OUT OF PAPER. Respond by taking the appropriate action. The hard-disk drive failed initialization. See "Troubleshooting Hard-Disk Drives" in Chapter 6. The hard-disk drive failed initialization. See "Troubleshooting Hard-Disk Drives" in Chapter 6. Hard disk failure Hard-disk drive read failure Incompatible Processor: CPU0 is B0 step or below! An old, unsupported version of the microprocessor is installed. Replace the indicated microprocessor with a current version of the microprocessor. If you need technical assistance, see Chapter 7, "Getting Help." Incompatible Processor: CPU1 is B0 step or below! In a single-microprocessor system, CPU0 refers to the system board microprocessor; in a dualmicroprocessor system, it refers to the secondary microprocessor on the add-in card. NOTE: These messages indicate a fatal error. When a fatal error occurs, the system usually cannot be rebooted until an appropriate hardware change has been made. The CPU1 message appears only on a dual-microprocessor system and always refers to the system board microprocessor. NOTE: For the full name of an abbreviation or acronym used in this table, see the abbreviation and acronym list that precedes the Index. Messages and Codes 2-3

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Messages and Codes
2-3
Diskette write
protected
The diskette write-protect feature is
activated.
Remove the diskette from drive A and move the
write-protect tab to the unlocked position.
Gate A20
failure
One or more SIMMs or DIMMs may
be loose.
See “Troubleshooting System Memory” in
Chapter 6.
General
failure
The operating system is unable to
carry out the command.
This message is usually followed by specific infor-
mation—for example,
PRINTER OUT OF
PAPER
. Respond by taking the appropriate action.
Hard disk
configuration
error
The hard-disk drive failed
initialization.
See “Troubleshooting Hard-Disk Drives” in
Chapter 6.
Hard disk
controller
failure
Hard disk
failure
Hard-disk
drive read
failure
The hard-disk drive failed
initialization.
See “Troubleshooting Hard-Disk Drives” in
Chapter 6.
Incompatible
Processor:
CPU0 is B0
step or below!
Incompatible
Processor:
CPU1 is B0
step or below!
An old, unsupported version of the
microprocessor is installed.
In a single-microprocessor system,
CPU0 refers to the system board
microprocessor; in a dual-
microprocessor system, it refers to
the secondary microprocessor on the
add-in card.
The CPU1 message appears only on
a dual-microprocessor system and
always refers to the system board
microprocessor.
Replace the indicated microprocessor with a cur-
rent version of the microprocessor. If you need
technical assistance, see Chapter 7, “Getting
Help.”
NOTE: These messages indicate a fatal error.
When a fatal error occurs, the system usually can-
not be rebooted until an appropriate hardware
change has been made.
Table 2-1.
System Messages
(continued)
Message
Cause
Action
NOTE: For the full name of an abbreviation or acronym used in this table, see the abbreviation and acronym list that precedes the
Index.