Dell OptiPlex Gn Diagnostics and Troubleshooting Guide (.pdf) - Page 28

address, value, See Troubleshooting the Keyboard

Get Dell OptiPlex Gn PDF manuals and user guides View all Dell OptiPlex Gn manuals
Add to My Manuals
Save this manual to your list of manuals

Page 28 highlights

Message Incompatible Processors: Cache sizes different! Invalid configuration information please run SETUP program Keyboard clock line failure Keyboard controller failure Table 2-1. System Messages (continued) Cause Action This message appears for a dualprocessor system if both processors do not have the same-size level-2 cache. Replace one of the microprocessors to make the level-2 cache sizes match. If you need technical assistance, see Chapter 7, "Getting Help." NOTE: This message indicates a fatal error. When a fatal error occurs, the system usually cannot be rebooted until an appropriate hardware change has been made. The system configuration information does not match the hardware configuration. Enter the System Setup program and correct the system configuration information. See your system documentation for instructions. A cable or connector may be loose, or the keyboard or keyboard/mouse controller may be faulty. See "Troubleshooting the Keyboard" in Chapter 5. Keyboard data line failure Keyboard failure Keyboard stuck key failure Memory address line failure at address, read value expecting value One or more SIMMs may be faulty or improperly seated. See "Troubleshooting System Memory" in Chapter 6. Memory allocation error The software you are attempting to run is conflicting with the operating system or another application program or utility. Turn off the computer, wait 30 seconds, and then turn it on. Try to run the program again. If the problem persists, contact the software company. NOTE: For the full name of an abbreviation or acronym used in this table, see the abbreviation and acronym list that precedes the Index. 2-4 Diagnostics and Troubleshooting Guide

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
2-4
Diagnostics and Troubleshooting Guide
Incompatible
Processors:
Cache sizes
different!
This message appears for a dual-
processor system if both processors
do not have the same-size level-2
cache.
Replace one of the microprocessors to make the
level-2 cache sizes match. If you need technical
assistance, see Chapter 7, “Getting Help.”
NOTE: This message indicates a fatal error. When
a fatal error occurs, the system usually cannot be
rebooted until an appropriate hardware change
has been made.
Invalid
configuration
information -
please run
SETUP program
The system configuration informa-
tion does not match the hardware
configuration.
Enter the System Setup program and correct the
system configuration information. See your system
documentation for instructions.
Keyboard clock
line failure
Keyboard
controller
failure
Keyboard data
line failure
Keyboard
failure
Keyboard stuck
key failure
A cable or connector may be loose,
or the keyboard or keyboard/mouse
controller may be faulty.
See “Troubleshooting the Keyboard” in Chapter 5.
Memory address
line failure at
address
, read
value
expecting
value
One or more SIMMs may be faulty
or improperly seated.
See “Troubleshooting System Memory” in
Chapter 6.
Memory
allocation
error
The software you are attempting to
run is conflicting with the operating
system or another application pro-
gram or utility.
Turn off the computer, wait 30 seconds, and then
turn it on. Try to run the program again. If the
problem persists, contact the software company.
Table 2-1.
System Messages
(continued)
Message
Cause
Action
NOTE: For the full name of an abbreviation or acronym used in this table, see the abbreviation and acronym list that precedes the
Index.