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HP Officejet Pro K5300 User Manual - Page 99

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Index A accessibility 6 accessories installation 9 order 76 turn on and off in driver 10 warranty 81 acoustic emissions 89 Add Printer installation 41 administrator management tools 27 settings 28 aligning printheads 48 B black and white pages troubleshoot 61 blank pages, troubleshoot print 57 borderless printing Mac OS 25 Windows 25 both sides, print on 22 C cables regulatory compliance 90 calibrate linefeed 49 cancel print job 26 capacity trays 16 cards guidelines 13 sizes supported 14 tray supporting 16 cartridges. See ink cartridges chlorofluorocarbons (CFCs) 93 clean printheads 49 colors bleeding 62 faded or dull 61 print black and white, troubleshoot 61 specifications 88 troubleshoot 62 wrong 61 connectors, locating 8 control panel administrator settings 28 illustration 70 lights, understanding 70 locating 7 custom-sized media guidelines 13 print on 23 sizes supported 15 customer support electronic 78 HP Instant Support 34 phone support 78 cut-off pages, troubleshoot 58 D Declaration of Conformity (DOC) 92 default settings driver 21 print 21 device accessories installed, pages printed 36 event log 36 name and number 36 documentation 5 dots per inch (dpi) print 88 double-sided printing 22 driver accessories settings 10 settings 21 version 79 warranty 81 duplex printing accessory order online 76 duplexer clear jams 67 installation 9 locating 8 margins, minimum 17 media sizes supported 13 media types and weights supported 16 turn on and off in driver 10 using 22 duty cycle 86 E electrical specifications 89 embedded Web server about 29 administrator settings 28 opening 30 pages 30 system requirements 88 troubleshoot, cannot be opened 64 envelopes guidelines 13 sizes supported 14 tray supporting 16 environmental specifications 89 environmental sustainability program 93 Ethernet network port, locating 8 European Union waste disposal 94 EWS. See embedded Web server F FCC statement 90 firewalls, troubleshoot 56 fonts supported 86 G graphics ink not filling in 61 missing lines or dots 62 H help HP Instant Support 34 see also customer support HP Instant Support about 34 95

Section	Page
Contents	5
Get started	9
Find other resources for the product	9
Accessibility	10
Understand the device parts	11
Front view	11
Control panel	12
Back view	12
Install the accessories	13
Install the duplexer	13
Install Tray 2	13
Turn on accessories in the print driver	14
To turn on accessories on Windows computers	15
To turn on accessories on Macintosh computers	15
Use the device	16
Select print media	16
Tips for selecting and using print media	16
Understand specifications for supported media	17
Understand supported sizes	17
Understand supported media types and weights	20
Set minimum margins	21
Load media	21
Configure trays	24
Change print settings	25
To change settings from an application for current jobs (Windows)	25
To change default settings for all future jobs (Windows)	25
To change settings (Mac OS)	25
Use the HP Solution Center (Windows)	26
Print on both sides (duplexing)	26
Guidelines for printing on both sides of a page	26
To perform duplexing (Windows)	27
To perform automatic duplexing (Mac OS)	27
Print on special and custom-sized media	27
To print on special or custom-sized media (Windows)	27
To print on special or custom-sized media (Mac OS)	28
Print borderless	28
To print a borderless document (Windows)	29
To print a borderless document (Mac OS)	29
Cancel a print job	30
Configure and manage	31
Manage the device	31
Monitor the device	32
Administer the device	32
Use device management tools	33
Embedded Web server	33
To open the embedded Web server	34
Embedded Web server pages	34
Toolbox (Windows)	35
To open the Toolbox	35
Toolbox tabs	35
HP Printer Utility (Mac OS)	36
To open the HP Printer Utility	36
HP Printer Utility panels	36
Network Printer Setup Utility (Mac OS)	37
HP Web Jetadmin software	37
HP Instant Support	38
Security and privacy	38
To gain access to HP Instant Support	38
myPrintMileage	39
Understand the self-test diagnostic page	39
Understand the network configuration page	41
Configure the device (Windows)	42
Direct connection	42
To install the software before connecting the device (recommended)	42
To connect the device before installing the software	43
To share the device on a locally shared network	43
Network connection	44
To install the device on a network	44
To install the device software on client computers	45
To install the printer driver using Add Printer	45
Configure the device (Mac OS)	45
To install the software for network or direct connection	46
To share the device on a locally shared network	46
Uninstall and reinstall the software	47
Maintain and troubleshoot	49
Supported ink cartridges	49
Replace the ink cartridges	49
Maintain the printheads	50
To check printhead health	51
To print the print quality diagnostic page	51
To align the printheads	52
To calibrate the linefeed	53
To clean the printheads	53
To clean the printhead contacts manually	53
To replace the printheads	56
Store printing supplies	58
Store ink cartridges	58
Store printheads	58
Troubleshooting tips and resources	58
Solve printing problems	59
The device shuts down unexpectedly	59
All device lights are on or flashing	59
The device is not responding (nothing prints)	59
Device does not accept printhead	60
Device takes a long time to print	60
Blank or partial page printed	61
Something on the page is missing or incorrect	61
Placement of the text or graphics is wrong	62
Device prints half a page, then ejects the paper	63
Poor print quality and unexpected printouts	63
Poor quality printouts	63
Meaningless characters print	64
Ink is smearing	64
Ink is not filling the text or graphics completely	65
Output is faded or dull colored	65
Colors are printing as black and white	65
Wrong colors are printing	65
Printout shows bleeding colors	66
Colors do not line up properly	66
Lines or dots are missing from text or graphics	66
Solve paper-feed problems	67
Optional Tray 2 cannot be inserted	67
Another paper-feed problem is occurring	67
Solve device management problems	68
Embedded Web server cannot be opened	68
Troubleshoot installation issues	69
Hardware installation suggestions	69
Software installation suggestions	70
Solve network problems	70
Clear jams	71
Clear a jam in the device	72
Tips for avoiding jams	73
Control-panel lights reference	74
Interpreting control-panel lights	74
Interpreting network connector lights	79
HP supplies and accessories	80
Order printing supplies online	80
Accessories	80
Supplies	80
Ink cartridges	80
Printheads	81
HP media	81
Support and warranty	82
Obtain electronic support	82
Obtain HP telephone support	82
Before you call	82
Telephone support numbers	83
Hewlett-Packard limited warranty statement	85
Prepare the device for shipment	86
Remove the ink cartridges and printheads before shipment	86
Pack the device	88
Device specifications	90
Physical specifications	90
Product features and capacities	90
Processor and memory specifications	91
System requirements	91
Network protocol specifications	92
Embedded Web server specifications	92
Print resolution	92
Environmental specifications	93
Electrical specifications	93
Acoustic emission specifications (print in Draft mode, noise levels per ISO 7779)	93
Regulatory information	94
FCC statement	94
Shielded cables	94
Other regulatory information	94
EMI statement (Korea)	95
VCCI statement (Japan)	95
Regulatory model number	95
Power cord statement	95
Declaration of conformity	96
Environmental sustainability program	97
Reduction and elimination	97
Power consumption	97
Material safety data sheets	97
Recycling	97
Product packaging	98
Plastics	98
Disposal of waste equipment by users in private households in the European Union	98
HP products and supplies	98

Match case Limit results 1 per page

Index

accessibility 6

accessories

installation 9

order 76

turn on and off in driver 10

warranty 81

acoustic emissions 89

Add Printer installation 41

administrator

management tools 27

settings 28

aligning printheads 48

black and white pages

troubleshoot 61

blank pages, troubleshoot

print 57

borderless printing

Mac OS 25

Windows 25

both sides, print on 22

cables

regulatory compliance 90

calibrate linefeed 49

cancel

print job 26

capacity

trays 16

cards

guidelines 13

sizes supported 14

tray supporting 16

cartridges.

See

ink cartridges

chlorofluorocarbons (CFCs) 93

clean

printheads 49

colors

bleeding 62

faded or dull 61

print black and white,

troubleshoot 61

specifications 88

troubleshoot 62

wrong 61

connectors, locating 8

control panel

administrator settings 28

illustration 70

lights, understanding 70

locating 7

custom-sized media

guidelines 13

print on 23

sizes supported 15

customer support

electronic 78

HP Instant Support 34

phone support 78

cut-off pages, troubleshoot 58

Declaration of Conformity

(DOC) 92

default settings

driver 21

print 21

device

accessories installed,

pages printed 36

event log 36

name and number 36

documentation 5

dots per inch (dpi)

print 88

double-sided printing 22

driver

accessories settings 10

settings 21

version 79

warranty 81

duplex printing accessory

order online 76

duplexer

clear jams 67

installation 9

locating 8

margins, minimum 17

media sizes supported 13

media types and weights

supported 16

turn on and off in driver 10

using 22

duty cycle 86

electrical specifications 89

embedded Web server

about 29

administrator settings 28

opening 30

pages 30

system requirements 88

troubleshoot, cannot be

opened 64

envelopes

guidelines 13

sizes supported 14

tray supporting 16

environmental specifications 89

environmental sustainability

program 93

Ethernet network port, locating 8

European Union waste

disposal 94

EWS.

See

embedded Web

server

FCC statement 90

firewalls, troubleshoot 56

fonts supported 86

graphics

ink not filling in 61

missing lines or dots 62

help

HP Instant Support 34