Dell OptiPlex Gn Diagnostics and Troubleshooting Guide (.pdf) - Page 99

Table 7-3., Dell Contact Numbers, Brunei, Canada, Chile, China

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Country (City) Brunei NOTE: Customers in Brunei call Malaysia for sales, customer, and technical assistance. Canada (North York, Ontario) NOTE: Customers in Canada call the U.S.A. for access to TechConnect BBS. Chile (Santiago) NOTE: Customers in Chile call the U.S.A for sales, customer, and technical assistance. China (Beijing) NOTE: Customers in China call Malaysia for customer assistance. Table 7-3. Dell Contact Numbers (continued) Department Name or Service Area Code Local Number or Toll-Free Number Customer Technical Support (Dell Dimension systems only) (Penang, Malaysia 810 4946 Customer Technical Support (Other systems) (Penang, Malaysia 810 4966 Customer Service (Penang, Malaysia 810 4949 Transaction Sales (Penang, Malaysia 810 4955 Automated Order-Status System toll free: 1-800-433-9014 AutoTech (Automated technical support toll free: 1-800-247-9362 Customer Care (From outside Toronto toll free: 1-800-387-5759 Customer Care (From within Toronto 416 758-2400 Customer Technical Support toll free: 1-800-847-4096 Sales (Direct Sales-from outside Toronto toll free: 1-800-387-5752 Sales (Direct Sales-from within Toronto 416 758-2200 Sales (Federal government, education, and medical toll free: 1-800-567-7542 Sales (Major Accounts toll free: 1-800-387-5755 TechConnect BBS (Austin, Texas, U.S.A 512 728-8528 TechFax toll free: 1-800-950-1329 Sales, Customer Support, and Technical Support toll free: 1230-020-4823 Customer Service (Penang, Malaysia 810 4949 Sales 6846 1122 (extensions 8309 to 8314) Getting Help 7-11

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Getting Help
7-11
Brunei
NOTE: Customers in
Brunei call Malaysia for
sales, customer, and tech-
nical assistance.
Customer Technical Support
(Dell Dimension systems only) (Penang, Malaysia)
. . . . . . . . . . . . . . . . . . . . . . . . . . . 810 4946
Customer Technical Support
(Other systems) (Penang, Malaysia)
. . . . . . . . . . . . . . . 810 4966
Customer Service
(Penang, Malaysia)
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 810 4949
Transaction Sales
(Penang, Malaysia)
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 810 4955
Canada
(North York, Ontario)
NOTE: Customers in
Canada call the
U.S.A. for access to
TechConnect BBS.
Automated Order-Status System . . . . . . . . . . . . . . . . . . . . . . . . . toll free: 1-800-433-9014
AutoTech
(Automated technical support)
. . . . . . . . . . . . . . . . . . . . . toll free: 1-800-247-9362
Customer Care
(From outside Toronto)
. . . . . . . . . . . . . . . . . . . . . . toll free: 1-800-387-5759
Customer Care
(From within Toronto)
. . . . . . . . . . . . . . . 416 . . . . . . . . . . . . . . . . 758-2400
Customer Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . toll free: 1-800-847-4096
Sales
(Direct Sales—from outside Toronto)
. . . . . . . . . . . . . . . . . . . toll free: 1-800-387-5752
Sales
(Direct Sales—from within Toronto)
. . . . . . . . . . . . . 416 . . . . . . . . . . . . . . . . 758-2200
Sales
(Federal government, education, and medical)
. . . . . . . . . . . . . toll free: 1-800-567-7542
Sales
(Major Accounts)
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . toll free: 1-800-387-5755
TechConnect BBS
(Austin, Texas, U.S.A.)
. . . . . . . . . . . . 512 . . . . . . . . . . . . . . . . 728-8528
TechFax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . toll free: 1-800-950-1329
Chile
(Santiago)
NOTE: Customers in
Chile call the U.S.A for
sales, customer, and tech-
nical assistance.
Sales, Customer Support, and Technical Support . . . . . . . . . . . . . toll free: 1230-020-4823
China
(Beijing)
NOTE: Customers in
China call Malaysia for
customer assistance.
Customer Service
(Penang, Malaysia)
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 810 4949
Sales. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6846 1122 (extensions 8309 to 8314)
Table 7-3.
Dell Contact Numbers
(continued)
Country (City)
Area
Local Number or
Department Name or Service
Code
Toll-Free Number