HP 2700n Service Manual - Page 70
HP fraud hotline and Web site
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If the printer control panel message states that this is not a genuine HP print cartridge and you believe you purchased an HP print cartridge, see HP fraud hotline and Web site on page 52. HP fraud hotline and Web site Call the HP fraud hotline (1-877-219-3183, toll-free in North America) or go to www.hp.com/go/ anticounterfeit when you install an HP print cartridge and the printer message says the cartridge is nonHP. HP will help determine if the product is genuine and take steps to resolve the problem. Your print cartridge might not be a genuine HP print cartridge if you notice the following: ● You are experiencing a high number of problems with the print cartridge. ● The cartridge does not look like it usually does (for example, the orange pull tab is missing, or the packaging differs from HP packaging). 52 Chapter 3 Maintenance ENWW