HP Officejet Pro K5300 User Manual - Page 7

Contents Solve printing problems ...55 The device shuts down unexpectedly 55 All device lights are on or flashing 55 The device is not responding (nothing prints 55 Device does not accept printhead 56 Device takes a long time to print 56 Blank or partial page printed 57 Something on the page is missing or incorrect 57 Placement of the text or graphics is wrong 58 Device prints half a page, then ejects the paper 59 Poor print quality and unexpected printouts 59 Poor quality printouts ...59 Meaningless characters print 60 Ink is smearing ...60 Ink is not filling the text or graphics completely 61 Output is faded or dull colored 61 Colors are printing as black and white 61 Wrong colors are printing 61 Printout shows bleeding colors 62 Colors do not line up properly 62 Lines or dots are missing from text or graphics 62 Solve paper-feed problems ...63 Optional Tray 2 cannot be inserted 63 Another paper-feed problem is occurring 63 Solve device management problems 64 Embedded Web server cannot be opened 64 Troubleshoot installation issues 65 Hardware installation suggestions 65 Software installation suggestions 66 Solve network problems 66 Clear jams ...67 Clear a jam in the device 68 Tips for avoiding jams ...69 6 Control-panel lights reference Interpreting control-panel lights 70 Interpreting network connector lights 75 A HP supplies and accessories Order printing supplies online 76 Accessories ...76 Supplies ...76 Ink cartridges ...76 Printheads ...77 HP media ...77 B Support and warranty Obtain electronic support ...78 Obtain HP telephone support 78 Before you call ...78 Telephone support numbers 79 3