HP 8000f Maintenance and Service Guide: HP Compaq 8000f Elite Business PC Ultr - Page 109

Solving Diskette Problems continued

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Table E-3 Solving Diskette Problems (continued) Cannot format diskette. Cause Invalid media reported. Disk may be write-protected. Solution When formatting a disk in MS-DOS, you may need to specify diskette capacity. For example, to format a 1.44-MB diskette, type the following command at the MS-DOS prompt: FORMAT A: /F:1440 Open the locking device on the diskette. A problem has occurred with a disk transaction. Cause The directory structure is bad, or there is a problem with a file. Solution In Microsoft Windows XP, right-click Start, click Explore, and select a drive. Select File > Properties > Tools. Under Error-checking, click Check Now. In Microsoft Windows Vista and Windows 7, right-click Start, click Explore, and right-click on a drive. Select Properties then select the Tools tab. Under Error-checking click Check Now. Diskette drive cannot read a diskette. Cause You are using the wrong diskette type for the drive type. You are reading the wrong drive. Diskette is damaged. Solution Check the type of drive that you are using and use the correct diskette type. Check the drive letter in the path statement. Replace the diskette with a new one. "Invalid system disk" message is displayed. Cause A diskette that does not contain the system files needed to start the computer has been inserted in the drive. Diskette error has occurred. Solution When drive activity stops, remove the diskette and press the Spacebar. The computer should start up. Restart the computer by pressing the power button. Cannot Boot to Diskette. Cause Diskette is not bootable. Solution Replace with a bootable diskette. Solving Diskette Problems 99

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Cannot format diskette.
Cause
Solution
Invalid media reported.
When formatting a disk in MS-DOS, you may need to specify
diskette capacity. For example, to format a 1.44-MB diskette,
type the following command at the MS-DOS prompt:
FORMAT A: /F:1440
Disk may be write-protected.
Open the locking device on the diskette.
A problem has occurred with a disk transaction.
Cause
Solution
The directory structure is bad, or there is a problem with a
file.
In Microsoft Windows XP, right-click
Start
, click
Explore
,
and select a drive. Select
File
>
Properties
>
Tools
. Under
Error-checking
, click
Check Now
.
In Microsoft Windows Vista and Windows 7, right-click
Start
,
click
Explore
, and right-click on a drive. Select
Properties
then select the
Tools
tab. Under
Error-checking
click
Check Now
.
Diskette drive cannot read a diskette.
Cause
Solution
You are using the wrong diskette type for the drive type.
Check the type of drive that you are using and use the
correct diskette type.
You are reading the wrong drive.
Check the drive letter in the path statement.
Diskette is damaged.
Replace the diskette with a new one.
“Invalid system disk” message is displayed.
Cause
Solution
A diskette that does not contain the system files needed to
start the computer has been inserted in the drive.
When drive activity stops, remove the diskette and press the
Spacebar
. The computer should start up.
Diskette error has occurred.
Restart the computer by pressing the power button.
Cannot Boot to Diskette.
Cause
Solution
Diskette is not bootable.
Replace with a bootable diskette.
Table E-3
Solving Diskette Problems (continued)
Solving Diskette Problems
99