HP Jornada 820 HP Jornada 820/820e Handheld PC User's Guide - F1260-90001
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- HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 1
HP Jornada 820/820e Handheld PC User's Guide Part number F1260-90001 Printed in Singapore Edition 2 Title.p65 0108 1 2/4/99, 4:01 PM - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 2
Kingdom and shall not affect the statutory rights of consumers. © Hewlett-Packard Co. 1998. All rights reserved. Reproduction, adaptation, or translation of this manual is prohibited without prior written permission of Hewlett-Packard Company, except as allowed under the copyright laws. The programs - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 3
56 Connecting to your desktop PC 65 Connecting for the first time 66 Connecting to your desktop partner 74 Connecting to another PC 76 Browsing your HP Jornada desktop 77 Synchronizing data 79 Transferring files 85 Transferring PIM data from older palmtop PCs 86 Title.p65 0108 3 2/4/99 - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 4
the HP Jornada touch pad 134 Managing battery power 1 3 5 Troubleshooting 141 Troubleshooting basic problems 142 Troubleshooting remote connections 145 Display ...148 Resetting ...148 Warranty, support, and service 151 Appendix A Ergonomics 159 Glossary 165 Index 169 HP software product - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 5
| 1 Welcome | 1 Congratulations on purchasing the Hewlett-Packard Jornada 820 or 820e Handheld PC (H/PC), a mobile device powered by the Microsoft® Windows® CE operating system. The size and capabilities of the HP Jornada 820/ 820e H/PC let you keep your most important business and personal - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 6
| HP Jornada H/PC User's Guide Opening the HP Jornada package Your HP Jornada package includes the following items: • HP Jornada 820 or 820e H/PC • HP Jornada Standard Battery • Two CR2032 coin-cell backup batteries • AC adapter and power cable • Sync cable • HP Jornada Quick Start Guide-A guide to - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 7
Serial adapter (F1295A)-Allows you to connect to the 25-pin port on your desktop PC from the 9-pin connector on your sync cable. Using this guide This User's Guide is designed to help you use your HP Jornada quickly and easily. Although great care has been taken to ensure the accuracy of procedures - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 8
PC User's Guide • Chapter 4, Connecting to your desktop PC- Provides all the information you need to install Windows CE Services on your desktop or notebook PC, transfer files, and synchronize Pocket Outlook data and e-mail messages. • Chapter 5, Staying organized-Explains how to use your HP Jornada - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 9
Chapter 1 | Welcome | 5 Conventions This User's Guide includes certain visual cues that will help you find the information you should be observed to prevent loss of data or damage to your HP Jornada. Step-by-step instructions. Helpful information related to the topic. Chapter1.p65 0109 5 2/4/99, 4:05 - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 10
. Readme.doc file (located in the Windows CE Services folder on your desktop PC). The complete text of this User's Guide is also available on the Hewlett-Packard Web site at www.hp.com/handheld. You can download the User's Guide to your desktop PC and view it using the Adobe™ Acrobat Reader - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 11
• Simple to synchronize with your desktop PC • Convenient to carry with you, weighing 1115 g (2.5 lb), including batteries • Expandable with PC Card accessories, USB devices, or an external monitor • Complete with a built-in modem (model 820 only) HP Jornada makes mobile computing simple and easy - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 12
8 | HP Jornada H/PC User's Guide The programs listed below are installed in ROM and cannot be erased or removed. Microsoft Pocket Office On the Start menu, point to Programs, point to Office, and then click one of the following choices. • Pocket Word-Take notes and compose documents, or transfer - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 13
and HP Jornada will make sure you never forget a task! Microsoft Pocket PC Link-Establish the connection between your HP Jornada and desktop PC partner in a single click. • Remote Networking-Connect to a dial-up server, RAS account, or Internet service provider. • Terminal-Connect to online services - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 14
HP Jornada H/PC User's Guide Special HP applications On the Start menu, point to Programs, point to HP Applications, and then click one of the following choices. • HP Jornada viewer-Display Calendar, Task, and Contact information (Pocket a desktop icon.) • HP Jornada backup-Protect your valuable data - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 15
On the Start menu, point to Accessories, and then click one of the following choices. • text string in any data- base, file, file name, or e-mail message stored on your HP Jornada. • OmniSolve-Perform complex mathematical and busi- ness calculations with this full-featured calculator from LandWare. - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 16
12 | HP Jornada H/PC User's Guide Maintaining your HP Jornada With proper maintenance, your HP Jornada will be a reliable desktop PC companion. Follow these tips to ensure long and trouble-free use. Cleaning the screen Touching the HP Jornada screen with your hand will leave a trace of natural oil - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 17
start using your Hewlett-Packard Jornada 820 or 820e Handheld PC (H/PC). You will learn how to set up your HP Jornada, discover how to HP Jornada. This chapter includes step-by-step instructions to help you: • Identify the hardware features of your HP Jornada • Install the main and backup batteries - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 18
14 | HP Jornada H/PC User's Guide HP Jornada hardware features The views below will introduce you to the various connectors, ports, and other features of your HP Jornada. External monitor port Appointment notification LED Telephone connector (model 820 only) Infrared port USB (host) Security - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 19
accessory cards, go to the Hewlett-Packard Web site at www.hp.com/handheld.) • CompactFlash release button-Ejects a CompactFlash Card from the slot. • AC port and AC power adapter-Connect your HP Jornada to AC power anywhere in the world to charge the main battery or to connect to your desktop PC - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 20
or to add functionality to your HP Jornada. (For a list of recommended PC Cards, go to the Hewlett-Packard Web site at www.hp.com/handheld.) • PC Card release button-Ejects a PC Card from the slot. • Backup battery compartment-Holds two 3-V CR2032 coin-cell backup batteries. Chapter2.P65 0109 16 - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 21
Chapter 2 | Getting started | 17 Reset button On/Off key Hot keys Microphone Audio speaker Touch pad Battery charging LED This is the front view of the HP Jornada. • Audio speaker-Plays system sounds or voice memos. • Microphone-Allows you to record voice memos. • Reset button-Quickly - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 22
18 | HP Jornada H/PC User's Guide Setting up your HP Jornada Follow the steps below to start using your HP Jornada for the first time. As part of the setup process, you will install the batteries, turn on the device, and complete the Windows CE Welcome Wizard. To set up your HP Jornada, you will - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 23
adapter and install the backup batteries before using your device. The main battery should be partially charged already when removed from the box. However, you should charge the main battery fully before operating your HP Jornada on battery power. Charging the main battery takes approximately 3.5 to - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 24
| HP Jornada H/PC User's Guide travel, you may need adapters to accommodate different electrical outlets, but the HP Jornada AC adapter will safely convert AC line voltage to the DC voltage required by your HP Jornada. When your HP Jornada is connected to AC power, the main battery will be charged - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 25
your HP Jornada into external power whenever possible, especially when connecting to a desktop PC, using a PC Card modem, NIC, or other peripheral, or letting the LED indicator flash for extended time periods. Installing the backup batteries The two CR2032 coin-cell backup batteries protect your - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 26
22 | HP Jornada H/PC User's Guide 4. Carefully slide the tray into the backup battery compartment. 5. Fold the ribbon inside the compartment and slide the cover back on to the battery compartment. Following the Welcome Wizard After you install the main battery, your HP Jornada will turn on - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 27
, you will be ready to begin using your HP Jornada. To maximize battery life, minimize the brightness setting, and then adjust contrast to achieve readability. Follow the instructions in the taskbar to complete the Welcome Wizard. If your HP Jornada freezes during operation, you may need to perform - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 28
24 | HP Jornada H/PC User's Guide Select the city nearest your home from this list. World Clock displays regional information based on the selected city. Selecting your Home City Windows CE - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 29
as to synchronize the most current files and calendars with your desktop PC. So make sure you set the correct time and date. Set reward for the safe return of your HP Jornada. To display your owner information each time that you start your HP Jornada, select the Display Owner Identification check box - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 30
26 | HP Jornada H/PC User's Guide close at hand. Windows CE Services with ActiveSync™ increases the power of your HP Jornada by letting you synchronize the information on your desktop or notebook PC with your device. Using the Start menu and Taskbar Use the Start menu to open settings, Help, - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 31
On/Off key or by clicking Suspend on the Start menu. Turning off your HP Jornada simply suspends operation. When you turn it on again, you can start working where you left off. To conserve battery power, you can set HP Jornada to auto-suspend or to turn itself off after a preset period of continuous - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 32
28 | HP Jornada H/PC User's Guide Using the HP Jornada keyboard To provide full functionality in a smaller size, the HP Jornada keyboard lets you accomplish common tasks with a few convenient key combinations: • To turn the caps lock on or off, press and hold the Fn/AltGr - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 33
point to Programs, point to HP Utilities, and then click HP settings. -or- Press the HP Jornada settings hot key . For more information about the HP Jornada settings application, see the Using the HP settings application section in chapter 7 or the HP Jornada settings topic in online Help. Chapter2 - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 34
30 | HP Jornada H/PC User's Guide Chapter2.P65 0109 30 2/4/99, 4:04 PM - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 35
e-mail | 3 and the Web With your HP Jornada Handheld PC (H/PC), you can keep in touch with your office, home, and clients through e-mail and the Internet. You can connect in myriad ways using your HP Jornada and various accessories. This chapter will guide you through the options best suited to your - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 36
32 | HP Jornada H/PC User's Guide Deciding how and why you want to connect The method you use for personal (non-corporate) e-mail and the Internet? • Need access to corporate e-mail and network services when you are on the road or out of the office? • Need access to corporate e-mail and network - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 37
compatible PC Card modems, go to the HP Jornada Accessories page on the Hewlett-Packard Web site at www.hp.com/handheld.) • A PPP (Point-to-Point Protocol) or SLIP (Serial Line Internet Protocol) account-An Internet service provider (ISP) will provide you with important information, such as a user - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 38
required. The HP Jornada 820e supports a variety of available PC Card modems. (For more information about compatible PC Card modems, go to the HP Jornada Accessories page on the Hewlett-Packard Web site at www.hp.com/handheld.) Follow the manufacturer's instructions included with the PC Card modem - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 39
settings. Advanced setup allows you more control over setup options. Typical and Advanced setup options are offered at the beginning of each stage of the HP Jornada dialup configuration process: ISP service setup, E-mail Service setup, and Web Service setup. Chapter3.P65 0109 35 2/4/99, 4:11 PM - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 40
36 | HP Jornada H/PC User's Guide Input ISP software and IP header compression options. Ask your ISP if these options are recommended for your account. E-mail Service At this stage in the HP Jornada dialup process, you can input the following e-mail information: UserID and password-The user - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 41
3 | Accessing e-mail and the Web | 37 sages, such as graphics and audio files, to be sent over the Internet). You can also set e-mail services to: • Disconnect after actions are performed • Check for new mail at specified intervals • Display a message or sound an alarm when new mail arrives • Only - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 42
38 | HP Jornada H/PC User's Guide Web service information The HP Jornada dialup application prompts you to select settings for Web services, such options allow HP Jornada to connect and disconnect automatically from your ISP when an application (such as the Inbox program or Pocket Internet Explorer - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 43
the HP dialup window. Then, click Create New Connection. Connecting the phone line After you have configured your connection to your ISP, you are ready to connect your phone line to your modem or device and then dial in. To connect to the phone line supported by your modem, follow the instructions - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 44
40 | HP Jornada H/PC User's Guide To connect an analog phone line to your HP Jornada 1. Connect the phone cord to the phone jack. 2. Connect the other end of the phone cord to the phone connector on the back of your HP Jornada or to your PC Card modem (following the instructions provided by your - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 45
820, you have an internal modem, and you are ready to go. If you have the HP Jornada 820e, you can choose from a variety of available PC Card modems. (For more information about compatible PC Card modems, go to the HP Jornada Accessories page on the Hewlett-Packard Web site at www.hp.com/handheld - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 46
The HP Jornada 820 has a built-in 56K V.90 modem for easy communication, so no installation is required. The HP Jornada 820e supports a variety of available PC Card modems. (For more information about compatible PC Card modems, go to the HP Jornada Accessories page on the Hewlett-Packard Web site - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 47
password (This may be the same as your user password.) • The network POP3 or IMAP4 host name • The network SMTP host name (if required) Setting up a remote connection to your network When you are connecting to your network, you can use the HP Jornada dialup application to create a connection for you - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 48
44 | HP Jornada H/PC User's Guide ready to dial up. At this time, you will also complete the following tasks: Choose E-mail or Web Service-You can choose one or both options. Your network administrator can tell you which options are available to you. Choose Typical or Advanced setup-Typical - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 49
password you use to access your e-mail account may be the same as the user name and password you use to log on to your network. However, sometimes another name and password are used for this service. Service types-Your network may use POP3 or IMAP4 protocol for receiving mail. Networks use another - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 50
HP Jornada H/PC User's Guide Fill in your E-mail Service information. Web service information This portion of the HP Jornada dialup application configures Web service HP Jornada to connect and disconnect automatically from your ISP when an application (such as the Inbox program or Pocket Internet - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 51
Chapter 3 | Accessing e-mail and the Web | 47 Advanced settings-Control some advanced Web service features with the HP Jornada dialup application. You can enable cookies and caching and set security levels with this option. Advanced security settings include the option to select from two - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 52
48 | HP Jornada H/PC User's Guide Connecting the phone line After you have configured a connection to your network, you are ready to connect the phone line to your modem or HP Jornada and then to dial in. To connect to types of phone lines supported by your modem, follow the instructions provided by - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 53
then click Continue. 3. In the Dial window, confirm the user name and password you use to log on to your then click Disconnect. HP connection icon After you are connected to and receive e-mail or use Pocket Internet Explorer to browse your corporate e-mail and Internet service only (with no access - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 54
from several manufacturers as PC Card accessories. (For a list of recommended PC Card NICs, go to the Hewlett-Packard Web site at www.hp.com/handheld.) Install the PC Card NIC in the PC Card slot on your HP Jornada, and then attach the network cable according to the instructions provided by your - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 55
time you connect to a network resource. Connecting the network cable and logging on The final step before you can log on to the network is to connect your NIC to the network cable. Follow the manufacturer's instructions included with your PC Card and contact your network administrator for further - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 56
52 | HP Jornada H/PC User's Guide To log on to the network with your HP Jornada 1. Plug the NIC into the PC Card slot on your HP Jornada. The network will establish a connection automatically. After you have connected your HP Jornada to the network, you can access a file on a network file server by - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 57
. Select a network path or URL from the dropdown list. Creating and modifying connections You may set up more than one connection using the HP Jornada dialup application; for example, you may create separate connections for access to your personal e-mail and for network access. After you have set - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 58
820, you have an internal modem so you are ready to go. If you have the HP Jornada 820e, you can choose from a variety of available PC Card modems. (For more information about compatible PC Card modems, go to the HP Jornada Accessories page on the Hewlett-Packard Web site at www.hp.com/handheld - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 59
your HP Jornada 820. Or, connect to the type of phone line supported by the PC Card modem you installed in the HP Jornada 820e. To set up a Remote Networking connection 1. If your HP Jornada does not have a built-in modem, install a PC Card modem. 2. Get the following information from your service - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 60
HP Jornada H/PC User's Guide user name, password, and domain, and click Connect any time you want to connect. Once connected, you can use Pocket or ISP connection using the HP Jornada dialup application. Using your connections e-mail over the Internet with your HP Jornada. You can also exchange e-mail - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 61
Web | 57 Schedule+, or Microsoft Exchange on your desktop computer with your HP Jornada. Each time you synchronize, Windows CE Services compares the changes you made on your HP Jornada and desktop PC and updates both computers, including changes to the messages in your Inbox. For more information - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 62
| HP Jornada H/PC User's Guide 7. receive meeting requests, your Exchange Server administrator must enable support for Rich Text Format for your account. For network (with HP Jornada dialup application or Remote Networking) and set up an e-mail service (either with the HP Jornada dialup application - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 63
to your service provider from Inbox 1. On the Services menu, click the connection you would like to dial. 2. Click Connect. 3. Type in your user name, password your HP Jornada even if your desktop PC (partner) e-mail service is not Outlook or Exchange (for instance, if your e-mail service is Lotus - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 64
60 | HP Jornada H/PC User's Guide a line limit for messages that you download. To set these and other preferences, on the Services menu, click Options, select the service you want to modify, and then click Properties. Attachments When you send an attached file, such as a Pocket Word file, be sure - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 65
synchronizing, see the Connecting to your desktop PC section in chapter 4. Browsing the Web or your intranet with Pocket Internet Explorer You can use Pocket Internet Explorer to browse the Web or your corporate intranet with your HP Jornada. Pocket Internet Explorer allows you to view Web sites - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 66
Jornada H/PC User's Guide If you did not use the HP Jornada dialup application to create your ISP or network connection, you must set up a Remote Networking account first. (See the Creating connections without the HP Jornada dialup application section in this chapter.) Then, set up Options in Pocket - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 67
HP dialup icon on your desktop. 2. In the HP dialup window, select a location and a connection from the drop-down boxes, and then click Continue. 3. In the Dial dialog box, confirm the user you may use Pocket Internet Explorer to browse. If you did not use the HP Jornada dialup application to - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 68
64 | HP Jornada H/PC User's Guide Receiving your CompuServe mail If you are a member of CompuServe, you can use Inbox to receive your CompuServe e-mail on your HP Jornada. To do this, you will need to: • Use the Web browser and Internet account on your desktop PC (partner) to go to the CompuServe - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 69
desktop PC Your HP Jornada 820 or 820e Handheld PC (H/PC) works perfectly as a standalone computer. But to get the most out of your HP Jornada, you will want to connect to your desktop or notebook PC. This chapter describes how to establish a connection between your HP Jornada and a desktop PC, and - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 70
66 | HP Jornada H/PC User's Guide Connecting for the first time You can connect to a desktop PC using your HP Jornada serial port, or you can connect to an infrared-equipped desktop or notebook PC using the infrared port. Before you connect, you must install Windows CE Services on the desktop PC. - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 71
may need to restart your PC after installing each component. The Desktop Software for Microsoft Windows CE compact disc includes the following software options for your desktop PC. • Windows CE Services-Allows you to connect your HP Jornada to a desktop or notebook PC running Windows 95 or Windows - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 72
H/PC User's Guide • Microsoft Exchange Update-Adds an option to the Tools menu in Microsoft Exchange, allowing you to synchronize your HP Jornada Inbox with your Windows Inbox. • Microsoft Schedule+ 7.0a-A schedule management program for Windows 95 or NT. • Ethernet Components-Network drivers for - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 73
3. Follow the instructions that appear on your screen to set up Windows CE Services, and then restart your desktop PC. 4. After you restart your PC, the Windows CE Services Get Connected dialog box appears, prompting you to connect your HP Jornada. • If you connect using the sync cable, connect your - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 74
70 | HP Jornada H/PC User's Guide Connecting by sync cable The HP Jornada uses a serial connection to communicate with a desktop PC. The serial connection is established with the sync cable that was included with your HP Jornada and a 9-pin serial communications port on your desktop PC. If you do - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 75
you options for synchronizing Pocket Outlook data, e-mail messages, and files between your HP Jornada and desktop PC. When the New Mobile Device Detected dialog box appears on your desktop PC, click Synchronize, and then follow the instructions on the screen of your desktop PC to complete the New - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 76
icon Troubleshooting partnerships If you are unable to establish a connection between your HP Jornada and your desktop PC, double-click the connection icon in the status area of the taskbar on your HP Jornada. The Connection Status dialog box may provide information about the problem. You - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 77
that the sync cable from your HP Jornada is connected to the port listed on the Communications tab of the Windows CE Services Properties dialog box (this is the port you selected when setting up Windows CE Services), as shown in the following figure. If these steps fail to correct the problem, use - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 78
74 | HP Jornada H/PC User's Guide Connecting to your desktop partner After you have established a partnership, you have several options for connecting your device to your desktop partner in the future. You can set Windows CE Services to automatically detect your HP Jornada and establish a connection - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 79
use the infrared port on your HP Jornada to connect to a desktop or notebook PC that is running Windows 95 (or later). Once connected, you can transfer files and synchronize Pocket Outlook data and e-mail messages just as if you had connected using the sync cable. Before you can connect by infrared - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 80
76 | HP Jornada H/PC User's Guide 4. When setup is complete, restart your desktop PC, and then open the Mobile new port, you may need to reinstall Windows CE Services.) To configure your HP Jornada for infrared connection 1. On your HP Jornada Start menu, point to Settings, click Control Panel, - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 81
by removing all power or allowing the batteries to die. In these cases, when you connect your HP Jornada to a PC, the New Mobile Device Detected dialog box appears, offering you the option to Synchronize, Browse, or to Restore data from an existing backup file. If you choose Synchronize, the New - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 82
HP Jornada H/PC User's Guide your HP Jornada are displayed as any other folder on your desktop PC. You can cut, paste, and copy files between folders on your HP Jornada, or transfer files between your HP Jornada and your desktop PC on your HP Jornada, Windows CE Services displays the properties - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 83
Synchronizing data Windows CE Services with ActiveSync enables you to synchronize data between your HP Jornada and desktop PC, so the names you add to your Contacts database and the appointments you add to your Calendar while traveling can be automatically updated on your desktop PC when you return - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 84
Jornada H/PC User's Guide To specify data to synchronize 1. On your desktop PC, open the Mobile Devices window, and then select your HP Jornada icon. 2. On the Tools menu, click ActiveSync Options. 3. On the General tab of the ActiveSync Options dialog box, select the check boxes beside the services - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 85
Select the option you prefer to resolve conflicts. Synchronizing from a remote location The ActiveSync program on your HP Jornada enables you to synchronize files, e-mail messages, and Pocket Outlook data with your desktop PC, even when you are away from the office. You can do this by remote dial-up - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 86
82 | HP Jornada H/PC User's Guide Before you can synchronize remotely, the desktop PC or network server must be configured for Remote Access Services (Windows NT) or Dial-Up Networking (Windows 95 or later), and you must create a connection on your HP Jornada using either the HP Jornada dialup - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 87
Your Windows user name and password, if you are re- quired to log on to your computer. • Telephone number of the modem. To create a connection to a computer not on a network (such as a home computer), you will need to create a new connection using Remote Networking on your HP Jornada. Chapter4.p65 - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 88
84 | HP Jornada H/PC User's Guide To create a Remote Networking connection 1. On the Start menu, , and then click Next. 4. If you have the HP Jornada 820, select the BuiltIn Modem from the list of modems. If you have the HP Jornada 820e, select the appropriate option for the modem you have installed - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 89
have already established a partnership. 4. In the User Logon dialog box, type your user name, password, and domain if necessary, and then click Connect. Transferring files You can copy files between your HP Jornada and desktop PC by dragging icons to or from the HP Jornada icon in the Mobile Devices - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 90
on a palmtop PC that uses an older version of Windows CE, you must first back up the data to your desktop PC using the version of Windows CE Services or H/PC Explorer that came with the device. Then, upgrade to Windows CE Services 2.2 on your desktop PC, and restore the data to your HP Jornada. Use - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 91
an older Windows CE device to your HP Jornada 1. Connect the older Windows CE palmtop PC to the desktop PC and establish a partnership between the two. 2. Synchronize the palmtop PC with the desktop PC using H/PC Explorer 1.0 or Windows CE Services. 3. Perform a full backup of your data: • On your - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 92
| HP Jornada H/PC User's Guide 7. Insert the Desktop Software for Microsoft Windows CE compact disc that came with your HP Jornada, and set up Windows CE Services 2.2. (For more information, see the Installing Windows CE Services section in this chapter.) 8. Connect your HP Jornada to the desktop PC - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 93
install the version of Schedule+ 7.0a found on the Desktop Software for Microsoft Windows CE compact disc on your desktop PC. To install the HP PIM Translation Utility onto the desktop PC using the HP Jornada compact disc 1. Insert the HP Jornada compact disc into the CD-ROM drive on your desktop - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 94
90 | HP Jornada H/PC User's Guide Limitation on appointment translation Although the Appointment Book applications on the HP 100LX/200LX palmtop PCs and HP OmniGo 100/120 organizers and the Calendar application on the HP Palmtop PC support daily, weekly, monthly, and yearly repeated events, the - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 95
Chapter 4 | Connecting to your desktop PC | 91 Book database field structure), the translation is straightforward. The data. For example, if you have customized the name of a Phone Book field so that the HP PIM Translation Utility does not know how to map it, you can define a mapping for it yourself - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 96
92 | HP Jornada H/PC User's Guide • First name/Last name - Name1 [Name3] Name2 maps to Name1 [Name3] = First Name and Name2 = Last Name. In all cases, Last option is not available for the Name field. Translation status review After each translation is finished, whether it completed successfully or - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 97
| 93 Staying organized | 5 Your Hewlett-Packard Jornada 820 or 820e Handheld PC comes with a variety of programs designed to help you stay organized. Use Microsoft® Pocket Outlook™ and HP Jornada viewer to manage your contacts, tasks, and calendar while you are away from your office. When you return - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 98
94 HP Jornada H/PC User's Guide Using Microsoft Pocket Outlook Your HP Jornada comes with Microsoft Pocket Outlook, which includes Calendar, Contacts, Tasks, and Inbox. Using Microsoft Windows® CE Services, you can synchronize information on your HP Jornada with information in Microsoft Outlook, - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 99
people who use Outlook, Pocket Outlook, or Schedule+, you back to you, and your Calendar is updated. Before you can send a meeting network, select the service you set up in Inbox or the HP Jornada dialup application. 2. or synchronize with your desktop PC. Your HP Jornada will remind you about - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 100
96 HP Jornada H/PC User's Guide Managing names and addresses with Contacts The Contacts program Using the infrared port, you can also quickly share Contacts information with other Windows CE-based mobile device users. To create a new contact 1. In Contacts, click New Contact. 2. Enter a name. 3. - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 101
can filter your list to show only a specific status of a task or tasks belonging to a specific category. When your list is filtered, the receive e-mail messages. You can access your e-mail by synchronizing with your desktop PC or by connecting to a mail server through an Internet or network account. - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 102
98 HP Jornada H/PC User's Guide Using HP Jornada viewer HP Jornada viewer gives you a quick and versatile way to view the information in your Pocket Outlook Calendar, Contacts, and Tasks databases. HP Jornada viewer displays the information you choose in as much detail as you like, including - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 103
View your appointment information. Click an icon to switch between Tasks, Contacts, and Calendar views. HP Jornada viewer shows your Pocket Outlook information quickly. You can quickly switch from HP Jornada viewer to Pocket Outlook to look at the selected date in all Calendar views. To switch to - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 104
100 HP Jornada H/PC User's Guide To switch between Calendar, Contacts, and Task information 1. Click the appropriate icon on the left side of the HP Jornada viewer window. Viewing Calendar information HP Jornada viewer lets you view your calendar in Day, Week, Month, or n-Month view. n-Month Month - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 105
appointments or events scheduled on that day. Viewing Contacts information HP Jornada viewer lets you view all information for a particular contact Select Primary Key dialog box. Viewing Task information You can also use HP Jornada viewer to view task information for any field, including Notes. • - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 106
102 HP Jornada H/PC User's Guide Recording voice memos You can use Voice Recorder to to play a recording 1. On the Start menu, point to Programs, point to Accessories, and then click Voice Recorder. 2. Hold your HP Jornada so that the microphone is near your mouth or the source of sound. 3. Click - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 107
of storage memory available on your HP Jornada using the Memory tab in the System control panel. • Add more memory to your device with a CompactFlash Card or PC Card. (For a list of recommended cards, go to the Hewlett-Packard Web site at www.hp.com/handheld.) • Use HP Mobile Voice to store your - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 108
104 HP Jornada H/PC User's Guide Chapter5.p65 0109 104 2/4/99, 4:38 PM - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 109
Hewlett-Packard Jornada 820 or 820e Handheld PC can help you stay productive and be efficient, even when you are away from your desktop or notebook PC. You have access to Microsoft® Pocket Office and other pre-installed programs to help you calculate expenses and conduct searches. Your HP Jornada - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 110
106 | HP Jornada H/PC User's Guide Working with Microsoft Pocket Office Microsoft Pocket Office makes it easy to work in the familiar Office environment, even when you are away from your desktop or notebook PC. You can start any of the Pocket Office programs by double-clicking the appropriate icon - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 111
Services, copy the presentation from your desktop PC to your HP Jornada. 2. On the Start menu, point to Programs, point to Office, and click Microsoft Pocket , on the View menu, click View Show. If you chose Manual under Presentation Display in step 4, use the Previous and Next buttons to control - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 112
108 | HP Jornada H/PC User's Guide You can tailor a presentation by adding a new title slide to your presentation. To do so, click Title Slide on the Tools menu. The external monitor port uses significant power and can quickly drain your batteries. Connect to AC power when using the external monitor - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 113
top and leftmost panes in a worksheet to keep row and column labels or other data visible as you scroll through a sheet. To create a workbook using Pocket Excel 1. On the File menu, point to New, and click Workbook from Template. 2. Select a template, such as Expense Report, and then click OK. 3. On - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 114
110 | HP Jornada H/PC User's Guide If your workbook contains sensitive information, you can protect it with a password. To do so, open the workbook, and on the File menu, click Password. Password-protected workbooks cannot be synchronized. Using Microsoft Pocket Access You can use Pocket Access to - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 115
To index the field, select Yes from the Indexed list. Indexing a field allows Pocket Access to find and sort information faster for that field. 9. Repeat these steps Save Table. If you have tables that you do not want to keep updated on the device (such as product catalogs), mark them as read-only - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 116
112 | HP Jornada H/PC User's Guide Printing your Pocket Office documents You can print your Pocket Office and other documents from your HP Jornada three different ways: • By connecting via serial-to-parallel cable directly to a PCL printer (language version 3 and above). • By connecting via infrared - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 117
can use other Microsoft Pocket Office products or third-party programs to create and display presentations as well. HP Jornada show displays screen resolution up to 640 x 480 at 256 colors. To view your HP Jornada display on an external monitor 1. Use a standard VGA cable to connect a VGA-compatible - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 118
| HP Jornada H/PC User's Guide The external monitor port uses a significant amount of power and can quickly drain your batteries. or you can draw using the HP Jornada touch pad. To create an InkWriter document 1. On the Start menu, point to Programs, point to Accessories, and then click InkWriter. 2. - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 119
the Mobile Devices window. For more information about Windows CE Services Backup, see online Help. Using HP Jornada backup HP Jornada backup provides a convenient way to back up Pocket Outlook data while you are traveling or while you are away from your desktop PC. You can back up the information to - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 120
| HP Jornada H/PC User's Guide However, this will not preserve the information if you lose power or need to perform a full reset. (See the Resetting section in chapter 8.) To back up data 1. On the Start menu, point to Programs, point to HP Applications, and click HP Jornada backup. 2. Click Backup - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 121
palmtop PCs to make financial decisions quickly and accurately. OmniSolve employs a "form filling" metaphor to provide you with a rich problem-solving environment that is unparalleled in its ease of use, power, and flexibility. To start OmniSolve 1. Double-click the OmniSolve icon on the HP Jornada - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 122
HP Jornada H/PC User's Guide Using bFAX Pro from bSquare You can send and receive faxes with your HP Jornada by using bFAX™ Pro. bFAX Pro allows you to send documents you have created in other programs, receive faxes and view them as graphic files, and manage fax documents stored on your HP Jornada - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 123
, see the Resetting section in chapter 8 of the User's Guide. If you encounter difficulties sending faxes with bFAX Pro while using the internal modem (model 820 only) make sure you have selected the internal modem and then disabled Class 1 fax support. To select the internal modem and disable Class - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 124
120 | HP Jornada H/PC User's Guide Using bFIND from bSquare With bFIND™ you can search for a word or text string in any database, file, file name, or e-mail message stored on your HP Jornada. Simply enter the characters you want to search for in the initial bFIND dialog box, and bFIND retrieves all - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 125
ways you can add to your HP Jornada Handheld PC (H/PC) and customize Microsoft® Windows® CE to suit your working style and preferences. By exploring the different options, you can find ways to become more efficient and to make working with your HP Jornada more comfortable and fun. This chapter - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 126
122 | HP Jornada H/PC User's Guide Adding to your HP Jornada This section describes how to add functionality to your HP Jornada by installing software and adding peripherals and storage cards. You will also learn how to customize the Windows CE desktop and working environment. Installing programs - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 127
PC. The installer program will copy the necessary files to your HP Jornada. Software installed in this way may not appear on the Remove Programs list, and you may have to delete the program manually if you wish to remove it from your HP Jornada. After you have installed a program on your HP Jornada - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 128
124 | HP Jornada H/PC User's Guide To add or remove programs with Application Manager 1. Connect your HP Jornada to your desktop PC, and then open the Mobile Devices window. 2. On the Tools menu in the Mobile Devices window, click Application Manager. 3. In the list of programs, select - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 129
and Pocket Excel spreadsheets. Because fonts take up a significant amount of storage memory, install only the fonts you need, and delete those you do not need. (The built-in fonts cannot be deleted.) To add fonts 1. Connect your HP Jornada to a desktop PC, and then start Windows CE Services. 2. In - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 130
, removable storage, cellular modems, and network interface cards. Many cards have been tested specifically for compatibility with the HP Jornada H/PC. For a list of recommended compatible devices, go to the Hewlett-Packard Web site at www.hp.com/handheld. Chapter7.p65 0109 126 2/4/99, 4:15 PM - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 131
7 | Customizing your HP Jornada | 127 Install PC Cards and CompactFlash Cards according to the card manufacturer's instructions by inserting them into the appropriate slot on your HP Jornada. You may also need to install a software driver for a particular card. The software drivers for Windows CE - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 132
128 | HP Jornada H/PC User's Guide To enable the USB port 1. Install the USB device driver(s) provided by the device manufacturer. 2. Plug the USB device into the USB host (port). USB host The USB port will be automatically enabled. When the USB port is enabled, the USB icon is displayed in the - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 133
for how fast characters repeat when you hold down a key on your HP Jornada keyboard. • Owner-The Owner control panel allows you to store personal information The System control panel displays information about the hardware and software configuration and enables you to adjust the allotment of program - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 134
130 | HP Jornada H/PC User's Guide • World Clock-The World Clock control panel allows you to set the system time, set alarms and reminders, and select your Home and Visiting cities. - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 135
settings and allows you to quickly check the status of constantly changing information about your HP Jornada, such as available memory and battery power. It also allows you to set the password delay feature for added security. To open HP settings 1. On the Start menu, point to Programs, point to - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 136
132 | HP Jornada H/PC User's Guide Setting brightness, contrast, and volume The Settings Battery status Speaker mute Volume, brightness, and contrast sliders Click the speaker icon to switch to the Volume & Sounds control panel. Changing HP settings profiles Your HP Jornada has four preset HP - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 137
tab also displays the status of your main battery. The Memory tab shows the available PC Card memory, the program memory, and the storage HP Jornada auto-suspends. To set the password delay 1. On the Start menu, point to Programs, point to HP Utilities, and then click HP Settings. -or- Press the HP - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 138
134 | HP Jornada H/PC User's Guide If you have not set a password, click Set Password to switch to the Password control panel. Adjusting the HP Jornada touch pad The HP Jornada touch pad replaces the mouse as a navigation and pointing device. The touch pad buttons act as the primary and secondary ( - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 139
box, select Disable touch pad when typing. 2. Adjust the slider to set the interval after which the touch pad is reactivated. Managing battery power Because the data and files you save on your HP Jornada are stored in RAM, it is extremely important that you maintain a continuous power supply to your - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 140
| HP Jornada H/PC User's Guide HP Jornada allows you to run on AC power using the AC adapter or to run on battery power for convenience and portability. HP Jornada uses two types of batteries. The main battery, an "intelligent" rechargeable lithium-ion battery pack, supplies power whenever your HP - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 141
recommended that you back up your data and run the HP Jornada only on AC power until you have replaced the backup batteries. For procedures on charging the main battery or replacing the backup batteries, see the Setting up your HP Jornada section in chapter 2. Using the Power control panel Use the - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 142
138 | HP Jornada H/PC User's Guide power is very low, you should replace the backup batteries as soon as possible. Power Saving tab The Power Saving tab enables you to set certain options that directly affect the life of the main battery: • Auto-Suspend-Triggers HP Jornada to auto-suspend operation - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 143
HP Jornada | 139 • Turn off sounds. Use the HP Jornada settings application to mute the HP Jornada battery. • Avoid using PC Cards while on battery power. Some PC Cards (especially PC Card modems) use considerable power and will quickly drain your battery. • Disconnect USB device when not in use. USB - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 144
140 | HP Jornada H/PC User's Guide Chapter7.p65 0109 140 2/4/99, 4:15 PM - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 145
| 8 If you encounter difficulties while using your HP Jornada 820 or 820e Handheld PC (H/PC), this chapter will help you find answers. If you need information about troubleshooting Microsoft® Windows® CE Services, click Windows CE Services Help Topics on the Help menu in the Mobile Devices - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 146
| HP Jornada H/PC User's Guide Troubleshooting basic problems If you have a specific problem, review the information below to see if you can find the answer quickly. Or, visit the HP Jornada Web site at www.hp.com/handheld for current information about common difficulties. Problem HP Jornada does - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 147
Chapter 8 | Troubleshooting | 143 Problem HP Jornada locks up when running applications. HP Jornada does not turn on or display appears to be off, even though power is on. Diagnosis / Remedy HP Jornada is locked up. Connect to AC power, and perform a soft reset. (See the Resetting section in this - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 148
the problem, check the documentation for the PC Card for information on installing drivers on the HP Jornada. (For more information about compatible PC Cards, see the HP Jornada Accessories page at www.hp.com/handheld.) HP Jornada will not establish a connection with a desktop PC. The sync cable - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 149
or see the Adding software section in chapter 7 of the User's Guide. Troubleshooting remote connections This section offers troubleshooting help for trying to connect your HP Jornada to other computers. For problems communicating with your desktop, see Windows CE Services Help. Chapter8.p65 0108 - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 150
HP Jornada H/PC User's Guide Unable to dial out using the modem • Verify that the modem is installed correctly (model 820e only) and connected to the telephone line. • If you are using the internal modem (model 820 network you are attempting to connect to supports PPP (Point-to-Point protocol) or - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 151
Chapter 8 | Troubleshooting | 147 Connection is unreliable • Make sure the modem is firmly seated and connected to both your HP Jornada and the telephone box, wait a few minutes, and try again. • Reset your HP Jornada. (See the Resetting section in this chapter.) Infrared transfer between Windows - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 152
148 | HP Jornada H/PC User's Guide Display If you are having trouble viewing your data, here are some suggestions. Screen is blank If your HP Jornada fails to respond when you briefly press the On/Off key, try holding the button down for a full second. If that does not work: • Make sure your battery - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 153
Chapter 8 | Troubleshooting | 149 To ensure the safety of your information in case a full reset is necessary, you should regularly back up your data to your desktop PC (using Windows CE Services) or to a CompactFlash or PC Card (using the HP Jornada backup application). For more information on - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 154
150 | HP Jornada H/PC User's Guide Full reset Perform a full reset only when your HP Jornada does not respond to a soft reset adapter from your HP Jornada. 2. Remove the main battery. 3. Remove the backup battery tray. 4. Wait at least 5 minutes, and then reinstall the batteries and reconnect the AC - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 155
-year warranty Your HP Jornada H/PC (models 820 and 820e) comes with a limited one-year warranty. What is covered Your HP Jornada H/PC (models 820 and 820e) (except for the coin-cell backup batteries, or damage caused by this battery) and accessories are warranted by Hewlett-Packard against defects - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 156
152 HP Jornada H/PC User's Guide What is not covered Backup batteries, and damage caused by the battery, are not covered by the Hewlett-Packard warranty. Check with the battery manufacturer about battery and battery leakage. This warranty does not apply if the product has been damaged by accident or - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 157
Warranty, support, and service 153 Consumer transactions in Australia, New Zealand and the Consumer Guarantees Act 1993 applicable to the sale of this product to you. If you have any queries about your rights contact the Hewlett-Packard End User Support line at 0800-733547. Warranty.p65 0108 153 - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 158
154 HP Jornada H/PC User's Guide Year 2000 warranty Subject to all of the terms and limitations of the HP Limited Warranty Statement provided with this HP Product, HP warrants that this HP product will be able to accurately process date data (including, but not limited to, calculating, comparing, - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 159
this User Guide does not answer (after checking the contents and index), you can contact Hewlett-Packard Worldwide Support and Services for Handheld Products at the telephone numbers listed in the following table. If your H/PC Pro requires service, contact Hewlett-Packard for service information - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 160
156 HP Jornada H/PC User's Guide Web site You can also obtain product information as well as tips and hints on how to get more from your handheld product at our worldwide Web site. This computer service is provided free of charge; you pay only for telephone charges and Internet service fees. To - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 161
Warranty, support, and service 157 Contacting Hewlett-Packard worldwide You will be pleased to know that our commitment to quality does not stop at the sale. Our worldwide customer support network is available to give you personal telephone service should you need it. Country/Region/ Argentina - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 162
158 HP Jornada H/PC User's Guide Italy Country/Region Japan Korea Malaysia Netherlands New Zealand Norway Philippines Poland Portugal Russia Singapore South Africa Spain Sweden Switzerland Taiwan Thailand Turkey UK USA Pre-sales Information Support & Service 39-2-26410350 Telephone 81-3-33358333 - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 163
while using this or any other equipment, you should stop working and review this chapter. If the discomfort continues, stop using the equipment and consult equipment may not be sufficient to eliminate all potential problems. How you perform your computer activities is also important. Appendix.p65 - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 164
| HP Jornada H/PC User's Guide What is RSI? RSI is a type of injury caused by the irritation or inflammation of soft tissues such as muscles, nerves, or tendons. In extreme cases, this irritation can lead to permanent tissue damage. RSI has been a documented problem for workers performing specific - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 165
hands while bending your elbows at 90º. Pull your chin in to look down, and try to lean back in the chair. The backrest should support you in the hollow of your back. Appendix.p65 0108 161 2/4/99, 4:05 PM - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 166
162 | HP Jornada H/PC User's Guide Reducing eye strain Have your eyes checked on a regular basis and ensure your eyeglass prescription is suitable for working on a computer screen. Look away from - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 167
only low pressure for activation. These additions reduce the risk of soreness and fatigue due to friction between your finger and the touch pad. The HP Jornada short breaks application periodically alerts you to take a short break and offers a variety of settings that will aid you in the use of the - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 168
164 | HP Jornada H/PC User's Guide Appendix.p65 0108 164 2/4/99, 4:05 PM - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 169
file A duplicate copy of your HP Jornada files and data that is stored on your desktop PC or on a PC Card. This file does not include your HP Jornada settings and information stored in ROM, such as factory-installed software. Use your backup file to restore your HP Jornada to its previous state if - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 170
166 HP Jornada H/PC User's Guide cookies A packet of messages a Web server passes to your Web browser. When you enter a Web site that uses cookies, you may be asked to fill out a form with information such as your name and interests. This information is passed to your Pocket Internet Explorer - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 171
which database management system is handling the data. partnership An established relationship between your HP Jornada and your PC for the purpose of synchronizing and transferring data. Your HP Jornada can have partnerships with up to two desktop computers. PCT Private Communication Technology (PCT - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 172
HP Jornada H/PC User's Guide HP Jornada uses to communicate with the ISP network server. RAS (Remote Access Service) account A network account that enables your HP Jornada in when last backed up. This involves copying your backup data to your HP Jornada. SLIP Serial Line Protocol (SLIP) is an older - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 173
return the unopened package for a full refund. In return for payment of the applicable fee, HP grants the Customer a license to the software, until terminated, subject to the following: Use: • Customer may use the software on any one computer. • Customer may not reverse, assemble, or decompile the - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 174
178 | HP Jornada H/PC User's Guide • Customer agrees that no warranty, free installation, or free training is provided by HP for any copies or adaptations made by Customer. • All copies and adaptations of the software must bear the copyright notice(s) contained in or on the original. Ownership: • - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 175
and Customer has failed to do so within thirty (30) days of such notice. Updates and upgrades: Customer agrees that the software does not include updates and upgrades that may be available from HP under a separate support agreement. Export clause: Customer agrees not to export or re-export the - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 176
180 | HP Jornada H/PC User's Guide Copies and adaptations: You may only make copies or adaptations of the Software for archival purposes or when copying or adaptation is an essential step in the authorized Use of the Software. You must reproduce all copyright notices in the original Software on all - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 177
) (or any equivalent agency regulation or contract clause), whichever is applicable. You have only those rights provided for such Software and Documentation by the applicable FAR or DFARS clause or the HP standard software agreement for the product involved. License.p65 0108 181 2/4/99, 4:21 PM - HP Jornada 820 | HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 178
182 | HP Jornada H/PC User's Guide License.p65 0108 182 2/4/99, 4:21 PM
HP Jornada
820/820e Handheld PC
User’s Guide
Part number F1260-90001
Printed in Singapore
Edition 2
Title.p65 0108
2/4/99, 4:01 PM
1