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HP LaserJet 9000 HP LaserJet 9000 Series - Software Technical Reference - Page 159

HP€LaserJet 9000 printing system uninstaller, Install Network Printer wizard

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Software Technical Reference for the HP LaserJet 9000 printers WORKAROUND: 1. Make sure that the temp directory defined in the system variables is created during installation of the HP LaserJet 9000 printing system. 2. Instead of selecting Connected to this computer, select Connected to the network and click Next. Then, click Back and change the selection to Connected to this computer. Click Next and continue with the installation. The Dr. Watson error should not appear. ISSUE: DESCRIPTION: WORKAROUND: The installer presents custom installation options during a typical installation. This problem occurs during a typical installation if you mistakenly select Custom Installation, click Back, click Typical Installation, and then click Next. The installer presents custom installation options rather than typical installation options. Cancel the installation process by exiting the installer. Restart the installer and be sure to select Typical Installation. ISSUE: You experience proxy errors while trying to perform a Web Update during installation. WORKAROUND: Go to the http://www.hp.com Web site and download the latest version of the HP LaserJet 9000 printing system software. Install the newly downloaded software rather than installing the software from the HP LaserJet 9000 software CD browser. HP LaserJet 9000 printing system uninstaller ISSUE: The HP LaserJet 9000 printing system uninstaller does not completely uninstall the printing system software. DESCRIPTION: If the printing system installer is used to install more than one language on the same system, only the files and components from the last installation will be removed. The printing system installer stores only one uninstallation file per system. WORKAROUND: Uninstall the printing system for one language before installing the printing system for a second language. ISSUE: Uninstaller does not remove HP 9000 LaserJet Program group (including subfolders/links). This occurs on double-byte Asian Systems running Windows 95, Windows 98, or Windows Me. WORKAROUND Manually remove the HP 9000 LaserJet program groups. 1. Right-click on Taskbar and click Properties. 2. Click the Start Menu Programs Tab. 3. Click the Remove button. 4. From the tree view, select HP 9000 LaserJet. 5. Click the Remove button. Install Network Printer wizard ISSUE: DESCRIPTION: For port names more than 63 characters in length, the port creation fails. If you choose to change the port name and use a new name consisting of more than 63 characters, the port creation will fail. A dialog box appears with the following message: "There was an error creating the port. Please refer to the readme file about how to create network printer 151

Section	Page
Notice	3
Trademark notices	3
T	4
Table of Contents	4
P	9
Purpose and Scope	9
Software Description	10
Introduction	10
Supported operating systems	10
Supported network operating systems	10
Technology backgrounders	10
Bidirectional communication	10
Euro character	11
P	12
Printing system components	12
Printing system and installer	12
Printing system version	12
Installer version	12
Installer features	12
CD browser for Windows systems	12
Installable components	14
Printer drivers	14
PCL 5e, PCL 6, and PS drivers	14
Windows 3.1x driver versions	14
Windows 95/98/Me driver versions	14
Windows NT 4.0 driver versions	14
Windows 2000 driver versions	14
Macintosh and Macintosh-compatible system driver versions	15
AutoCAD driver versions	15
Additional driver availability	15
Additional software components	15
Windows component descriptions	16
Driver Autoconfiguration	16
Job Status and Alerts	16
HP LaserJet 9000 user documentation	17
HP€LaserJet 9000 guides	17
HP€LaserJet 9000 printer printing system release notes	17
HP€LaserJet 9000 printer printing system late-breaking readme	17
HP€2000-sheet input (optional tray 4) install guide	17
HP€Duplex Printing Accessory install guide	18
HP€multipurpose (optional tray 1) install guide	18
HP€Jetdirect Administrator’s Guide	18
HP€3000-Sheet Stapler/Stacker Use Guide	18
Adobe Acrobat Reader	18
HP€LaserJet 9000 Series Uninstaller	18
HP€Web Registration	19
Macintosh component descriptions	19
HP€LaserJet PPDs	19
HP€LaserJet Utility	19
Installation notes	19
ColorSync profiles	19
Online Help	19
HP€Auto Setup Utility	19
Screen fonts	19
Customization utility for Windows	19
Silent installer	20
Customized silent installer	20
Command line silent install	20
Optional software	21
HP€Web JetAdmin	21
HP€LaserJet Resource Manager	22
P	23
Printer features	23
Overview of printer features	23
Driver Autoconfiguration	23
Include back cover	24
PS 3 emulation support for the HP€LaserJet 9000 printer	24
Product registration (HP€WebReg)	24
Set registration	32
Printing a registration page	32
Shifting the printed area	32
Adjusting the left and right sides of the page at the same time	34
Job Retention in RAM	34
Job Status and Alerts	34
Remote firmware upgrade	39
Determining the current level of firmware	39
Downloading the new firmware from the HP€Web site	39
Downloading the new firmware to the printer	39
Using HP€Web JetAdmin to download the firmware to the printer	40
Troubleshooting a firmware upgrade	42
HP€Web Access	43
View status remotely	43
Configuration information	44
Remote printer configuration	45
Links to off-printer solutions	45
Other HP€Web Access features	45
PCL 6 and PCL 5e driver features	46
Help system	46
What’s this? Help	46
Page-sensitive Help	46
Constraint messages	46
Bubble Help	47
Finishing tab features	48
Quick Sets	48
Document Options	48
Print Quality	52
Effects tab features	54
ZoomSmart	54
Watermarks	55
Paper tab features	57
All Pages	58
Other Pages	58
Back Cover	59
Size is:	59
Custom ...	61
Name drop-down menu	62
Dynamic command button	62
Width and height controls	63
Custom width and height control limits	64
Icons	65
Measurement Units button	65
Close button	65
Source Is:	66
Type Is:	66
Printer image	67
Destination tab features	67
Destination Features	68
Hardware configuration and availability of Job Retention options	68
Configuring the printer driver for a printer hard disk	68
Job retention modes	69
Document identifiers used in Job Retention	70
PIN	71
Using Job Retention options when printing	71
Releasing stored jobs at the printer	72
Deleting a print job	72
Output Bin Options	72
Options	72
Printer image	73
Basics tab features	73
Copies	73
Orientation	74
About	74
Driver extensions	75
Configure tab features	75
Paper handling options	75
Duplexing unit	75
Mopier enabled	75
Tray 1 installed	76
Optional Paper Destinations	76
Optional Paper Sources	76
Other Options	76
Storage	76
Printer Memory	77
Fonts	77
Ignore Application Collation	78
Automatic Configuration	78
NT Forms tab features	78
Configuring the trays	79
Windows PS driver features	79
Page Setup tab features	79
Advanced tab features	80
Device Settings tab features	82
M	83
	83
Media attributes	83
Paper source commands	83
Media Types and Sizes	83
PCL 5e and PCL 6 custom paper sizes	87
Image rotation versus stapling	88
Paper Type commands	91
In-box file layout	91
HP€LaserJet 9000 software CD-ROM, Windows partition	91
Directory structure	91
Root directory	92
Drivers directory	93
Directory structure	93
Fontinst directory	95
Manuals directory	96
Reader directory	97
HP€LaserJet 9000 software CD-ROM, Macintosh partition	97
Root directory	97
HP€LaserJet Installers directory	98
PDF directory	99
PDF\\English directory	99
A	100
Availability and fulfillment	100
In-box CD-ROMs	100
CD-ROM fulfillment	101
Fulfillment centers	101
Web ordering	101
Web deployment	102
Printing system software	102
Printer firmware	102
Standalone drivers	102
Operating system driver bundles	102
Point-and-print bundles	102
Other operating systems	102
Software component availability	103
Software component localization	105
System requirements	107
Windows 95/98/Me	107
Windows 2000	107
Windows NT 4.0	107
Windows 3.1x	107
Macintosh	107
OS/2	107
Installation and Removal	108
Windows 95, Windows 98, Windows Me, Windows NT 4.0, and Windows 2000	108
Font support	109
Basic fonts	109
\	109
92 PS 3 fonts	111
Installation instructions	113
General installation for Windows 95, 98, Me, NT 4.0, and 2000 operating systems	113
Detailed Windows installation	114
Typical Installation dialog box sequence	114
Custom installation	133
Driver-only installation	134
Point and Print installation for Windows 95, 98, Me, NT 4.0, and 2000	135
Windows 95/98/Me servers with Windows 95/98/Me clients	135
Windows NT 4.0 or Windows 2000 server and Windows 95/98/Me clients	137
Setting a default printer	138
Enabling file and print sharing in Windows 95	138
Installing printer drivers on Windows 3.1x	138
Macintosh	139
Font support	139
Installing the Macintosh printing system	142
To install the HP€LaserJet 9000 printer software for Macintosh OS	142
Uninstalling the Macintosh printing system	142
In-box disk layout	142
Folders and files added through installation of the HP€LaserJet 9000 software (Macintosh OS)	142
MACINTOSH HD: HP€LASERJET	143
MACINTOSH HD: SYSTEM: EXTENSIONS	143
MACINTOSH HD: SYSTEM: EXTENSIONS: PRINTER DESCRIPTIONS	143
MACINTOSH HD: SYSTEM: EXTENSIONS: PRINTING PLUG-INS	143
MACINTOSH HD: SYSTEM: FONTS	144
MACINTOSH HD: SYSTEM: HELP	144
MACINTOSH HD: SYSTEM: PREFERENCES:	144
MACINTOSH HD: SYSTEM: PREFERENCES: HP€PRINTER PREFS	144
M	145
Macintosh (Macintosh OS) installation	145
Main Install dialog box sequence	145
Printer setup using AppleTalk Chooser	149
HP€LaserJet Screen Fonts Installer dialog box sequence	151
I	154
IBM OS/2 Warp, 3.0 and greater	154
Font support	154
OS/2 installation instructions	155
Installing a printer in OS/2 when a printer object does not appear on the computer desktop	155
Installing a printer in OS/2 when a printer object does appear on your desktop	155
Changing a printer driver in the printer object	156
Changing the printer properties	156
Changing the job properties	156
K	157
Known Issues	157
General printer	157
HP€LaserJet 9000 printing system installer	157
Hard disk free space requirements	157
HP€LaserJet 9000 printing system uninstaller	159
Install Network Printer wizard	159
Customization utility	160
Network bidirectional communication	160
Local (IR, parallel, and USB) bidirectional support	161
Web Registration	161
Web installation	161
General printer driver	161
PCL 6 driver	162
PCL 5e driver	163
PS driver	164
Job Retention	165
Job Status and Alerts	165
Supported operating systems and environments	165
Novell Netware	167

Match case Limit results 1 per page

Software Technical Reference for the HP LaserJet 9000 printers

151

WORKAROUND:

1. Make sure that the temp directory defined in the system variables is created during installation

of the HP LaserJet 9000 printing system.

2. Instead of selecting

Connected to this computer

, select

Connected to the network

and click

. Then, click

Back

and change the selection to

Connected to this computer

. Click

and continue with the installation. The Dr. Watson error should not appear.

ISSUE:

The installer presents custom installation options during a typical installation.

DESCRIPTION:

This problem occurs during a typical installation if you mistakenly select

Custom Installation

click

Back

, click

Typical Installation

, and then click

. The installer presents custom

installation options rather than typical installation options.

WORKAROUND:

Cancel the installation process by exiting the installer. Restart the installer and be sure to select

Typical Installation

ISSUE:

You experience proxy errors while trying to perform a Web Update during installation.

WORKAROUND:

Go to the

http://www.hp.com

Web site and download the latest version of the HP LaserJet 9000

printing system software. Install the newly downloaded software rather than installing the software

from the HP LaserJet 9000 software CD browser.

HP LaserJet 9000 printing system uninstaller

ISSUE:

The HP LaserJet 9000 printing system uninstaller does not completely uninstall the printing

system software.

DESCRIPTION:

If the printing system installer is used to install more than one language on the same system, only

the files and components from the last installation will be removed. The printing system installer

stores only one uninstallation file per system.

WORKAROUND:

Uninstall the printing system for one language before installing the printing system for a second

language.

ISSUE:

Uninstaller does not remove HP 9000 LaserJet Program group (including subfolders/links). This

occurs on double-byte Asian Systems running Windows 95, Windows 98, or Windows Me.

WORKAROUND

Manually remove the HP 9000 LaserJet program groups.

Right-click on Taskbar and click

Properties

Click the

Start Menu Programs

Tab.

Click the

Remove

button.

From the tree view, select HP 9000 LaserJet.

Click the

Remove

button.

Install Network Printer wizard

ISSUE:

For port names more than 63 characters in length, the port creation fails.

DESCRIPTION:

If you choose to change the port name and use a new name consisting of more than 63

characters, the port creation will fail. A dialog box appears with the following message: ±There

was an error creating the port. Please refer to the readme file about how to create network printer