Dell OptiPlex Gn Diagnostics and Troubleshooting Guide (.pdf) - Page 35

Table 2-2., System Beep Codes

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Table 2-2. System Beep Codes (continued) Code Cause Action 3-3-2 NVRAM configuration Run the System Set Test Group in the Dell Diagnostics, if possible. See Chapter 4, "Running the Dell Diagnostics." 3-3-4 Video Memory Test failure Run the Video Test Group in the Dell Diagnostics. See Chapter 4, "Running the Dell Diagnostics." 3-4-1 Screen initialization failure Run the Video Test Group in the Dell Diagnostics. See Chapter 4, "Running the Dell Diagnostics." 3-4-2 Screen retrace failure Run the Video Test Group in the Dell Diagnostics. See Chapter 4, "Running the Dell Diagnostics." 3-4-3 Search for video ROM failure Run the Video Test Group in the Dell Diagnostics. See Chapter 4, "Running the Dell Diagnostics." 4-2-1 No time tick Otherwise, see Chapter 7, "Getting Help," for instructions on obtaining technical assistance. 4-2-2 Shutdown failure See Chapter 7, "Getting Help," for instructions on obtaining technical assistance. 4-2-3 Gate A20 failure See Chapter 7, "Getting Help," for instructions on obtaining technical assistance. 4-2-4 Unexpected interrupt in pro- Otherwise, see Chapter 7, "Getting Help," for instructions on obtaining tected mode technical assistance. 4-3-1 Memory failure above address 0FFFFh Run the RAM Test Group in the Dell Diagnostics. See Chapter 4, "Running the Dell Diagnostics." 4-3-3 Timer-chip counter 2 failure Otherwise, see Chapter 7, "Getting Help," for instructions on obtaining technical assistance. 4-3-4 Time-of-day clock stopped Otherwise, see Chapter 7, "Getting Help," for instructions on obtaining technical assistance. 4-4-1 Serial or parallel port test failure Run the Serial/Infrared Port Test Group and the Parallel Port Test Group in the Dell Diagnostics. See Chapter 4, "Running the Dell Diagnostics." 4-4-2 Failure to decompress code Run the System Set Test Group in the Dell Diagnostics. See Chapter 4, to shadowed memory. "Running the Dell Diagnostics." 4-4-3 Math-coprocessor test failure Run the System Set Test Group in the Dell Diagnostics. See Chapter 4, "Running the Dell Diagnostics." 4-4-4 Cache test failure Run the System Set Test Group in the Dell Diagnostics. See Chapter 4, "Running the Dell Diagnostics." NOTE: For the full name of an abbreviation or acronym used in this table, see the abbreviation and acronym list that precedes the Index. Messages and Codes 2-11

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Messages and Codes
2-11
3-3-2
NVRAM configuration
Run the System Set Test Group in the Dell Diagnostics, if possible. See
Chapter 4, “Running the Dell Diagnostics.”
3-3-4
Video Memory Test failure
Run the Video Test Group in the Dell Diagnostics. See Chapter 4, “Run-
ning the Dell Diagnostics.”
3-4-1
Screen initialization failure
Run the Video Test Group in the Dell Diagnostics. See Chapter 4, “Run-
ning the Dell Diagnostics.”
3-4-2
Screen retrace failure
Run the Video Test Group in the Dell Diagnostics. See Chapter 4, “Run-
ning the Dell Diagnostics.”
3-4-3
Search for video ROM
failure
Run the Video Test Group in the Dell Diagnostics. See Chapter 4, “Run-
ning the Dell Diagnostics.”
4-2-1
No time tick
Otherwise, see Chapter 7, “Getting Help,” for instructions on obtaining
technical assistance.
4-2-2
Shutdown failure
See Chapter 7, “Getting Help,” for instructions on obtaining technical
assistance.
4-2-3
Gate A20 failure
See Chapter 7, “Getting Help,” for instructions on obtaining technical
assistance.
4-2-4
Unexpected interrupt in pro-
tected mode
Otherwise, see Chapter 7, “Getting Help,” for instructions on obtaining
technical assistance.
4-3-1
Memory failure above
address 0FFFFh
Run the RAM Test Group in the Dell Diagnostics. See Chapter 4, “Run-
ning the Dell Diagnostics.”
4-3-3
Timer-chip counter 2 failure
Otherwise, see Chapter 7, “Getting Help,” for instructions on obtaining
technical assistance.
4-3-4
Time-of-day clock stopped
Otherwise, see Chapter 7, “Getting Help,” for instructions on obtaining
technical assistance.
4-4-1
Serial or parallel port test
failure
Run the Serial/Infrared Port Test Group and the Parallel Port Test Group
in the Dell Diagnostics. See Chapter 4, “Running the Dell Diagnostics.”
4-4-2
Failure to decompress code
to shadowed memory.
Run the System Set Test Group in the Dell Diagnostics. See Chapter 4,
“Running the Dell Diagnostics.”
4-4-3
Math-coprocessor test failure
Run the System Set Test Group in the Dell Diagnostics. See Chapter 4,
“Running the Dell Diagnostics.”
4-4-4
Cache test failure
Run the System Set Test Group in the Dell Diagnostics. See Chapter 4,
“Running the Dell Diagnostics.”
Table 2-2.
System Beep Codes
(continued)
Code
Cause
Action
NOTE: For the full name of an abbreviation or acronym used in this table, see the abbreviation and acronym list that precedes the
Index.