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HP Officejet Pro K5300 User Manual - Page 101

Estimated Ink Level tab 31, privacy, HP Instant Support 34

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Index photo media guidelines 13 sizes supported 15 photos borderless printing 25 ports, specifications 86 power consumption 93 specifications 89 troubleshoot 55 power cord statement 91 power input, locating 8 print cancel 26 double-sided 22 settings 21 slow 56 troubleshoot 55 print cartridges. See ink cartridges print driver accessories settings 10 settings 21 version 79 warranty 81 print quality diagnostic page 47 troubleshoot 59 print quality diagnostic page 47 printer driver accessories settings 10 settings 21 version 79 warranty 81 printheads aligning 48 clean 49 clean contacts manually 49 first-installation and end-of- warranty dates 36 health, check 47 health, status 36 ink usage 36 lights 70 maintaining 46 order online 76 part numbers 36, 77 remove 82 replace 52 status 28, 47 supported 86 troubleshoot 56 warranty 81 privacy, HP Instant Support 34 processor specifications 87 Q quality, troubleshoot diagnostic page 47 print 59 R readme 5 rear access panel clear jams 67 illustration 8 recycling 93, 94 regulatory information 90 regulatory model number 91 release notes 5 remove ink cartridges and printheads 82 replace ink cartridges 45 printheads 52 resolution print 88 S security HP Instant Support 34 self-test diagnostic page printing 37 printing, understanding 35 Services tab, Toolbox (Windows) 32 settings administrator 28 driver 21 setup Windows 38 Windows networks 40 sharing device Mac OS 42 Windows 39 shipping the device 82 skew, troubleshoot print 64 slow print, troubleshoot 56 software accessories settings 10 installation on Mac OS 41 installation on Windows 38 management tools 27 uninstall from Mac OS 44 uninstall from Windows 43 warranty 81 Solution Center 22 sound pressure 89 specifications acoustic emissions 89 electrical 89 media 13 network protocols 88 operating environment 89 physical 86 processor and memory 87 storage environment 89 system requirements 87 speed troubleshoot print 56 status supplies 28 storage environment specifications 89 supplies myPrintMileage 35 order online 76 status 28 yields 86 support. See customer support system requirements 87 T telephone customer support 78 temperature specifications 89 text troubleshoot 58, 61, 62 Toolbox (Windows) about 31 administrator settings 29 Estimated Ink Level tab 31 Information tab 31 opening 31 Services tab 32 transparencies 13 tray 1 capacity 16 load media 18 locating 7 media sizes supported 13 media types and weights supported 16 tray 2 capacity 16 installation 9 load media 19 locating 7 97

Section	Page
Contents	5
Get started	9
Find other resources for the product	9
Accessibility	10
Understand the device parts	11
Front view	11
Control panel	12
Back view	12
Install the accessories	13
Install the duplexer	13
Install Tray 2	13
Turn on accessories in the print driver	14
To turn on accessories on Windows computers	15
To turn on accessories on Macintosh computers	15
Use the device	16
Select print media	16
Tips for selecting and using print media	16
Understand specifications for supported media	17
Understand supported sizes	17
Understand supported media types and weights	20
Set minimum margins	21
Load media	21
Configure trays	24
Change print settings	25
To change settings from an application for current jobs (Windows)	25
To change default settings for all future jobs (Windows)	25
To change settings (Mac OS)	25
Use the HP Solution Center (Windows)	26
Print on both sides (duplexing)	26
Guidelines for printing on both sides of a page	26
To perform duplexing (Windows)	27
To perform automatic duplexing (Mac OS)	27
Print on special and custom-sized media	27
To print on special or custom-sized media (Windows)	27
To print on special or custom-sized media (Mac OS)	28
Print borderless	28
To print a borderless document (Windows)	29
To print a borderless document (Mac OS)	29
Cancel a print job	30
Configure and manage	31
Manage the device	31
Monitor the device	32
Administer the device	32
Use device management tools	33
Embedded Web server	33
To open the embedded Web server	34
Embedded Web server pages	34
Toolbox (Windows)	35
To open the Toolbox	35
Toolbox tabs	35
HP Printer Utility (Mac OS)	36
To open the HP Printer Utility	36
HP Printer Utility panels	36
Network Printer Setup Utility (Mac OS)	37
HP Web Jetadmin software	37
HP Instant Support	38
Security and privacy	38
To gain access to HP Instant Support	38
myPrintMileage	39
Understand the self-test diagnostic page	39
Understand the network configuration page	41
Configure the device (Windows)	42
Direct connection	42
To install the software before connecting the device (recommended)	42
To connect the device before installing the software	43
To share the device on a locally shared network	43
Network connection	44
To install the device on a network	44
To install the device software on client computers	45
To install the printer driver using Add Printer	45
Configure the device (Mac OS)	45
To install the software for network or direct connection	46
To share the device on a locally shared network	46
Uninstall and reinstall the software	47
Maintain and troubleshoot	49
Supported ink cartridges	49
Replace the ink cartridges	49
Maintain the printheads	50
To check printhead health	51
To print the print quality diagnostic page	51
To align the printheads	52
To calibrate the linefeed	53
To clean the printheads	53
To clean the printhead contacts manually	53
To replace the printheads	56
Store printing supplies	58
Store ink cartridges	58
Store printheads	58
Troubleshooting tips and resources	58
Solve printing problems	59
The device shuts down unexpectedly	59
All device lights are on or flashing	59
The device is not responding (nothing prints)	59
Device does not accept printhead	60
Device takes a long time to print	60
Blank or partial page printed	61
Something on the page is missing or incorrect	61
Placement of the text or graphics is wrong	62
Device prints half a page, then ejects the paper	63
Poor print quality and unexpected printouts	63
Poor quality printouts	63
Meaningless characters print	64
Ink is smearing	64
Ink is not filling the text or graphics completely	65
Output is faded or dull colored	65
Colors are printing as black and white	65
Wrong colors are printing	65
Printout shows bleeding colors	66
Colors do not line up properly	66
Lines or dots are missing from text or graphics	66
Solve paper-feed problems	67
Optional Tray 2 cannot be inserted	67
Another paper-feed problem is occurring	67
Solve device management problems	68
Embedded Web server cannot be opened	68
Troubleshoot installation issues	69
Hardware installation suggestions	69
Software installation suggestions	70
Solve network problems	70
Clear jams	71
Clear a jam in the device	72
Tips for avoiding jams	73
Control-panel lights reference	74
Interpreting control-panel lights	74
Interpreting network connector lights	79
HP supplies and accessories	80
Order printing supplies online	80
Accessories	80
Supplies	80
Ink cartridges	80
Printheads	81
HP media	81
Support and warranty	82
Obtain electronic support	82
Obtain HP telephone support	82
Before you call	82
Telephone support numbers	83
Hewlett-Packard limited warranty statement	85
Prepare the device for shipment	86
Remove the ink cartridges and printheads before shipment	86
Pack the device	88
Device specifications	90
Physical specifications	90
Product features and capacities	90
Processor and memory specifications	91
System requirements	91
Network protocol specifications	92
Embedded Web server specifications	92
Print resolution	92
Environmental specifications	93
Electrical specifications	93
Acoustic emission specifications (print in Draft mode, noise levels per ISO 7779)	93
Regulatory information	94
FCC statement	94
Shielded cables	94
Other regulatory information	94
EMI statement (Korea)	95
VCCI statement (Japan)	95
Regulatory model number	95
Power cord statement	95
Declaration of conformity	96
Environmental sustainability program	97
Reduction and elimination	97
Power consumption	97
Material safety data sheets	97
Recycling	97
Product packaging	98
Plastics	98
Disposal of waste equipment by users in private households in the European Union	98
HP products and supplies	98

Match case Limit results 1 per page

photo media

guidelines 13

sizes supported 15

photos

borderless printing 25

ports, specifications 86

power

consumption 93

specifications 89

troubleshoot 55

power cord statement 91

power input, locating 8

cancel 26

double-sided 22

settings 21

slow 56

troubleshoot 55

print cartridges.

See

ink

cartridges

print driver

accessories settings 10

settings 21

version 79

warranty 81

print quality

diagnostic page 47

troubleshoot 59

print quality diagnostic page 47

printer driver

accessories settings 10

settings 21

version 79

warranty 81

printheads

aligning 48

clean 49

clean contacts manually 49

first-installation and end-of-

warranty dates 36

health, check 47

health, status 36

ink usage 36

lights 70

maintaining 46

order online 76

part numbers 36, 77

remove 82

replace 52

status 28, 47

supported 86

troubleshoot 56

warranty 81

privacy, HP Instant Support 34

processor specifications 87

quality, troubleshoot

diagnostic page 47

print 59

readme 5

rear access panel

clear jams 67

illustration 8

recycling 93, 94

regulatory information 90

regulatory model number 91

release notes 5

remove ink cartridges and

printheads 82

replace

ink cartridges 45

printheads 52

resolution

print 88

security

HP Instant Support 34

self-test diagnostic page

printing 37

printing, understanding 35

Services tab, Toolbox

(Windows) 32

settings

administrator 28

driver 21

setup

Windows 38

Windows networks 40

sharing device

Mac OS 42

Windows 39

shipping the device 82

skew, troubleshoot

print 64

slow print, troubleshoot 56

software

accessories settings 10

installation on Mac OS 41

installation on Windows 38

management tools 27

uninstall from Mac OS 44

uninstall from Windows 43

warranty 81

Solution Center 22

sound pressure 89

specifications

acoustic emissions 89

electrical 89

media 13

network protocols 88

operating environment 89

physical 86

processor and memory 87

storage environment 89

system requirements 87

speed

troubleshoot print 56

status

supplies 28

storage environment

specifications 89

supplies

myPrintMileage 35

order online 76

status 28

yields 86

support.

See

customer support

system requirements 87

telephone customer support 78

temperature specifications 89

text

troubleshoot 58, 61, 62

Toolbox (Windows)

about 31

administrator settings 29

Estimated Ink Level tab 31

Information tab 31

opening 31

Services tab 32

transparencies 13

tray 1

capacity 16

load media 18

locating 7

media sizes supported 13

media types and weights

supported 16

tray 2

capacity 16

installation 9

load media 19

locating 7

Index