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HP Officejet Pro K5300 User Manual - Page 102

HP Web Jetadmin 34, setup Mac OS 41

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media sizes supported 13 media types and weights supported 16 order online 76 troubleshoot installation 63 turn on and off in driver 10 trays capacities 16 clear jams 67 installation tray 2 9 load media 17 locating 7 locking 20 media sizes supported 13 media types and weights supported 16 paper guides illustration 7 setting default 20 troubleshoot feeding 63 turn on and off in driver 10 troubleshoot blank pages printed 57 bleeding colors 62 colors 61, 62 cut-off pages, incorrect text or graphics placement 58 embedded Web server 64 firewalls 56 HP Instant Support 34 ink not filling text or graphics 61 ink smearing 60 installation 65 meaningless characters print 60 media not picked up from tray 63 missing lines or dots 62 missing or incorrect information 57 multiple pages are picked 64 nothing prints 55 paper-feed problems 63 power 55 print 55 print quality 59 printheads 56 skewed pages 64 slow print 56 tips 54 tray 2 installation 63 troubleshooting lights 70 troubleshooting resources self-test diagnostic page 35 two-sided printing 22 two-sided printing accessory. See duplexer U uninstall software Mac OS 44 Windows 43 USB connection port, locating 7, 8 setup Mac OS 41 setup Windows 38 specifications 86 V voltage specifications 89 W warranty 81 Web sites accessibilty information 7 Apple 42 customer support 78 environmental programs 93 HP Web Jetadmin 34 material safety data sheets 93 order supplies and accessories 76 recycling 94 supply yield data sheet 86 Windows Add Printer installation 41 borderless printing 25 duplexing 23 HP Solution Center 22 install software 38 network setup 40 print on special or custom- sized media 23 print settings 21 sharing device 39 system requirements 87 turn accessories on and off in driver 10 uninstall software 43 98

Section	Page
Contents	5
Get started	9
Find other resources for the product	9
Accessibility	10
Understand the device parts	11
Front view	11
Control panel	12
Back view	12
Install the accessories	13
Install the duplexer	13
Install Tray 2	13
Turn on accessories in the print driver	14
To turn on accessories on Windows computers	15
To turn on accessories on Macintosh computers	15
Use the device	16
Select print media	16
Tips for selecting and using print media	16
Understand specifications for supported media	17
Understand supported sizes	17
Understand supported media types and weights	20
Set minimum margins	21
Load media	21
Configure trays	24
Change print settings	25
To change settings from an application for current jobs (Windows)	25
To change default settings for all future jobs (Windows)	25
To change settings (Mac OS)	25
Use the HP Solution Center (Windows)	26
Print on both sides (duplexing)	26
Guidelines for printing on both sides of a page	26
To perform duplexing (Windows)	27
To perform automatic duplexing (Mac OS)	27
Print on special and custom-sized media	27
To print on special or custom-sized media (Windows)	27
To print on special or custom-sized media (Mac OS)	28
Print borderless	28
To print a borderless document (Windows)	29
To print a borderless document (Mac OS)	29
Cancel a print job	30
Configure and manage	31
Manage the device	31
Monitor the device	32
Administer the device	32
Use device management tools	33
Embedded Web server	33
To open the embedded Web server	34
Embedded Web server pages	34
Toolbox (Windows)	35
To open the Toolbox	35
Toolbox tabs	35
HP Printer Utility (Mac OS)	36
To open the HP Printer Utility	36
HP Printer Utility panels	36
Network Printer Setup Utility (Mac OS)	37
HP Web Jetadmin software	37
HP Instant Support	38
Security and privacy	38
To gain access to HP Instant Support	38
myPrintMileage	39
Understand the self-test diagnostic page	39
Understand the network configuration page	41
Configure the device (Windows)	42
Direct connection	42
To install the software before connecting the device (recommended)	42
To connect the device before installing the software	43
To share the device on a locally shared network	43
Network connection	44
To install the device on a network	44
To install the device software on client computers	45
To install the printer driver using Add Printer	45
Configure the device (Mac OS)	45
To install the software for network or direct connection	46
To share the device on a locally shared network	46
Uninstall and reinstall the software	47
Maintain and troubleshoot	49
Supported ink cartridges	49
Replace the ink cartridges	49
Maintain the printheads	50
To check printhead health	51
To print the print quality diagnostic page	51
To align the printheads	52
To calibrate the linefeed	53
To clean the printheads	53
To clean the printhead contacts manually	53
To replace the printheads	56
Store printing supplies	58
Store ink cartridges	58
Store printheads	58
Troubleshooting tips and resources	58
Solve printing problems	59
The device shuts down unexpectedly	59
All device lights are on or flashing	59
The device is not responding (nothing prints)	59
Device does not accept printhead	60
Device takes a long time to print	60
Blank or partial page printed	61
Something on the page is missing or incorrect	61
Placement of the text or graphics is wrong	62
Device prints half a page, then ejects the paper	63
Poor print quality and unexpected printouts	63
Poor quality printouts	63
Meaningless characters print	64
Ink is smearing	64
Ink is not filling the text or graphics completely	65
Output is faded or dull colored	65
Colors are printing as black and white	65
Wrong colors are printing	65
Printout shows bleeding colors	66
Colors do not line up properly	66
Lines or dots are missing from text or graphics	66
Solve paper-feed problems	67
Optional Tray 2 cannot be inserted	67
Another paper-feed problem is occurring	67
Solve device management problems	68
Embedded Web server cannot be opened	68
Troubleshoot installation issues	69
Hardware installation suggestions	69
Software installation suggestions	70
Solve network problems	70
Clear jams	71
Clear a jam in the device	72
Tips for avoiding jams	73
Control-panel lights reference	74
Interpreting control-panel lights	74
Interpreting network connector lights	79
HP supplies and accessories	80
Order printing supplies online	80
Accessories	80
Supplies	80
Ink cartridges	80
Printheads	81
HP media	81
Support and warranty	82
Obtain electronic support	82
Obtain HP telephone support	82
Before you call	82
Telephone support numbers	83
Hewlett-Packard limited warranty statement	85
Prepare the device for shipment	86
Remove the ink cartridges and printheads before shipment	86
Pack the device	88
Device specifications	90
Physical specifications	90
Product features and capacities	90
Processor and memory specifications	91
System requirements	91
Network protocol specifications	92
Embedded Web server specifications	92
Print resolution	92
Environmental specifications	93
Electrical specifications	93
Acoustic emission specifications (print in Draft mode, noise levels per ISO 7779)	93
Regulatory information	94
FCC statement	94
Shielded cables	94
Other regulatory information	94
EMI statement (Korea)	95
VCCI statement (Japan)	95
Regulatory model number	95
Power cord statement	95
Declaration of conformity	96
Environmental sustainability program	97
Reduction and elimination	97
Power consumption	97
Material safety data sheets	97
Recycling	97
Product packaging	98
Plastics	98
Disposal of waste equipment by users in private households in the European Union	98
HP products and supplies	98

Match case Limit results 1 per page

media sizes supported 13

media types and weights

supported 16

order online 76

troubleshoot installation 63

turn on and off in driver 10

trays

capacities 16

clear jams 67

installation tray 2 9

load media 17

locating 7

locking 20

media sizes supported 13

media types and weights

supported 16

paper guides illustration 7

setting default 20

troubleshoot feeding 63

turn on and off in driver 10

troubleshoot

blank pages printed 57

bleeding colors 62

colors 61, 62

cut-off pages, incorrect text

or graphics placement 58

embedded Web server 64

firewalls 56

HP Instant Support 34

ink not filling text or

graphics 61

ink smearing 60

installation 65

meaningless characters

print 60

media not picked up from

tray 63

missing lines or dots 62

missing or incorrect

information 57

multiple pages are picked 64

nothing prints 55

paper-feed problems 63

power 55

print 55

print quality 59

printheads 56

skewed pages 64

slow print 56

tips 54

tray 2 installation 63

troubleshooting

lights 70

troubleshooting resources

self-test diagnostic page 35

two-sided printing 22

two-sided printing accessory.

See

duplexer

uninstall software

Mac OS 44

Windows 43

USB connection

port, locating 7, 8

setup Mac OS 41

setup Windows 38

specifications 86

voltage specifications 89

warranty 81

Web sites

accessibilty information 7

Apple 42

customer support 78

environmental programs 93

HP Web Jetadmin 34

material safety data

sheets 93

order supplies and

accessories 76

recycling 94

supply yield data sheet 86

Windows

Add Printer installation 41

borderless printing 25

duplexing 23

HP Solution Center 22

install software 38

network setup 40

print on special or custom-

sized media 23

print settings 21

sharing device 39

system requirements 87

turn accessories on and off

in driver 10

uninstall software 43