HP Jornada 820 HP Jornada 820/820e Handheld PC User's Guide - F1260-90001 - Page 77

To start the Communications Troubleshooter

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Chapter 4 | Connecting to your desktop PC | 73 Verify that the sync cable from your HP Jornada is connected to the port listed on the Communications tab of the Windows CE Services Properties dialog box (this is the port you selected when setting up Windows CE Services), as shown in the following figure. If these steps fail to correct the problem, use the Windows CE Services Communications Troubleshooter. The Communications Troubleshooter provides detailed diagnostic steps to identify and correct common problems. To start the Communications Troubleshooter 1. On the Start menu of your desktop PC, point to Microsoft Windows CE Services, and click Mobile Devices. 2. On the Help menu in the Mobile Devices window, click Communications Troubleshooter. Chapter4.p65 0109 73 2/4/99, 4:10 PM

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Chapter 4
|
Connecting to your desktop PC
|
73
Verify that the sync cable from your HP Jornada is con-
nected to the port listed on the
Communications
tab
of the
Windows CE Services Properties
dialog box
(this is the port you selected when setting up Windows CE
Services), as shown in the following figure.
If these steps fail to correct the problem, use the Windows CE
Services Communications Troubleshooter. The Communica-
tions Troubleshooter provides detailed diagnostic steps to
identify and correct common problems.
To start the Communications Troubleshooter
1.
On the
Start
menu of your desktop PC, point to
Microsoft Windows CE Services
, and click
Mobile Devices
.
2.
On the
Help
menu in the Mobile Devices
window,
click
Communications Troubleshooter
.
Chapter4.p65 0109
2/4/99, 4:10 PM
73