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HP Officejet Pro K5300 User Manual - Page 100

Network Printer Setup Utility, HP Web Jetadmin 33

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accessing 34 myPrintMileage 34 security and privacy 34 HP Planet Partners 94 HP Printer Utility (Mac OS) administrator settings 29 opening 32 panels 32 HP Solution Center 22 HP Web Jetadmin about 33 humidity specifications 89 I Information tab, Toolbox (Windows) 31 ink cartridges estimated ink levels 36 expiration dates 36 lights 70 order online 76 part numbers 36, 76 remove 82 replace 45 status 28 supported 45, 86 warranty 81 yields 86 ink smearing, troubleshoot 60 installation accessories 9 Add Printer, Windows 41 duplexer 9 ink cartridges 45 software for Mac OS 41 software for Windows 38 tray 2 9 troubleshoot 65 Windows network software 40 IP address checking for device 65 J jams clear 67 media to avoid 12 prevent 69 Japanese VCCI statement 91 K Korean EMI statement 91 L language, printer 86, 87 lights on control panel illustration 70 understanding 70 lights reference 70 linefeed, calibrate 49 load tray 1 18 tray 2 19 locking trays 20 M Mac OS borderless printing 25 duplexing 23 HP Printer Utility 32 install software 42 Network Printer Setup Utility 33 print on special, or customsized media 24 print settings 21 sharing device 42 system requirements 87 turn accessories on and off in driver 10 uninstall software 44 management tools 27 margins duplexer 17 setting, specifications 17 material safety data sheets (MSDSs) 93 media borderless printing 25 clear jams 67 duplexing 22 HP, order 77 load tray 1 17 load tray 2 19 locking trays 20 print on custom-sized 23 selecting 12 skewed pages 64 specifications 13 supported sizes 13 troubleshoot feeding 63 types and weights supported 16 memory specifications 87 missing lines or dots, troubleshoot 62 missing or incorrect information, troubleshoot 57 monitoring tools 28 multi-feeds, troubleshoot 64 myPrintMileage about 35 accessing 35 N network printer information 35 network connector lights, understanding 75 parts, illustration 75 Network Printer Setup Utility (Mac OS) 33 networks connector illustration 8 firewalls, troubleshoot 56 HP Web Jetadmin 33 Mac OS setup 42 operating systems supported 88 protocols supported 88 sharing, Windows 39 system requirements 88 Windows setup 40 noise information 89 O operating environment specifications 89 operating systems supported 87 output tray locating 7 media supported 16 ozone-depleting chemicals 93 P packing the device 84 pages per month (duty cycle) 86 paper. See media paper-feed problems, troubleshoot 63 part numbers, supplies and accessories 76 PCL 3 support 86 phone customer support 78 96

Section	Page
Contents	5
Get started	9
Find other resources for the product	9
Accessibility	10
Understand the device parts	11
Front view	11
Control panel	12
Back view	12
Install the accessories	13
Install the duplexer	13
Install Tray 2	13
Turn on accessories in the print driver	14
To turn on accessories on Windows computers	15
To turn on accessories on Macintosh computers	15
Use the device	16
Select print media	16
Tips for selecting and using print media	16
Understand specifications for supported media	17
Understand supported sizes	17
Understand supported media types and weights	20
Set minimum margins	21
Load media	21
Configure trays	24
Change print settings	25
To change settings from an application for current jobs (Windows)	25
To change default settings for all future jobs (Windows)	25
To change settings (Mac OS)	25
Use the HP Solution Center (Windows)	26
Print on both sides (duplexing)	26
Guidelines for printing on both sides of a page	26
To perform duplexing (Windows)	27
To perform automatic duplexing (Mac OS)	27
Print on special and custom-sized media	27
To print on special or custom-sized media (Windows)	27
To print on special or custom-sized media (Mac OS)	28
Print borderless	28
To print a borderless document (Windows)	29
To print a borderless document (Mac OS)	29
Cancel a print job	30
Configure and manage	31
Manage the device	31
Monitor the device	32
Administer the device	32
Use device management tools	33
Embedded Web server	33
To open the embedded Web server	34
Embedded Web server pages	34
Toolbox (Windows)	35
To open the Toolbox	35
Toolbox tabs	35
HP Printer Utility (Mac OS)	36
To open the HP Printer Utility	36
HP Printer Utility panels	36
Network Printer Setup Utility (Mac OS)	37
HP Web Jetadmin software	37
HP Instant Support	38
Security and privacy	38
To gain access to HP Instant Support	38
myPrintMileage	39
Understand the self-test diagnostic page	39
Understand the network configuration page	41
Configure the device (Windows)	42
Direct connection	42
To install the software before connecting the device (recommended)	42
To connect the device before installing the software	43
To share the device on a locally shared network	43
Network connection	44
To install the device on a network	44
To install the device software on client computers	45
To install the printer driver using Add Printer	45
Configure the device (Mac OS)	45
To install the software for network or direct connection	46
To share the device on a locally shared network	46
Uninstall and reinstall the software	47
Maintain and troubleshoot	49
Supported ink cartridges	49
Replace the ink cartridges	49
Maintain the printheads	50
To check printhead health	51
To print the print quality diagnostic page	51
To align the printheads	52
To calibrate the linefeed	53
To clean the printheads	53
To clean the printhead contacts manually	53
To replace the printheads	56
Store printing supplies	58
Store ink cartridges	58
Store printheads	58
Troubleshooting tips and resources	58
Solve printing problems	59
The device shuts down unexpectedly	59
All device lights are on or flashing	59
The device is not responding (nothing prints)	59
Device does not accept printhead	60
Device takes a long time to print	60
Blank or partial page printed	61
Something on the page is missing or incorrect	61
Placement of the text or graphics is wrong	62
Device prints half a page, then ejects the paper	63
Poor print quality and unexpected printouts	63
Poor quality printouts	63
Meaningless characters print	64
Ink is smearing	64
Ink is not filling the text or graphics completely	65
Output is faded or dull colored	65
Colors are printing as black and white	65
Wrong colors are printing	65
Printout shows bleeding colors	66
Colors do not line up properly	66
Lines or dots are missing from text or graphics	66
Solve paper-feed problems	67
Optional Tray 2 cannot be inserted	67
Another paper-feed problem is occurring	67
Solve device management problems	68
Embedded Web server cannot be opened	68
Troubleshoot installation issues	69
Hardware installation suggestions	69
Software installation suggestions	70
Solve network problems	70
Clear jams	71
Clear a jam in the device	72
Tips for avoiding jams	73
Control-panel lights reference	74
Interpreting control-panel lights	74
Interpreting network connector lights	79
HP supplies and accessories	80
Order printing supplies online	80
Accessories	80
Supplies	80
Ink cartridges	80
Printheads	81
HP media	81
Support and warranty	82
Obtain electronic support	82
Obtain HP telephone support	82
Before you call	82
Telephone support numbers	83
Hewlett-Packard limited warranty statement	85
Prepare the device for shipment	86
Remove the ink cartridges and printheads before shipment	86
Pack the device	88
Device specifications	90
Physical specifications	90
Product features and capacities	90
Processor and memory specifications	91
System requirements	91
Network protocol specifications	92
Embedded Web server specifications	92
Print resolution	92
Environmental specifications	93
Electrical specifications	93
Acoustic emission specifications (print in Draft mode, noise levels per ISO 7779)	93
Regulatory information	94
FCC statement	94
Shielded cables	94
Other regulatory information	94
EMI statement (Korea)	95
VCCI statement (Japan)	95
Regulatory model number	95
Power cord statement	95
Declaration of conformity	96
Environmental sustainability program	97
Reduction and elimination	97
Power consumption	97
Material safety data sheets	97
Recycling	97
Product packaging	98
Plastics	98
Disposal of waste equipment by users in private households in the European Union	98
HP products and supplies	98

Match case Limit results 1 per page

accessing 34

myPrintMileage 34

security and privacy 34

HP Planet Partners 94

HP Printer Utility (Mac OS)

administrator settings 29

opening 32

panels 32

HP Solution Center 22

HP Web Jetadmin

about 33

humidity specifications 89

Information tab, Toolbox

(Windows) 31

ink cartridges

estimated ink levels 36

expiration dates 36

lights 70

order online 76

part numbers 36, 76

remove 82

replace 45

status 28

supported 45, 86

warranty 81

yields 86

ink smearing, troubleshoot 60

installation

accessories 9

Add Printer, Windows 41

duplexer 9

ink cartridges 45

software for Mac OS 41

software for Windows 38

tray 2 9

troubleshoot 65

Windows network

software 40

IP address

checking for device 65

jams

clear 67

media to avoid 12

prevent 69

Japanese VCCI statement 91

Korean EMI statement 91

language, printer 86, 87

lights on control panel

illustration 70

understanding 70

lights reference 70

linefeed, calibrate 49

load

tray 1 18

tray 2 19

locking trays 20

Mac OS

borderless printing 25

duplexing 23

HP Printer Utility 32

install software 42

Network Printer Setup

Utility 33

print on special, or custom-

sized media 24

print settings 21

sharing device 42

system requirements 87

turn accessories on and off

in driver 10

uninstall software 44

management tools 27

margins

duplexer 17

setting, specifications 17

material safety data sheets

(MSDSs) 93

media

borderless printing 25

clear jams 67

duplexing 22

HP, order 77

load tray 1 17

load tray 2 19

locking trays 20

print on custom-sized 23

selecting 12

skewed pages 64

specifications 13

supported sizes 13

troubleshoot feeding 63

types and weights

supported 16

memory

specifications 87

missing lines or dots,

troubleshoot 62

missing or incorrect

information, troubleshoot 57

monitoring tools 28

multi-feeds, troubleshoot 64

myPrintMileage

about 35

accessing 35

network

printer information 35

network connector

lights, understanding 75

parts, illustration 75

Network Printer Setup Utility

(Mac OS) 33

networks

connector illustration 8

firewalls, troubleshoot 56

HP Web Jetadmin 33

Mac OS setup 42

operating systems

supported 88

protocols supported 88

sharing, Windows 39

system requirements 88

Windows setup 40

noise information 89

operating environment

specifications 89

operating systems supported 87

output tray

locating 7

media supported 16

ozone-depleting chemicals 93

packing the device 84

pages per month (duty cycle) 86

paper.

See

media

paper-feed problems,

troubleshoot 63

part numbers, supplies and

accessories 76

PCL 3 support 86

phone customer support 78